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Which of the following focuses on finding new ways to solve customer problems and create more customer-satisfying experiences?


A) concept testing process
B) customer value proposition
C) customer-centered new-product development
D) customer lifetime value
E) team-based new-product development

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How might a firm benefit from implementing an "intrapreneurial" program?

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Many companies have developed successful...

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Due to dropping sales, a company that manufactures soaps begins to sell them to restaurants and hotels to extend their product's life. The soap manufacturer is in the ________ stage of PLC.


A) introduction
B) growth
C) maturity
D) decline
E) development

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Which of the following statements is true of test marketing?


A) The amount of test marketing needed remains constant for each new product.
B) When the costs of developing and introducing the product are low, the company will have to do significant test marketing.
C) Test marketing is seldom done on products that are risky.
D) Test marketing is seldom done when management is not sure of the product or its marketing program.
E) Test marketing costs can be high, and it takes time that may allow competitors to gain advantages.

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When Heinz introduced EZ Squirt packaging and new colors such as Blastin' Green and Awesome Orange to revitalize consumer buying, the company was modifying the ________.


A) market
B) pricing strategy
C) distribution
D) product
E) competition

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Which of the following involves costs that most likely occur during the commercialization stage of new-product development?


A) building or renting a manufacturing facility
B) paying target customers for product feedback
C) determining the product's planned distribution
D) developing a prototype of the product
E) identifying target markets

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An attractive product idea must be developed into a ________.


A) concept alternative
B) product concept
C) brand personality
D) brand placement
E) product strategy

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Profits drop during the growth stage of the PLC because per customer promotion costs are high.

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Kellogg's begins to sell its cereals in new markets after conducting extensive marketing research. After the cereal begins to appear in these new markets, the company increases its promotion expenditure to check competition. Kellogg's is in the ________ stage of the product life cycle.


A) introduction
B) growth
C) maturity
D) decline
E) adoption

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Which stage of new-product development requires management to estimate minimum and maximum sales to assess the range of risk in launching a new product?


A) concept testing
B) marketing strategy development
C) business analysis
D) product development
E) test marketing

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Why are customers often considered the most important sources of new-product ideas?


A) Customers are close to the market and can pass along information about problems and new-product possibilities.
B) The company can analyze customer questions and complaints to find new products that better solve consumer problems.
C) Customers buy competing new products, take them apart to see how they work, analyze sales, and then decide to purchase.
D) Customers review the sales, costs, and profit projections for a new product to find out whether the product satisfies the company's objectives.
E) Customers estimate the minimum and maximum sales to assess the range of risk.

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Which of the following is included in the second part of the marketing strategy statement?


A) advertising tagline
B) promotional mix
C) planned price
D) customer segmentation
E) operational excellence

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When Kraft focused on cost-cutting with its older, established brands, leaving them to wither without much investment or modification, Kraft decided to ________ the older products.


A) extend
B) modify
C) drop
D) harvest
E) analyze

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A style is best defined as a ________.


A) currently popular trend in retail goods
B) popular consumer taste at a given time
C) temporary period of unusually high sales
D) short-term component of the marketing mix
E) basic and distinctive mode of expression

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Explain why the PLC can be applied to more than just brands.

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The PLC can be applied to new products a...

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Which of the following statements best explains why idea screening may be the most important step of new-product development?


A) It increases the number of ideas generated.
B) It provides an opportunity for the marketer to test the prototype in a simulated market.
C) It helps forecast the products' sales and profits accurately for a specific period.
D) It gives research and development team members an opportunity to gather consumer feedback.
E) It saves the company money in product development costs by going ahead with only the product ideas that are likely to be profitable.

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Some products that have entered the decline stage have been cycled back to the growth stage through ________.


A) repositioning
B) ambush marketing
C) proximity mapping
D) dumping
E) offshoring

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Most products in the marketplace are in the ________ stage of the product life cycle.


A) growth
B) decline
C) maturity
D) introduction
E) development

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The distribution strategy during the decline stage of PLC involves building more intensive distribution networks.

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A marketer has chosen a multiple-city test market. What can be concluded from this choice of a multiple-city test market?

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The marketer likely understand...

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