Question 1

Which of the following statements is true about span of management?

Accepted Answer

A)  According to experts,top managers should directly supervise more than 10 to 20 people.
B)  A narrow span of management exists when a manager directly supervises a large number of subordinates.
C)  Wide spans of management work well when a manager has many responsibilities in addition to the supervision and faces many problems.
D)  Wide spans of management are more common in decentralized firms,whereas narrow spans of management are typical in centralized organizations.
E)  In narrow spans of management,the level of interaction between superiors and subordinates is usually low.

Question 2

Upward communication conveys:

Accepted Answer

A)  orders.
B)  Feedback of decisions.
C)  mission statements.
D)  inquiries and complaints.
E)  details about an organization's strategies.

Question 3

Small businesses commonly employ:

Accepted Answer

A)  line departmentalization.
B)  customer departmentalization.
C)  functional departmentalization.
D)  product departmentalization.
E)  geographical departmentalization. C

Question 4

What is the rationale for specialization?

Accepted Answer

A)  Duplication
B)  Centralization
C)  Accountability
D)  Efficiency
E)  Transparency

Question 5

_____ is the principle that employees who accept an assignment and the authority to carry it out are answerable to a superior for the outcome.

Accepted Answer

A)  Accountability
B)  Specialization
C)  Decentralization
D)  Bureaucracy
E)  Enforceability

Question 6

Which of the following is an informal communication channel?

Accepted Answer

A)  Company leaflets
B)  Progress reports
C)  Job descriptions
D)  Grievances
E)  Grapevine

Question 7

Which of the following does an organizational chart display?

Accepted Answer

A)  Shared values
B)  Shared beliefs
C)  Plant layouts
D)  Assembly lines
E)  Staff relationships

Question 8

Which of the following is an example of downward communication?

Accepted Answer

A)  Progress reports
B)  Information exchange between team members
C)  Grievances
D)  Employee suggestions to top management
E)  Directions

Question 9

Red Finch Products Inc.groups employees based on whether they are going to handle the sales account of a wholesale customer,regular consumer,first-time buyer,or a one-time buyer.Which of the following methods of departmentalization is the company using?

Accepted Answer

A)  Product departmentalization
B)  Geographical departmentalization
C)  Functional departmentalization
D)  Customer departmentalization
E)  Process departmentalization

Question 10

Which of the following is a part of informal communication channels?

Accepted Answer

A)  Performance feedback
B)  Assignment of tasks
C)  Details on organizational strategy
D)  Gossip
E)  Directions

Question 11

Span of management refers to the:

Accepted Answer

A)  number of subordinates reporting to a manager.
B)  experience,in terms of years,of managers in a company.
C)  duration of time required for an employee to get promoted to a manager's position.
D)  number of roles that the management of an organization performs.
E)  number of managers working at the top management of an organization.

Question 12

18th-century economist Adam Smith illustrated improvements in efficiency in manufacturing units through the application of:

Accepted Answer

A)  standardization.
B)  specialization.
C)  crowdsourcing.
D)  decentralization.
E)  downsizing.

Question 13

Over a coffee table discussion,two coworkers were casually discussing how the new performance incentive policy would affect the quality of their work.This is an example of _____.

Accepted Answer

A)  upward communication
B)  downward communication
C)  informal communication
D)  diagonal communication
E)  asynchronous communication

Question 14

Which of the following is a disadvantage of line-and-staff structures?

Accepted Answer

A)  They result in both line and staff managers performing the same functions or tasks.
B)  They are limited to small organizations.
C)  They allow staff managers to have direct authority over line managers.
D)  They create ambiguous lines of communication.
E)  They fail to allow managers to have direct authority over subordinates in their own departments.

Question 15

Compared to work teams,work groups:

Accepted Answer

A)  have shared leadership roles.
B)  have a specific purpose that is different from the broader organizational mission.
C)  create collective work products.
D)  have individual accountability.
E)  measure performance directly by assessing collective work. D

Question 16

Which of the following is a means of informally expressing an organization's culture?

Accepted Answer

A)  Ceremonies
B)  Code of ethics
C)  Mission statement
D)  Manuals
E)  Employee dress codes

Question 17

Which of the following is true of decentralization?

Accepted Answer

A)  It concentrates the decision-making authority at the top.
B)  It is highly effective for businesses where risky decisions are to be made.
C)  It reduces an organization's ability to react to changes quickly.
D)  It isolates lower-level managers from decision making.
E)  It is characteristic of organizations that operate in complex environments. E

Question 18

Which of the following statements is true about an organizational chart in the context of organizational structure?

