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A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials.How can you determine if a manager in charge of selecting suppliers is making the best choice?

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Student answers will vary but should inc...

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Which of the following statements best describes the business value of improved decision making?


A) Improved decision making creates better products.
B) Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency,production,costs,and more add up to large annual values.
C) Improved decision making enables senior executives to more accurately foresee future financial trends.
D) Improved decision making strengthens customer and supplier intimacy,which reduces costs.
E) Improved decision making creates a better organizational culture.

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B

Middle management face primarily structured decisions.

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Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?


A) Managerial users and methods
B) Organizational environment
C) User interface
D) Data from the business environment
E) Delivery platform

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When managers represent their company in the outside world and perform symbolic duties,they are acting in their:


A) decisional role.
B) managerial role.
C) informational role.
D) interpersonal role.
E) leadership role.

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All of the following managerial roles can be supported by information systems except:


A) liaison.
B) resource allocator.
C) nerve center
D) disseminator.
E) negotiator.

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Why are managerial users and methods considered an important part of the BI environment?

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Managerial users and methods are an important part because the hardware and software of business intelligence are only tools - they are only as useful or intelligent as their users.The managers using the BI tools will decide how important or unimportant various business goals are,choose what analytic tools are used,and determine whether and how to measure progress towards those goals,and how they evaluate the tools themselves.

What are managerial roles and what are the three main categories of managerial roles?

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Managerial roles are expectations of the...

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Structured decision making is most prevalent at lower organizational levels.

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Which of the following systems support a manager's role as leader of an organization?


A) DSS
B) Telepresence systems
C) E-mail
D) MIS
E) ESS

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Which of the following is not one of the Simon's four stages of decision making?


A) Implementation
B) Intelligence
C) Analysis
D) Choice
E) Design

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The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called:


A) benchmarks.
B) KPIs.
C) the balanced scorecard method.
D) BPM.
E) business intelligence.

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The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.


A) filters
B) backgrounds
C) biases
D) inefficiency
E) politics

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You can use location analytics to determine how best to route your deliveries of products to retail outlets.

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MIS typically produce fixed,regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

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According to Mintzberg,managers in their informational role act as:


A) figureheads for the organization.
B) leaders.
C) nerve centers of the organization.
D) negotiators.
E) liaisons.

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C

Which of the following is not one of the five classical functions of managers?


A) Leading
B) Deciding
C) Planning
D) Organizing
E) Controlling

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The business value of a GDSS is improved decision making.How does a GDSS accomplish this?

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GDSS helps groups make decisions about u...

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The ________ phase of decision making finds or recognizes a problem,need,or opportunity.


A) choice
B) design
C) implementation
D) analysis
E) intelligence

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The role of liaison falls into which of Mintzberg's managerial classifications?


A) Decisional
B) Informational
C) Interpersonal
D) Symbolic
E) Leading

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