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The best evidence that advertisements do work to change attitudes and behaviors comes from


A) people's reports of the influence ads have had on their purchasing.
B) controlled laboratory experiments.
C) split cable market tests.
D) surveys of marketing executives.

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What type of attitudes best predict spontaneous behavior?


A) highly accessible attitudes
B) emotion-based attitudes
C) cognition-based attitudes
D) weak attitudes

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Research by Rudman and her colleagues (2007) suggests that implicit attitudes are rooted in ________ experiences, whereas explicit attitudes are based in ________ experiences.


A) current; childhood
B) traumatic; normal
C) childhood; present
D) emotional; cognitive

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Tyler nods his head quite often during a speech from a politician. Based on the information from your text about confidence and persuasion, Tyler would be most likely to be most persuaded by


A) a weak argument.
B) a strong argument.
C) an emotional appeal.
D) peripheral cues.

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How can cognitive dissonance create attitude change? Why isn't it used on mass scales in advertising?

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When people advocate a point of view tha...

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Your best friend Nina may or may not visit New York this weekend. According to the theory of planned behavior, what information would be most useful in helping you predict whether Nina will actually travel to New York?


A) Nina's attitude about traveling
B) Nina's intention to visit New York
C) Nina's attitude toward New York
D) Nina's intention to get away this weekend

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Even though Mario dislikes roller coasters, he may decide to take a ride because his best friend really wants him to ride the new Tidal Wave. This example shows the importance of _______ on our behavioral decisions.


A) subjective norms
B) the reciprocity norm
C) altruism
D) persuasive communication

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The makers of different over-the-counter pain relievers will be using product placement to market their products. Which of the following best exemplifies where one would see these persuasive messages?


A) being used by an actor on a primetime TV show
B) different shelves at the drug store or supermarket
C) posters and pamphlets in doctors' offices
D) ads on the radio and TV

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Despite the results of some controlled laboratory studies of the effects of subliminal information on people's attitudes, because ________, consumers need not fear that advertisements will come to control their behavior.


A) the FCC bans subliminal messages on television
B) laboratory conditions seldom mirror real-life situations
C) people process advertisements peripherally
D) attitudes seldom if ever predict actual behavior

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Explicit attitudes are ________, while implicit attitudes are ________.


A) public statements; private beliefs
B) in conscious awareness; involuntary and sometimes unconscious
C) affectively based; usually cognitively based
D) involuntary; voluntary

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On the campus of the University of Minnesota, there are signs near large expanses of grass that read, "Lie on me, play on me, but please don't walk on me." These signs are more likely to protect the grass than signs that read "Stay off the grass!" because the Minnesota signs


A) are likely to generate less psychological reactance.
B) contain a longer persuasive message.
C) contain an emotional appeal rather than a logical appeal.
D) contain a logical appeal rather than an emotional appeal.

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________ attitudes are based primarily on people's beliefs about properties of attitude objects.


A) Affectively based
B) Intention-based
C) Evaluatively based
D) Cognitively based

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Advertisers will be most successful in influencing our attitudes and behaviors if they


A) utilize subliminal messages.
B) present logical arguments in support of their products.
C) tailor their strategies to the basis of consumers' attitudes.
D) distract consumers to encourage peripheral processing.

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The elaboration likelihood model explains under what conditions someone will


A) be influenced by what the speech says, and when influence occurs by superficial cues.
B) change their implicit attitude, and when he or she will resist change to the explicit attitude.
C) be persuaded by a subliminal message, and when he or she will resist attitude change.
D) elaborate on a dissonance-evoking situation, and when he or she will resolve dissonance.

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For which of the following products would advertisers be most likely to use emotional appeals?


A) mufflers
B) jewelry
C) vacuum cleaner
D) lumber

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You want to have a talk with your younger sister about the dangers of drugs. You begin the discussion by saying, "Now, your friends are probably going to tell you that only people with problems to begin with get into trouble with drugs, and that you're a chicken if you don't get high with them, but...." You have just used ________ to persuade her to avoid experimenting with drugs.


A) a fear-based appeal
B) a one-sided argument
C) attitude accessibility
D) attitude inoculation

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Peer pressure is a form of persuasion which generally utilizes


A) cognitive appeals.
B) behavioral ploys.
C) emotional appeals.
D) propaganda techniques.

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Why would anyone want to use fear in a commercial?


A) Advertisers find it increases sales by appealing to cognitively based attitudes.
B) Advertisers want to grab the attention of the target audience.
C) Advertisers do not use fear unless mandated by the government.
D) Scaring people into healthy behaviors is highly effective.

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Tesser (1993) and other researchers suggest that some attitudes are linked to genetic influences. According to these researchers, how is it possible that we might inherit from our parents a love of something like classical music?


A) The influence of genes is modified by early childhood experiences.
B) Genes influence temperament and personality, which are in turn related to attitudes.
C) Genes that influence attitudes are dominant genes, not recessive genes.
D) There are specific genes related to musical preferences, but not to other attitudes.

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________ is to predicting spontaneous behavior as ________ is to predicting deliberative behavior.


A) Attitude accessibility; intention
B) Affect; cognition
C) Dissonance reduction; self-perception
D) Utility; social identity

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