Question 1

The general abilities to understand, alter, lead, and control the behavior of individuals and groups are ________ skills.

Accepted Answer

A)  analytic
B)  cognitive
C)  human
D)  conceptual

Question 2

Which of the following is true of middle managers?

Accepted Answer

A)  They decide how the different departments should interact.
B)  They are responsible for daily supervision of the nonmanagerial employees.
C)  They develop skills and know-how so that the organization is efficient and effective.
D)  They are responsible for the performance of all departments.

Question 3

What is restructuring? Give two examples. What are the disadvantages of restructuring?

Accepted Answer

Restructuring involves simplifying, shri...

Question 4

Discuss the concept of turnaround management.

Accepted Answer

Turnaround management is the creation of...

Question 5

Sosuke's company has low efficiency and low effectiveness. Considering this, which of the following applies?

Accepted Answer

A)  Sosuke produces easy-to-use copy machines, thus increasing demand for them, but uses cheap resources that often makes them break down.
B)  Sosuke produces easy-to-use copy machines, thus increasing demand for them, and uses quality resources that makes them durable.
C)  Sosuke produces copy machines that are complicated to use, thus lowering demand for them, and uses cheap resources that often makes them break down.
D)  Sosuke produces copy machines that are complicated to use, thus lowering demand for them, but uses quality resources that makes them durable.

Question 6

The formal system of task and reporting relationships that coordinates and motivates organizational members so they work together to achieve organizational goals is called organizational

Accepted Answer

A)  structure.
B)  performance.
C)  goals.
D)  resources.

Question 7

Management includes

Accepted Answer

A)  planning and organizing resources other than human resources.
B)  planning, organizing, and leading resources as well as controlling them.
C)  planning and organizing resources but not leading and controlling them.
D)  leading and controlling resources but not planning and organizing them.

Question 8

Which of the managerial functions involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so that their activities and efforts are in harmony?

Accepted Answer

A)  leading
B)  planning
C)  organizing
D)  controlling

Question 9

Julio's primary competitor has come out with a product line of espresso machines that make espresso faster without a drop in quality. Based on what you know about maintaining competitiveness through agility, what should Julio do?

Accepted Answer

A)  outsource the production of heating elements, thereby lowering costs, but slowing the production process
B)  focus on research for a year and eventually produce a new espresso machine better than his competitor's
C)  adapt his production process to create espresso machines similar to his competitor's without delaying production
D)  keep the production process the same and assume that loyal customers will continue to purchase his brand

Question 10

High efficiency/high effectiveness situations result in the production of a

Accepted Answer

A)  high-quality product that customers do not want.
B)  high-quality product that few customers can afford.
C)  product that customers want at a quality and price they can afford.
D)  product of mediocre quality that customers will buy despite its high price.

Question 11

A manufacturing company is said to be effective if it

Accepted Answer

A)  uses fewer workers while maintaining productivity.
B)  takes less time than before to produce a given output.
C)  sets appropriate goals and achieves them.
D)  generates employment for a large number of people.

Question 12

Which of the following is true of effectiveness?

Accepted Answer

A)  Organizational performance increases in direct proportion to an increase in effectiveness.
B)  It is a measure of how productively resources are used to achieve a goal.
C)  Organizations are effective when managers minimize the amount of input resources.
D)  Effectiveness is related to performance but not efficiency.

Question 13

If Addi works as a first-line manager for a film production company, which of the following would she most likely do?

Accepted Answer

A)  work as a supporting actor in a film
B)  organize the extras on a film set
C)  make sure that overall film production is running smoothly
D)  greenlight the production of a film

Question 14

Which of the following describes first-line managers?

Accepted Answer

A)  They are also known as supervisors.
B)  They are at the middle of the managerial hierarchy.
C)  They work mainly in the sales department of an organization.
D)  They have cross-departmental responsibility.

Question 15

Which of the following is an appropriate definition of organizational performance?

Accepted Answer

A)  It is the process of obtaining, analyzing, and recording information about the relative worth of a product in the current marketplace.
B)  It is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals.
C)  It is an approach to modeling organizations based on the value-adding activities of the competing organizations.
D)  It is a measure of the interaction among the employee culture, the managerial culture, and the culture of competitors.

Question 16

Organizations are efficient when managers maximize the amount of input resources.

Accepted Answer

A) True 
 B)False

Question 17

Organizations that operate and compete in more than one country are known as ________ organizations.

Accepted Answer

A)  diversified
B)  expanded
C)  allied
D)  global

Question 18

Which of the following defines managerial efficiency?

Accepted Answer

A)  achieving goals regardless of resource use
B)  increasing the time needed to produce a given output of goods
C)  increasing production through greater resource investment
D)  minimizing the amount of input resources

Question 19

Organizations appoint turnaround CEOs when the organizations become more efficient and effective.

Accepted Answer

A) True 
 B)False

Question 20

Kat is the CEO of a media company called Fast Forward, Inc. She wants the company to have a core competency that enables it to become an innovator in its field. Considering this, which of the following would Kat most likely authorize?

Accepted Answer

A)  a negotiation strategy to obtain resources from foreign suppliers at a reduced cost
B)  a training seminar focused on inspiring the sales staff and improving their approach to customers
C)  a plan to research the development of miniature video cameras that are affordable and have top-end picture resolution
D)  a manufacturing method that streamlines the production process, thereby increasing output.

Exam 1: The Management Process Today

Management includes

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If Addi works as a first-line manager for a film production company, which of the following would she most likely do?

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The formal system of task and reporting relationships that coordinates and motivates organizational members so they work together to achieve organizational goals is called organizational

Correct AnswerverifiedShow Answer

Which of the managerial functions involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so that their activities and efforts are in harmony?

Correct AnswerverifiedShow Answer

High efficiency/high effectiveness situations result in the production of a

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Which of the following is true of middle managers?

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What is restructuring? Give two examples. What are the disadvantages of restructuring?

Correct AnswerverifiedRestructuring involves simplifying, shri...View AnswerShow Answer

The general abilities to understand, alter, lead, and control the behavior of individuals and groups are ________ skills.

Correct AnswerverifiedShow Answer

Which of the following describes first-line managers?

Correct AnswerverifiedShow Answer

Kat is the CEO of a media company called Fast Forward, Inc. She wants the company to have a core competency that enables it to become an innovator in its field. Considering this, which of the following would Kat most likely authorize?

Correct AnswerverifiedShow Answer

Julio's primary competitor has come out with a product line of espresso machines that make espresso faster without a drop in quality. Based on what you know about maintaining competitiveness through agility, what should Julio do?

Correct AnswerverifiedShow Answer

Sosuke's company has low efficiency and low effectiveness. Considering this, which of the following applies?

Correct AnswerverifiedShow Answer

Organizations that operate and compete in more than one country are known as ________ organizations.

Correct AnswerverifiedShow Answer

Which of the following is true of effectiveness?

Correct AnswerverifiedShow Answer

Which of the following is an appropriate definition of organizational performance?

Correct AnswerverifiedShow Answer

A manufacturing company is said to be effective if it

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Discuss the concept of turnaround management.

Correct AnswerverifiedTurnaround management is the creation of...View AnswerShow Answer

Organizations are efficient when managers maximize the amount of input resources.

Correct AnswerverifiedShow Answer

Organizations appoint turnaround CEOs when the organizations become more efficient and effective.

Correct AnswerverifiedShow Answer

Which of the following defines managerial efficiency?

Correct AnswerverifiedShow Answer

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Restructuring involves simplifying, shri...
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Turnaround management is the creation of...
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