Question 1

An interview in which the person being interviewed is allowed to determine the direction of the interview is called a(n) ____ interview.

Accepted Answer

A)   nondirective
B)   directive
C)   structured
D)   selection

Question 2

In response to the statement "My boss yelled at me today," which of the following statements is most likely to keep the interaction flowing?

Accepted Answer

A)   Your boss must be a real jerk.
B)   What did you do wrong?
C)   Don't worry; I'm sure it's no big deal.
D)   That sounds very unpleasant.

Question 3

Thorndike (1920) called the tendency to judge specific traits on the basis of general impressions the

Accepted Answer

A)   halo effect.
B)   general standoutishness.
C)   testing effect.
D)   experimenter bias effect.

Question 4

Which of the following is the most likely to be a good interview question?

Accepted Answer

A)   Why did you yell at him?
B)   How could you possibly do something so foolish?
C)   How did you happen to say that?
D)   Did you not stop to think before you said that?

Question 5

Which of the following directs anger toward the interviewee?

Accepted Answer

A)   evaluative statements
B)   probing statements
C)   hostile statements
D)   reassuring statement

Question 6

The power of understanding responses is documented in the area of

Accepted Answer

A)   active listening.
B)   evaluation.
C)   level-one responses.
D)   social facilitation.

Question 7

"Don't worry,everything will be all right" is an example of

Accepted Answer

A)   a probing statement.
B)   a clarification statement.
C)   false reassurance.
D)   verbatim playback.

Question 8

Within Carkhuff and Berenson's five-point system,what is the minimum level of responding necessary to keep the interaction flowing?

Accepted Answer

A)   III
B)   I
C)   II
D)   V

Question 9

Criminal interrogations can result in misleading information if an interrogator is highly active because

Accepted Answer

A)   they make the suspect nervous and prone to make misleading statements.
B)   the suspect's activity level increases,which increases the interrogator's suspiciousness.
C)   hyperactive interrogators tend to miss important cues given by the suspect.
D)   active interrogators tend to cause the suspect to clam up and refuse to make a statement.

Question 10

A verbatim playback

Accepted Answer

A)   communicates empathy.
B)   is less like the interviewee's response than a paraphrase.
C)   adds to the interviewee's response.
D)   is a repeat of the interviewee's last response.

Question 11

During a job interview,Geoffrey found his behavior began to mimic the behavior of the nervous and disorganized interviewer.This is best described as an example of

Accepted Answer

A)   social facilitation.
B)   halo effect.
C)   interpersonal attraction.
D)   paraphrasing.

Question 12

Which of the following attempts to comfort or support the interviewee?

Accepted Answer

A)   evaluative statements
B)   probing statements
C)   hostile statements
D)   reassuring statements

Question 13

Which of the following responses would be the most likely to lead the interviewee to elaborate on his or her responses?

Accepted Answer

A)   false reassurance
B)   verbatim playback
C)   levels one and two responses
D)   none of these typically facilitates the interview process

Question 14

Which type of response goes beyond what the interviewee has said?

Accepted Answer

A)   verbatim playback
B)   paraphrasing
C)   restatement
D)   clarification

Question 15

Structured clinical interviews have been criticized because

Accepted Answer

A)   they rely completely on self-report data.
B)   reliability is very low.
C)   they are very brief.
D)   it is difficult to define a specific group.

Question 16

The school counselor knew he was wrong when he told the failing student in his office that everything would be alright,but the student was so upset that the counselor could not help himself.This is an example of

Accepted Answer

A)   probing.
B)   false reassurance.
C)   directive statements.
D)   hostile statements.

Question 17

The fact that Roger is more impressed by how much his therapist appeared to care,rather than the numerous diplomas and certificates on the therapist's walls,suggests that Roger will likely evaluate the quality of the interview as

Accepted Answer

A)   poor.
B)   average.
C)   high.
D)   indeterminate.

Question 18

Because they were interviewing for a public relations position that would involve dealing with very volatile situations on very short notice,the MEM Oil Co.deliberately induced a degree of anxiety in the interview process.They were using a technique known as the ____ interview.

Accepted Answer

A)   structured
B)   evaluative
C)   stress
D)   probing

Question 19

Experienced interviewers tend to

Accepted Answer

A)   focus on a conversation.
B)   consciously attend to what is being said.
C)   attend to various important things automatically.
D)   respond faster.

Question 20

Which of the following communicates "I don't approve of this aspect of you?"

Accepted Answer

A)   evaluative statements
B)   probing statements
C)   hostile statements
D)   reassuring statements

Exam 8: Interviewing Techniques

Experienced interviewers tend to

Correct AnswerverifiedShow Answer

Thorndike (1920) called the tendency to judge specific traits on the basis of general impressions the

Correct AnswerverifiedShow Answer

An interview in which the person being interviewed is allowed to determine the direction of the interview is called a(n) ____ interview.

Correct AnswerverifiedShow Answer

Which type of response goes beyond what the interviewee has said?

Correct AnswerverifiedShow Answer

Because they were interviewing for a public relations position that would involve dealing with very volatile situations on very short notice,the MEM Oil Co.deliberately induced a degree of anxiety in the interview process.They were using a technique known as the ____ interview.

Correct AnswerverifiedShow Answer

The fact that Roger is more impressed by how much his therapist appeared to care,rather than the numerous diplomas and certificates on the therapist's walls,suggests that Roger will likely evaluate the quality of the interview as

Correct AnswerverifiedShow Answer

In response to the statement "My boss yelled at me today," which of the following statements is most likely to keep the interaction flowing?

Correct AnswerverifiedShow Answer

Within Carkhuff and Berenson's five-point system,what is the minimum level of responding necessary to keep the interaction flowing?

Correct AnswerverifiedShow Answer

Which of the following attempts to comfort or support the interviewee?

Correct AnswerverifiedShow Answer

During a job interview,Geoffrey found his behavior began to mimic the behavior of the nervous and disorganized interviewer.This is best described as an example of

Correct AnswerverifiedShow Answer

Which of the following communicates "I don't approve of this aspect of you?"

Correct AnswerverifiedShow Answer

The power of understanding responses is documented in the area of

Correct AnswerverifiedShow Answer

"Don't worry,everything will be all right" is an example of

Correct AnswerverifiedShow Answer

A verbatim playback

Correct AnswerverifiedShow Answer

Structured clinical interviews have been criticized because

Correct AnswerverifiedShow Answer

Which of the following directs anger toward the interviewee?

Correct AnswerverifiedShow Answer

Which of the following responses would be the most likely to lead the interviewee to elaborate on his or her responses?

Correct AnswerverifiedShow Answer

The school counselor knew he was wrong when he told the failing student in his office that everything would be alright,but the student was so upset that the counselor could not help himself.This is an example of

Correct AnswerverifiedShow Answer

Criminal interrogations can result in misleading information if an interrogator is highly active because

Correct AnswerverifiedShow Answer

Which of the following is the most likely to be a good interview question?

Correct AnswerverifiedShow Answer

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