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To be most effective,a persuasive message should align with


A) the recipient's basic physiological requirements.
B) the recipient's basic education and levels of understanding.
C) the recipient's cultural expectations.
D) the recipient's existing motivational forces.
E) the recipient's level of resistance.

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Successful professionals understand that persuasion is the attempt to get your audience to make the choices you want them to make-even if those choices are not in their best interest.

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Briefly explain several guidelines for adapting marketing and sales messages for social media.

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Use the following guidelines to adapt pr...

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As a human need that affects motivation,self-actualization involves the need to


A) cultivate lifelong involvement.
B) feel a sense of accomplishment.
C) reach one's full potential as a human being.
D) control situations or exert authority over others.
E) avoid problems wherever possible.

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In general,the best persuasive messages ________ the audience's motivations.


A) avoid mentioning
B) downplay
C) openly address
D) dismiss
E) minimize

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________ data provides information about an individual's personality,attitudes,lifestyle,and other psychological characteristics.


A) Demographic
B) Ideographic
C) Psychographic
D) Lithographic

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Who are considered to be the most enthusiastic fans of your company and its products?


A) Product champions
B) Conversational marketing experts
C) Journalists
D) Communities of customers
E) Bloggers

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Which of the following tracks the online behavior of website visitors and delivers advertising based on what the user appears to be interested in?


A) Behavioral targeting
B) Spam
C) The Federal Trade Commission
D) Remarketing
E) Implied claims

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________ are the most common form of content marketing in the mobile arena.


A) Blog posts
B) Search-engine results
C) Downloadable coupons
D) Mobile-optimized videos
E) Embedded links

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When it comes to persuasive messages,the direct approach


A) is rarely used.
B) is often preferable with a receptive audience.
C) is used only by top management.
D) does not require inclusion of justifications or explanations.
E) opens the door to debate and argument

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When your AIDA message uses an indirect approach and is delivered by email,what are two challenges to keep in mind as you write the subject line?

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One challenge in this situation is to ma...

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Explain how to balance emotional appeals and logical appeals to persuade an audience.

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Generally speaking,persuasive business m...

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Which of the following is a measure of the combination of forces that drive people to satisfy their needs?


A) Demographics
B) Psychographics
C) Motivation
D) Appeal
E) Self-actualization

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________ are the particular advantages that purchasers will realize from the features of a product.


A) Benefits
B) Optimizations
C) Utilization points
D) Selling points
E) Rewards

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Who is responsible for imposing penalties on advertisers who violate standards for truth in advertising?


A) The Federal Office of Transportation
B) The Federal Ethics Committee
C) TechStar
D) The Federal Trade Commission
E) The Federal Authority for Financial Services

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In the practice of ________,behaviorally targeted ads from one website follow an online shopper when he or she moves on to other websites.


A) flanking
B) remarketing
C) cyber stalking
D) stealth advertising
E) market shifting

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How do ethical businesspeople generally view the concept of persuasion?


A) As a way to show concern for the audience
B) As a way to incorporate the "you" attitude in the marketing message
C) As a way to increase the ramifications of marketing and sales message
D) As a way to avoid the complexities of promotional communication
E) As a way to align their interests with what is best for the audience

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The purpose of the interest section of a persuasive message is to


A) capture attention.
B) show that your product is well-suited to your audience.
C) increase the audience's desire to take the action recommended in the message.
D) get the reader to act immediately.
E) indicate areas of faulty logic by the audience.

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Briefly explain the difference between selling points and benefits,and then give an example of each.

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Selling points are the most attractive f...

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Discuss ways to develop a good persuasive claim.

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Consumers and professionals sometimes en...

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