Question 1

Which organizational theory fits best with the path-goal leadership theory?

Accepted Answer

A)  Open system theory
B)  Theory X
C)  Theory Y
D)  Theory Z

Question 2

Sociotechnical systems theory applications tend to be consistent with

Accepted Answer

A)  Theory X ideas.
B)  Theory Y ideas.
C)  the principles of bureaucracy.
D)  open systems theory.

Question 3

New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What organizational theory does the new CEO ascribe to?

Accepted Answer

A)  Theory Y
B)  Theory X
C)  Bureaucracy theory
D)  Sociotechnical systems theory

Question 4

New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What principle of sociotechnical systems theory has the new CEO implemented?

Accepted Answer

A)  Theory Y
B)  Theory X
C)  Joint optimization
D)  Unit control of variances

Question 5

With which of the following characteristics can transformational leaders influence employees to accept change?

Accepted Answer

A)  Idealized influence over the employees
B)  Inspirational motivation through a vision consistent with the change
C)  Intellectual stimulation
D)  Individualized consideration

Question 6

Which OD technique typically has no effect or negative effects?

Accepted Answer

A)  Management by objectives
B)  T-group
C)  Team building
D)  Survey feedback

Question 7

Which of the following organizational theories describes how organizations can function well under rapidly changing conditions?

Accepted Answer

A)  Theory Y
B)  Transformational theory
C)  Bureaucracy theory
D)  Sociotechnical systems theory

Question 8

If a company uses management by objectives (MBO) ,whose goals are set first?

Accepted Answer

A)  The workers at the bottom
B)  The mid-level managers
C)  The executives
D)  The change agent

Question 9

The CEO has authority over the vice-president,who has authority over the middle manager,who has authority over the group leader,who has authority over the assembly workers.This is a description of

Accepted Answer

A)  division of labor.
B)  delegation of authority.
C)  span of control.
D)  line versus staff.

Question 10

The text argues that the strong support for MBO reported by Rodgers and Hunter (1991) is probably an overestimate of how well MBO typically works.What is the basis for the text's argument?

Accepted Answer

A)  Rodgers and Hunter are MBO consultants,and probably ignored research contrary to their position.
B)  If Rodgers and Hunter hadn't reported such strong support,their article would not have been accepted for publication.
C)  Poor MBO efforts probably are not reported in the literature,so they weren't included in Rodgers and Hunter's analysis.
D)  None of these were the basis of the text's argument. C

Question 11

Universities graduate educated students.Which of the characteristics of open systems does this best exemplify?

Accepted Answer

A)  Transform energy
B)  Output products
C)  Cycles of events
D)  Homeostasis

Question 12

Which is the oldest of the four organizational theories that the text discusses?

Accepted Answer

A)  Bureaucracy
B)  Theory X/Theory Y
C)  Open systems theory
D)  Sociotechnical systems theory

Question 13

Cal believes that his subordinates are self-motivated and committed to organizational goals.Which organizational theory best fits Cal's beliefs?

Accepted Answer

A)  Open systems theory
B)  Bureaucracy
C)  Theory X
D)  Theory Y

Question 14

Which of the following statements about employee acceptance of change is TRUE?

Accepted Answer

A)  Leaders do not need to sell employees on change.
B)  Having positive experiences with change in the past has no bearing on whether employees will accept new change.
C)  Most employees find change to be an exciting opportunity to learn and grow.
D)  Allowing employees to participate in the change process can increase change acceptance.

Question 15

Which of the following is NOT true of organizational development?

Accepted Answer

A)  It changes how people do their work.
B)  It changes people's self-efficacy
C)  It changes how people communicate.
D)  It changes how they coordinate their efforts. B

Question 16

Which of the following university positions would be considered a staff (as opposed to line) position?

Accepted Answer

A)  Dean of the college
B)  Department chairperson
C)  Professor
D)  Training coordinator

Question 17

When the survey feedback OD technique is used,the feedback is given to

Accepted Answer

A)  top level management only.
B)  all top and middle level management.
C)  all employees.
D)  only union employees.

Question 18

With the ________ approach managers are permissive and avoid conflict with their subordinates.

Accepted Answer

A)  hard
B)  moderate
C)  soft
D)  None of the above

Question 19

Organizational development

Accepted Answer

A)  requires few financial resources
B)  is often embraced with open arms by employees
C)  involves only a few individuals in an organization
D)  is a family of techniques designed to help organizations change for the better D

Question 20

When evaluating the effectiveness of organizational development programs,

Accepted Answer

A)  it is clear that they are often very effective.
B)  it is clear that they most often result in changes that are not effective.
C)  it is difficult to access their effectiveness due to the complexity of the programs and the wide variety of approaches.
D)  no research has been conducted on the effectiveness of such programs.

Exam 14: Organizational Development and Theory

Which organizational theory fits best with the path-goal leadership theory?

Correct AnswerverifiedShow Answer

Sociotechnical systems theory applications tend to be consistent with

Correct AnswerverifiedShow Answer

New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What organizational theory does the new CEO ascribe to?

Correct AnswerverifiedShow Answer

New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What principle of sociotechnical systems theory has the new CEO implemented?

Correct AnswerverifiedShow Answer

With which of the following characteristics can transformational leaders influence employees to accept change?

Correct AnswerverifiedShow Answer

Which OD technique typically has no effect or negative effects?

Correct AnswerverifiedShow Answer

Which of the following organizational theories describes how organizations can function well under rapidly changing conditions?

Correct AnswerverifiedShow Answer

If a company uses management by objectives (MBO) ,whose goals are set first?

Correct AnswerverifiedShow Answer

The CEO has authority over the vice-president,who has authority over the middle manager,who has authority over the group leader,who has authority over the assembly workers.This is a description of

Correct AnswerverifiedShow Answer

The text argues that the strong support for MBO reported by Rodgers and Hunter (1991) is probably an overestimate of how well MBO typically works.What is the basis for the text's argument?

Correct AnswerverifiedC

Universities graduate educated students.Which of the characteristics of open systems does this best exemplify?

Correct AnswerverifiedShow Answer

Which is the oldest of the four organizational theories that the text discusses?

Correct AnswerverifiedShow Answer

Cal believes that his subordinates are self-motivated and committed to organizational goals.Which organizational theory best fits Cal's beliefs?

Correct AnswerverifiedShow Answer

Which of the following statements about employee acceptance of change is TRUE?

Correct AnswerverifiedShow Answer

Which of the following is NOT true of organizational development?

Correct AnswerverifiedB

Which of the following university positions would be considered a staff (as opposed to line) position?

Correct AnswerverifiedShow Answer

When the survey feedback OD technique is used,the feedback is given to

Correct AnswerverifiedShow Answer

With the ________ approach managers are permissive and avoid conflict with their subordinates.

Correct AnswerverifiedShow Answer

Organizational development

Correct AnswerverifiedD

When evaluating the effectiveness of organizational development programs,

Correct AnswerverifiedShow Answer

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C

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B

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D

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