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In the "Ethical Challenge" Box, Martin Buber suggests


A) we are not fully human if we live only with "I-It" relationships.
B) "I-Thou" relationships are stable, predictable, and detached.
C) "I-It" relationships are utterly unique.
D) "I-It" relationships are qualitatively interpersonal.
E) all of the above.

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A lack of social relationships may affect physical health and life span as dramatically as smoking or a lack of physical activity.

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Which of the following factors might contribute to different environments?


A) experience
B) age
C) income level
D) ethnic group
E) all of the above

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Occupation and sexual orientation are types of co-cultures.

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The ability to construct a variety of different frameworks for viewing an issue is termed


A) feedback framework.
B) cognitive complexity.
C) communication competence.
D) metacommunicating.
E) integration.

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Which of the following is most clearly an example of qualitatively interpersonal communication?


A) Aubre buys a sweater from a sales clerk.
B) Rich invites the team to a party.
C) Royce asks his friend Jane about her sick child.
D) Aasim pleads for the class to vote.
E) Georgina chats with the mailman.

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A cognitively complex communicator


A) considers an issue from several angles.
B) feels and experiences another's situation.
C) usually has a high IQ.
D) observes behavior with detachment.
E) thinks and reacts quickly.

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When you call three of your friends in one night to avoid studying, you are communicating to fulfill the social need of


A) escape.
B) control.
C) affection.
D) companionship.
E) pleasure.

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All of the following elements are included in the transactional communication model introduced in Chapter One except


A) message.
B) environment.
C) channel.
D) sender.
E) noise.

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Which is an example of "psychological noise" as defined in your text?


A) the sound of a lawn mower just outside your window
B) the smell of smoke drifting into the room you are in
C) feeling embarrassed about a mistake you made
D) a light flickering on and off during a lecture
E) feeling tired in a meeting

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In Chapter One, sociolinguist Deborah Tannen claims that


A) electronic mail can deepen the quality of relationships.
B) electronic mail makes interpersonal communication more impersonal.
C) everyone prefers face to face communication rather than electronic mail.
D) relationships cannot be maintained using electronic mail.
E) all of the above are claimed by Tannen.

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Integrated communicators express themselves in skillful ways because


A) their communication is a self-conscious act.
B) they have had more experience.
C) they have internalized effective behavior.
D) skills are basic to communication.
E) others help them out.

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INSTRUCTIONS for questions 104-108: Match each of the statements below with the element of the communication model it illustrates most clearly. -You are worried about how your child is doing at school while your boss is giving the quarterly report.


A) external noise
B) environment
C) channel
D) decoding
E) psychological noise

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Living in a multicultural world has affected our need for different ways of communicating.

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Research has shown that communicating through social media has had an overall negative effect on interpersonal relationships.

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Your text argues that it is important to react in unique ways to every person we meet and respond to each as a unique individual.

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Which of the following is an inaccurate description of communication?


A) Communication is unrepeatable.
B) Meanings are in words.
C) Communication is irreversible.
D) It's impossible not to communicate.

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Acquiring as many "friends" as we can on social media sites such as Facebook and Twitter ensures that we will have many qualitatively interpersonal relationships.

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Transactional communication may be compared to dancing due to the involvement needed by each partner.

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Which of the following characteristics of competent communicators would best help us decide whether to use casual text language when emailing a professor?


A) a wide range of behaviors
B) ability to choose the most appropriate behavior
C) self-monitoring
D) commitment
E) none of the above

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