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The ________ is a self-assessment tool that helps employees identify their occupational and job interests.


A) Myers-Briggs Type Indicator
B) Self-Directed Search
C) leaderless group discussion
D) Occupational Outlook Handbook
E) Strong-Campbell Interest Inventory

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According to the Myers-Briggs Type Indicator, what is true of individuals with a Sensing (S) preference?


A) They enjoy surprises.
B) They tend to rush into decision making.
C) They tend to focus less on facts and more on possibilities and relationships among them.
D) They focus on interpersonal relationships.
E) They tend to gather the facts and details to prepare for a decision.

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Action planning often involves the preparation of a career development plan.

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Circumstances that resemble an invisible barrier that keep most women and minorities from attaining the top jobs in organizations are referred to as the


A) revolving door.
B) fixed wall.
C) glass ceiling.
D) closed door.
E) glass escalator.

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What are the different kinds of formal educational programs that organizations may use to support employee development?

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Organizations may support employee devel...

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Gabby, an employee at Lewis Inc., finds it difficult to attain a promotion even after working for seven years at the firm. She believes that she is not being promoted because she is a woman. In this scenario, Gabby's progress in the organization is restricted by a


A) downward move.
B) nickel fence.
C) job reduction.
D) job rotation.
E) glass ceiling.

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Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n)


A) transfer.
B) expatriate assignment.
C) sabbatical.
D) externship.
E) downward move.

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Katie has been through a series of self-assessments and has received constant feedback. She has listed her goals for the future and thought of various ways in which she can accomplish them. The act of determining the various methods to accomplish Katie's goals is an example of


A) empowerment.
B) determination.
C) training.
D) an action plan.
E) a career restructure.

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Discuss the relationship between training, development, and careers.

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Training focuses on improving performanc...

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Briefly describe group mentoring programs.

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Some organizations use group mentoring p...

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Which category in the DiSC inventory means that a person emphasizes relationships and also displays optimism?


A) conscientiousness
B) steadiness
C) influence
D) dominance
E) initiative

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The process of collecting information and providing feedback to employees about their behavior, communication style, or skills is known as


A) requirements analysis.
B) data mining.
C) assessment.
D) counseling.
E) quality check.

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An Individual Coaching for Effectiveness program is designed to


A) help managers with dysfunctional behavior.
B) improve the technical skills of employees.
C) help prepare managers for overseas assignments.
D) reduce the effects of the glass ceiling.
E) attract and retain ambitious managerial employees.

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Development implies learning that is not necessarily related to an employee's current job.

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A(n) ________ is a career that frequently changes based on changes in a person's interests, abilities, and values and in the work environment.


A) prescribed career
B) stable career
C) flexible career
D) established career
E) protean career

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According to the Myers-Briggs Type Indicator, Extroverted types (E) gain energy through


A) interpersonal relationships.
B) personal thoughts.
C) facts and details.
D) establishing goals.
E) inner feelings.

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Identify the correct statement about succession planning.


A) It ensures that middle management systematically reviews leadership talent in the company.
B) It provides a set of developmental experiences that managers must complete to be considered for top management positions.
C) All companies have a succession plan ready when they need one.
D) It identifies a specific replacement for each managerial position within a company.
E) It focuses on low-potential and medium-potential employees.

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Antonio, a manager at the Colonial Inn, is training a new group of employees. After each training session, the employees complete various exercises to test their knowledge. After evaluating the results, Antonio speaks one-on-one with the employees to help them define their areas of weakness and encourage them to keep fine-tuning their strengths. In this scenario, Antonio is providing his employees with


A) counseling.
B) feedback.
C) goals.
D) self-assessment.
E) self-appraisal.

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A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving his or her performance.

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Using job experiences for development assumes that


A) development occurs most often when jobs are structured to eliminate challenges.
B) development occurs only through promotions.
C) development is most likely to occur when the work involves high levels of negative stress.
D) development is most likely when an employee's skills do not fully match the skills required.
E) development is most likely when an employee already knows how to perform the job.

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