Question 1

One of the most common or numerous disbursements is payment for ____.

Accepted Answer

A)   equipment
B)   rent
C)   office supplies
D)   utilities
E)   dues

Question 2

Most medical offices collect ________ from patients who belong to managed care organizations at the time of the office visit.

Accepted Answer

The answer of Most medical offices collect ________ from patients...

Question 3

A third-party endorsement is also known as a ____.

Accepted Answer

A)   restrictive endorsement
B)   qualified endorsement
C)   blank endorsement
D)   mechanical endorsement
E)   special endorsement

Question 4

Which of the following information should be included on a statement?

Accepted Answer

A)   The patient's income
B)   The balance from the previous month and an itemized list of charges
C)   The patient's credit card information
D)   The patient's occupation and place of employment
E)   The physician's credentials

Question 5

A practitioner may use a ____ check when he wants to withdraw money from the bank account but forgot his checkbook.

Accepted Answer

A)   traveler's
B)   voucher
C)   limited
D)   certified
E)   counter

Question 6

A(n) ________, or encounter form, includes the charges for services rendered on that day, a request for payment or insurance copayment, and all the information for submitting an insurance claim.

Accepted Answer

The answer of A(n) ________, or encounter form, includes the...

Question 7

Which of the following is appropriate when placing an initial call to a patient about collections?

Accepted Answer

A)   Call the patient at work
B)   Assume that the patient forgot to pay or was temporarily unable to pay
C)   Ask the patient why the bill has not been paid
D)   Tell the patient that if payment is not received promptly, the account will be turned over to a collection agency
E)   Make the initial call if payment has not been received after 15 days

Question 8

The process of classifying and reviewing past-due accounts by age from the first date of billing is called ________.

Accepted Answer

The answer of The process of classifying and reviewing past-due...

Question 9

The process of communicating the income and expenses of a business and its financial health is known as ____.

Accepted Answer

A)   bookkeeping
B)   journalizing
C)   accounting
D)   reconciliation
E)   endorsement

Question 10

On average how much will a medical practice generally receive if the provider charges $100 for services and the patient pays with a credit card?

Accepted Answer

A)   $100
B)   $95-$99
C)   $90-$94
D)   $86-$89
E)   $82-$85

Question 11

An initial letter of inquiry is generally sent when an account is ____ days past due.

Accepted Answer

A)   15
B)   30
C)   60
D)   90
E)   120

Question 12

At the beginning of each day, if you are using a pegboard system, what is the first thing you should put on the pegboard?

Accepted Answer

A)   Superbill
B)   Checks
C)   Daily log sheet
D)   Receipts
E)   Patient ledger cards

Question 13

Elena is a pregnant 16-year-old patient whose parents are divorced. She has legally left her mothers' home and set up housekeeping with her boyfriend, Alan. They plan to be married soon, but in the meantime, Elena shows you proof that she is "emancipated." Who is responsible for payment for Elena's treatment?

Accepted Answer

A)   Elena
B)   Alan
C)   Elena's mother
D)   Elena's father
E)   Alan's parents

Question 14

Which of the following is also called Public Law 95-109?

Accepted Answer

A)   Fair Debt Collection Practices Act
B)   Truth in Lending Act
C)   Equal Credit Opportunity Act
D)   Fair Credit Reporting Act
E)   Telephone Consumer Protection Act

Question 15

A written agreement of the terms of payment between the patient and the practitioner is a(n)  ____.

Accepted Answer

A)   credit statement
B)   disclosure statement
C)   superbill
D)   statement of account
E)   accounts receivable statement

Question 16

The process of classifying and reviewing past-due accounts from the first date of billing is a(n)  ____.

Accepted Answer

A)   invoice
B)   age analysis
C)   statement
D)   superbill
E)   collection letter.

Question 17

A federal Truth in Lending Statement, which is a written description of the agreed terms of payment, is also called a(n) ________ statement.

Accepted Answer

The answer of A federal Truth in Lending Statement, which...

Question 18

A written-contract account is ____.

Accepted Answer

A)   one that is open to charges made occasionally
B)   an account with only one charge
C)   one in which the practitioner and patient sign an agreement for payment installments
D)   the total of the outstanding balance on the patient ledger cards
E)   one in which the practitioner is requested by the courts to examine a specific patient

Question 19

Which of the following requires credit bureaus to supply correct and complete information to businesses for use in evaluating a person's application for credit, insurance, or a job?

Accepted Answer

A)   Fair Debt Collection Practices Act
B)   Truth in Lending Act
C)   Equal Credit Opportunity Act
D)   Fair Credit Reporting Act
E)   Telephone Consumer Protection Act

Question 20

Which of the following should be a factor when you select an outside collection agency?

