Exam 1: Introduction to Technical Communication

A) keeping new information about your field to yourself
B) prioritizing your own needs
C) displaying emotional intelligence
D) sharing proprietary information openly

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C

A) Your boss tells you to create the document in English and Spanish, so you do.
B) You would prefer to create separate instruction sheets in English and Spanish, but you create one sheet giving instructions in both languages to save on printing costs.
C) Your audience is not made up of technical experts, so you use common words in place of technical vocabulary.
D) You place paper copies of your document in the boxes carrying your products, and you post electronic copies online.

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B

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A) Technical communication makes greater use of technical vocabulary.
B) Technical communication makes greater use of images and graphics.
C) Technical communication has a somewhat different focus on purpose and audience.
D) Technical communication follows different style conventions.

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As the question refers to a specific source, "Chapter 1," without providing the title or author of the book or document, I cannot directly quote the nine measures of excellence in technical communication from that source. However, I can provide you with three commonly accepted measures of excellence in technical communication based on general principles in the field: 1. Clarity: Excellent technical communication should be clear and easily understood by the intended audience. This means avoiding unnecessary jargon, explaining complex concepts in a straightforward manner, and organizing information in a logical and coherent way. 2. Accuracy: The information presented must be accurate and up-to-date. This involves careful research, fact-checking, and revision to ensure that all technical details, data, and instructions are correct and reliable. 3. Audience Awareness: Excellent technical communicators must be aware of their audience's needs, background knowledge, and level of expertise. They tailor their communication to suit the audience, ensuring that it is appropriate in terms of complexity, technicality, and tone. These measures, along with honesty as mentioned in the question, are essential for creating effective and reliable technical communication. If you have access to the specific source mentioned, you would be able to find the complete list of nine measures as outlined in that particular text.

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A) easy-to-understand vocabulary
B) typography
C) definitions of key terms
D) effective topic sentences

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A) the ability to perform research
B) the ability to analyze information
C) the ability to speak and write clearly
D) the ability to deflect attention

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A) conciseness
B) accuracy
C) comprehensiveness
D) correctness

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A) accuracy
B) terseness
C) plainness
D) celerity

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A) Technical communication reflects an organization's goals and culture.
B) Technical communication uses technical vocabulary as often as possible.
C) Technical communication strives to both entertain and educate readers.
D) Technical communication is most often aimed at a general audience rather than at a particular audience.

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As the specific content of Chapter 1 is ...

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As the question refers to a specific sou...

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A) speaking
B) reading
C) writing
D) typing

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A) honesty
B) clarity
C) comprehensiveness
D) usability

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