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Exam 19: Professional Management and Leadership

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Question 51

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You Make the Call-Situation 3 After an inauspicious start in a spare bedroom in his home, an entrepreneur's business had flourished. He wondered if he had the necessary talent to ensure its continued success. The business had grown to 100 employees and then to 200 employees. When the business was small, the entrepreneur could figure out the solutions to problems on a case-by-case basis, but the problems were becoming increasingly complicated.

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1.The entrepreneur needs to adopt some s...

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Question 52

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A florist began asking employees for their ideas about the business. This practice is a good illustration of empowerment.

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Question 53

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A new business has been launched with four employees who work for the entrepreneur-owner. As the owner contemplates growth in sales and personnel, she realizes that the next step of growth will involve the special problem of

What type of leadership style focuses on creating emotional bonds?

Developing a plan for the firm helps the entrepreneur to think through the issues faced by the firm as well as providing a focus for the firm.

Faced with the challenge of recruiting, selecting, and compensating a growing number of employees, a small business owner is planning to hire a human resource manager. This owner is apparently going to establish

As a farmer, Larry Rogers received assistance from the U.S. Agricultural Extension Service. Having sold the farm, he is planning to start a farm supply store and has been told that the federal government provides comparable help to small businesses through

An informal group can help or hinder the proper functioning of a business organization, even in a small firm.

A manager who grants to subordinates the right to act or make decisions is delegating authority.

The manager of a rapidly growing small business is unsure about where the business will be in 3 to 5 years. She should focus on

If Fran Fishburn, who runs a wholesale flower business, successfully creates properly functioning self-managed teams among her employees, her supervisors

The intermediate supervision stage of business growth is a turning point because the entrepreneur must learn to rise above direct management and work through an intermediate level of managers.

The fact that the daily "brush fires" of doing business tend to push aside planning until it is forgotten is the message of

Owner-managers of small businesses typically overdo the amount of planning.

The following tools and techniques enhance two-way communication between managers and employees except

SCORE refers to

Which of the following would least concern a corporate manager considering joining a small firm?

Although management consultants can be helpful to business performance, they do not serve small businesses.

Small business service organizations that are patterned after the Agricultural Extension Service and are affiliated with universities are

The early growth stages of a new business involve significantly less change than that which occurs during the growth of a relative mature business.