Accepted Answer

A)   Select an agency that will use harsh collection practices
B)   Choose an agency only after a patient fails to respond to the final collection letter or has twice broken a promise to pay
C)   Encourage the agency to sue the patient
D)   Permit the agency to handle all cases, regardless of special considerations
E)   Continue to ask the patient for payment even though the collection agency is working on the account

Exam 20: Patient Collections and Financial Management

Most medical offices collect ________ from patients who belong to managed care organizations at the time of the office visit.

Correct Answer
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A(n) ________, or encounter form, includes the charges for services rendered on that day, a request for payment or insurance copayment, and all the information for submitting an insurance claim.

Correct Answer
verified

A third-party endorsement is also known as a ____.

Correct Answer
verified

An initial letter of inquiry is generally sent when an account is ____ days past due.

Correct Answer
verified

Which of the following requires credit bureaus to supply correct and complete information to businesses for use in evaluating a person's application for credit, insurance, or a job?

Correct Answer
verified

On average how much will a medical practice generally receive if the provider charges $100 for services and the patient pays with a credit card?

Correct Answer
verified

The process of classifying and reviewing past-due accounts from the first date of billing is a(n) ____.

Correct Answer
verified

The process of classifying and reviewing past-due accounts by age from the first date of billing is called ________.

Correct Answer
verified

A written-contract account is ____.

Correct Answer
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Which of the following information should be included on a statement?

Correct Answer
verified

A written agreement of the terms of payment between the patient and the practitioner is a(n) ____.

Correct Answer
verified

At the beginning of each day, if you are using a pegboard system, what is the first thing you should put on the pegboard?

Correct Answer
verified

A federal Truth in Lending Statement, which is a written description of the agreed terms of payment, is also called a(n) ________ statement.

Correct Answer
verified

The process of communicating the income and expenses of a business and its financial health is known as ____.

Correct Answer
verified

Correct Answer
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A practitioner may use a ____ check when he wants to withdraw money from the bank account but forgot his checkbook.

Correct Answer
verified

Which of the following is appropriate when placing an initial call to a patient about collections?

Correct Answer
verified

Which of the following should be a factor when you select an outside collection agency?

Correct Answer
verified

Which of the following is also called Public Law 95-109?

Correct Answer
verified

One of the most common or numerous disbursements is payment for ____.

Correct Answer
verified

Exam 20: Patient Collections and Financial Management

Most medical offices collect ________ from patients who belong to managed care organizations at the time of the office visit.

Correct AnswerverifiedShow Answer

A(n) ________, or encounter form, includes the charges for services rendered on that day, a request for payment or insurance copayment, and all the information for submitting an insurance claim.

Correct AnswerverifiedShow Answer

A third-party endorsement is also known as a ____.

Correct AnswerverifiedShow Answer

An initial letter of inquiry is generally sent when an account is ____ days past due.

Correct AnswerverifiedShow Answer

Which of the following requires credit bureaus to supply correct and complete information to businesses for use in evaluating a person's application for credit, insurance, or a job?

Correct AnswerverifiedShow Answer

On average how much will a medical practice generally receive if the provider charges $100 for services and the patient pays with a credit card?

Correct AnswerverifiedShow Answer

The process of classifying and reviewing past-due accounts from the first date of billing is a(n) ____.

Correct AnswerverifiedShow Answer

The process of classifying and reviewing past-due accounts by age from the first date of billing is called ________.

Correct AnswerverifiedShow Answer

A written-contract account is ____.

Correct AnswerverifiedShow Answer

Which of the following information should be included on a statement?

Correct AnswerverifiedShow Answer

A written agreement of the terms of payment between the patient and the practitioner is a(n) ____.

Correct AnswerverifiedShow Answer

At the beginning of each day, if you are using a pegboard system, what is the first thing you should put on the pegboard?

Correct AnswerverifiedShow Answer

A federal Truth in Lending Statement, which is a written description of the agreed terms of payment, is also called a(n) ________ statement.

Correct AnswerverifiedShow Answer

The process of communicating the income and expenses of a business and its financial health is known as ____.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A practitioner may use a ____ check when he wants to withdraw money from the bank account but forgot his checkbook.

Correct AnswerverifiedShow Answer

Which of the following is appropriate when placing an initial call to a patient about collections?

Correct AnswerverifiedShow Answer

Which of the following should be a factor when you select an outside collection agency?

Correct AnswerverifiedShow Answer

Which of the following is also called Public Law 95-109?

Correct AnswerverifiedShow Answer

One of the most common or numerous disbursements is payment for ____.

Correct AnswerverifiedShow Answer

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