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The number of friendships that North Americans report has sharply declined in the past 20 years.

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What is a person doing when he/she carefully plans the words he/she will use to avoid offending someone?


A) decoding
B) encoding
C) providing feedback
D) reducing physiological noise

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Bart and Monique meet in the cafeteria and talk about the concerns they have with a client of theirs at the youth club.What is NOT likely to occur in their discussion?


A) noise
B) encoding
C) linear communication
D) transactional communication

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Why is Maslow's hierarchy of needs important to the study of interpersonal communication?


A) Communication can help people meet each of the needs.
B) Communication is one of the needs in the hierarchy.
C) People can't understand their needs without communication.
D) Maslow considered the need for communication as the sixth "hidden" need.

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Match each of the statements below with the element of the communication model it illustrates most clearly. -You write your friend a note instead of calling her.


A)  channel
B)  decoding
C)  environment
D)  external noise
E)  Sender

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Immediacy refers to the pace at which an interpersonal relationship develops.

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It is impossible to stop communicating.

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Which term is defined as the degree of interest and attention that we feel toward and communicate to others?


A) affinity
B) appreciation
C) immediacy
D) respect

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C

Which term can be described as the ability to construct a variety of different frameworks for viewing an issue?


A) cognitive complexity
B) communication competence
C) metacommunicating
D) perceptual pluralism

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Why are integrated communicators able to express themselves in skillful ways with little effort?


A) They have had more experience.
B) their communication is a self-conscious act.
C) Effective behaviour has become an unconscious habit.
D) The skills they use are basic elements of interpersonal communication.

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Which term is similar in meaning to decoding?


A) channeling
B) interpreting
C) cognitive complexity
D) linear communication

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Divorced people have about the same life expectancy as married people.

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False

Respect is the social need to be held in esteem by others.

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The major difference between impersonal communication and interpersonal communication is the number of people involved.

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Psychologist Abraham Maslow arranged human needs on a hierarchy.According to Maslow,which statement best describes the most basic (lowest level) need in the hierarchy?


A) It is the fundamental need of self-actualization.
B) The nature of this need differs from person to person.
C) It needs to be satisfied before people are concerned with other needs.
D) It is generated by other people in interpersonal communication.

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C

Janie decides not to tell her friend Anne that she hates her new haircut; however,Bill thinks that Janie should be honest with Anne and tell her what she really thinks.Which communication misconception does this illustrate?


A) A single person or event causes another's reaction.
B) Communication can solve all problems.
C) Successful communication always involves shared understanding.
D) More communication is always better.

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Which of the following best defines qualitative interpersonal communication?


A) communication in which the parties consider one another as unique individuals rather than as objects
B) impersonal communication, usually face to face, between two individuals
C) behaviour that treats others as objects rather than as individuals
D) two people interacting

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Jane,a cashier at a grocery store,tells a customer to have a nice day.What type of interpersonal communication is this?


A) dyad
B) quantitative
C) polite
D) impersonal

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In healthy relationships,both parties flexibly share decision-making.

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Relational dimensions of messages make statements about how the parties feel toward one another.

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