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Interview surveys have a number of advantages over mail surveys.Which of the following is NOT one of those advantages?


A) Higher response rates.
B) There is generally a smaller number of "don't knows" and "no answers."
C) There are a smaller number of relevant responses given.
D) Observations can be made.

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Which of the following is (are) an advantage of the community forum approach to needs assessment?


A) feasibility.
B) representativeness of sample.
C) It is unlikely to be influenced by those with vested interests.
D) Everyone is equally likely to express his or her views.

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A

When follow-ups are planned with mail surveys,


A) the anonymity of respondents can no longer be guaranteed.
B) more thoughtful answers are usually provided by those who wait until the follow-up to respond.
C) response rates typically increase.
D) response bias can no longer be estimated.

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Which of the following is NOT a disadvantage of the community survey or target group survey approach to needs assessment?


A) It is one of the least direct ways to assess needs.
B) possibly low response rates.
C) measurement biases.
D) time and expense.

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A

In general,strengths of survey research include


A) making large samples feasible.
B) showing causality.
C) flexible uncovering of deeper meanings for each respondent .
D) directly measuring what people actually do, not just what they say.

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Describe three research questions for which survey research is an appropriate technique of observation.Explain whether these three topics are better suited to an interview or a mailed questionnaire and why.

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1) How do individuals in a specific comm...

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Because the rates under treatment approach to needs assessment looks only at those currently utilizing services,it is vulnerable to underestimating the true extent of need.

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Describe five different approaches to needs assessment and their advantages and disadvantages.

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1. Surveys and Questionnaires:
Advantage...

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Which of the following is NOT true about follow-up mailings in mailed surveys in which the respondents are not identified on the questionnaire?


A) It is impossible to re-mail only to nonrespondents.
B) The follow-up mailing could go to respondents and nonrespondents.
C) Including a stamped, self-addressed postcard in the original mailing can make it possible to re-mail only to nonrespondents.
D) Two follow-up mailings are the norm.

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The spread of telephone answering machines has improved the quality of data collected by telephone surveys.

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In contrast to interviews,self-administered questionnaires have the advantage of


A) being more effective in dealing with complicated issues.
B) producing fewer incomplete questions.
C) dealing with the context of social life.
D) handling sensitive issues more effectively.

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Probes are used more frequently in open-ended questions than in closed-ended ones.

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The interviewer should be a neutral medium through which questions and answers are transmitted.

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True

The primary function of the probe is to


A) loosen up the respondent.
B) get the correct answer from the respondent.
C) get the respondent to answer a question more fully.
D) indicate an understanding and interest in the respondent.

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When conducting an online survey,you should:


A) Avoid using a brief e-mail invitational message.
B) Present the password and link to the survey website early in the e-mail message.
C) Avoid setting a deadline for participation.
D) Use a website that prevents respondents from reentering the survey if they take a break.

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Professionals who are conducting survey interviews in very poor neighborhoods should:


A) Dress down so as to appear as if they live in that neighborhood.
B) Read questionnaire items verbatim.
C) Never probe into unclear responses to see if respondents meant what the interviewers think they meant.
D) Do all of these.

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By definition,the self-administered questionnaire is synonymous with the mail survey.

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Although online surveys can obtain large samples inexpensively,the respondents may NOT be representative of the rest of the population.

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Identify five recommendations for conducting online surveys.

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1. Clearly define the objectives of the ...

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Which of the following statements is/are true about mailed surveys?


A) Cover letters should be avoided so as to save costs and reduce the amount of material the respondent must read.
B) Response rates are considered good only if they exceed 80%.
C) Follow-up mailings are essential.
D) All of these are true about mailed surveys.

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