Accepted Answer

A)  It only lists the financial assets of an organization.
B)  It is essentially designed for the customers of an organization.
C)  It can only be accessed by the owners of an organization.
D)  It gives information about an organization's chain of command.
E)  It cannot represent the evolution or growth of an organization.

Question 19

Which of the following is a primary function of an organizational chart?

Accepted Answer

A)  It lists the financial assets of an organization.
B)  It depicts the processes involved in the assembly line of an organization.
C)  It is a visual display of the organizational structure.
D)  It is essentially designed to help customers track their products.
E)  It is a visual display of a firm's shared values and philosophies.

Question 20

To meet the competition in the mobile phone industry,Vibgyor Electronics Inc.has created a new project team to conceive,design,and implement a smart phone that will have some breakthrough features.The team includes specialists from various divisions,such as the computer division,software division,and television division.This project team is an example of a _____.

Accepted Answer

A)  committee
B)  focus group
C)  quality circle
D)  functional team
E)  product-development team

Exam 7: Organization,teamwork,and Communication

Which of the following statements is true about span of management?

Correct Answer
verified

Upward communication conveys:

Correct Answer
verified

Small businesses commonly employ:

Correct Answer
verified
C

What is the rationale for specialization?

Correct Answer
verified

_____ is the principle that employees who accept an assignment and the authority to carry it out are answerable to a superior for the outcome.

Correct Answer
verified

Which of the following is an informal communication channel?

Correct Answer
verified

Which of the following does an organizational chart display?

Correct Answer
verified

Which of the following is an example of downward communication?

Correct Answer
verified

Red Finch Products Inc.groups employees based on whether they are going to handle the sales account of a wholesale customer,regular consumer,first-time buyer,or a one-time buyer.Which of the following methods of departmentalization is the company using?

Correct Answer
verified

Which of the following is a part of informal communication channels?

Correct Answer
verified

Span of management refers to the:

Correct Answer
verified

18th-century economist Adam Smith illustrated improvements in efficiency in manufacturing units through the application of:

Correct Answer
verified

Over a coffee table discussion,two coworkers were casually discussing how the new performance incentive policy would affect the quality of their work.This is an example of _____.

Correct Answer
verified

Which of the following is a disadvantage of line-and-staff structures?

Correct Answer
verified

Compared to work teams,work groups:

Correct Answer
verified
D

Which of the following is a means of informally expressing an organization's culture?

Correct Answer
verified

Which of the following is true of decentralization?

Correct Answer
verified
E

Which of the following statements is true about an organizational chart in the context of organizational structure?

Correct Answer
verified

Which of the following is a primary function of an organizational chart?

Correct Answer
verified

Correct Answer
verified

Exam 7: Organization,teamwork,and Communication

Which of the following statements is true about span of management?

Correct AnswerverifiedShow Answer

Upward communication conveys:

Correct AnswerverifiedShow Answer

Small businesses commonly employ:

Correct AnswerverifiedC

What is the rationale for specialization?

Correct AnswerverifiedShow Answer

_____ is the principle that employees who accept an assignment and the authority to carry it out are answerable to a superior for the outcome.

Correct AnswerverifiedShow Answer

Which of the following is an informal communication channel?

Correct AnswerverifiedShow Answer

Which of the following does an organizational chart display?

Correct AnswerverifiedShow Answer

Which of the following is an example of downward communication?

Correct AnswerverifiedShow Answer

Red Finch Products Inc.groups employees based on whether they are going to handle the sales account of a wholesale customer,regular consumer,first-time buyer,or a one-time buyer.Which of the following methods of departmentalization is the company using?

Correct AnswerverifiedShow Answer

Which of the following is a part of informal communication channels?

Correct AnswerverifiedShow Answer

Span of management refers to the:

Correct AnswerverifiedShow Answer

18th-century economist Adam Smith illustrated improvements in efficiency in manufacturing units through the application of:

Correct AnswerverifiedShow Answer

Over a coffee table discussion,two coworkers were casually discussing how the new performance incentive policy would affect the quality of their work.This is an example of _____.

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of line-and-staff structures?

Correct AnswerverifiedShow Answer

Compared to work teams,work groups:

Correct AnswerverifiedD

Which of the following is a means of informally expressing an organization's culture?

Correct AnswerverifiedShow Answer

Which of the following is true of decentralization?

Correct AnswerverifiedE

Which of the following statements is true about an organizational chart in the context of organizational structure?

Correct AnswerverifiedShow Answer

Which of the following is a primary function of an organizational chart?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified
E

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified