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The integrated cost leadership/differentiation strategy must target a narrow market.

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False

Of the three organizational structures, only the simple structure and the functional structure can be used to implement business-level strategies.

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The five business level strategies include all except


A) cost leadership.
B) differentiation.
C) focused integration.
D) integrated cost leadership/differentiation.

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If purchasers of Rolex watches decide that their main objective is a watch that keeps accurate time, then Rolex will experience which risk of focus strategies?


A) A competitor is outfocusing Rolex.
B) A company that serves the broad market is targeting Rolex's market.
C) Rolex's target customer has changed to be more like the customer in the broad market.
D) Rolex has neglected a key aspect of its value chain.

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What special implementation needs does a integrated cost leadership/differentiation strategy have for the organization?

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Implementing the integrated cost leaders...

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The word or term that is most descriptive of the products offered by an organization using the differentiation strategy is


A) uniqueness.
B) value for the money.
C) luxuriousness.
D) high-technology.

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The market for a cost leadership strategy is


A) the industry's average customer.
B) low income consumers.
C) the segment of consumers who desire high quality at a low cost.
D) consumers who are being poorly served by competing organizations.

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The two dimensions of business level strategy are


A) supply and demand.
B) competitive scope and cost leadership.
C) narrow or broad target market.
D) competitive advantage and competitive scope.

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A generic business strategy is one that can be used in all industries and by all types of firms.

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How do the recommended functional structures vary between the cost leadership strategy and the differentiation strategy?

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The cost leadership strategy needs a fun...

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Which of the following companies uses the integrated cost-leadership/differentiation strategy to serve a broad target market?


A) Anon
B) McDonald's
C) Boeing
D) Ritz-Carlton

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Which of the following statements is true?


A) The customers of firms using the cost-leadership strategy prefer low quality products..
B) Firms using the cost-leadership strategy musts focus exclusively on the price of the product.
C) Cost-leaders tend to be oblivious to competitors' product innovations.
D) Firms using the cost-leadership strategy usually target their products at the largest market segment possible.

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An action plan the firm develops to produce goods or services to serve the needs of a specific market segment is called a focus strategy.

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A high-priced women's leather goods maker uses an easily recognizable gold star-motif which ornaments the embossed leather used to make the products. This manufacturer has a policy of never having "sales" on its merchandise or selling its products through discount retailers. This company's products are easily recognizable by persons familiar with the brand. This company would be very careful to


A) advertise the durability of its products.
B) maintain average to lower-than average costs of raw materials.
C) monitor for counterfeit products.
D) monitor prices of leather goods sold by mass merchandisers.

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Which of the following statements is true?


A) After a firm reaches a certain size, it needs multiple business-level strategies.
B) Diversified firms need multiple business- level strategies.
C) The simple structure is being replaced by the functional structure because of its inability to cope with the complexity of the modern economic environment.
D) Once an organization develops the right structure, this structure will keep the organization "on course" indefinitely.

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A cost leader can maintain its power by all of the following except


A) continually increasing its level of efficiency.
B) negotiating tough short-term contracts with suppliers.
C) maintaining lower prices than its competitors.
D) selling to a large number of buyers.

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B

Typically, the customers of organizations using the cost-leadership strategy are not highly loyal.

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True

The main risk of using the integrated cost leadership/differentiation strategy is


A) if the firm fails to produce somewhat differentiated products at low costs.
B) if the firm's products are too differentiated for the mass market.
C) if the firm's products are too expensive for the target market.
D) if competitors are able to imitate its strategy.

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There are many places where customers can buy decorative objects for their home. Which of the following companies most likely follows a focused cost leadership strategy?


A) K-Mart with its Martha Stewart collection
B) T J Maxx the discount retailer
C) Land's End (catalog and Internet retailer) with its At Home collection
D) the White Elephant, a local second-hand and consignment shop

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In general, customers are satisfied when the firm's product


A) is produced according to any corporate code of ethics.
B) costs less than similar products offered by competing firms.
C) is unique in the marketplace.
D) creates value for them.

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