Question 1

A short, succinct, and inspiring statement of what the organization intends to become is an organization's

Accepted Answer

A)  goal.
B)  strategy.
C)  vision.
D)  mission.

Question 2

A measure of how productively resources are used to achieve a goal is known as

Accepted Answer

A)  efficiency.
B)  effectiveness.
C)  authenticity.
D)  legitimacy.

Question 3

Low efficiency/high effectiveness situations arise when managers choose the

Accepted Answer

A)  wrong goals to pursue and make poor use of resources to achieve these goals.
B)  right goals to pursue but do a poor job of using resources to achieve these goals.
C)  right goals to pursue and make good use of resources to achieve these goals.
D)  wrong goals to pursue and make good use of resources to achieve these goals.

Question 4

Explain the term "strategy," and give an example.

Accepted Answer

To perform the planning task, managers i...

Question 5

The company for which Maria works has announced that due to declining global sales, it will lay off 12 percent of its labor force. This is an example of

Accepted Answer

A)  innovating.
B)  telecommuting.
C)  restructuring.
D)  outsourcing.

Question 6

Which of the following management techniques involves giving employees more authority and responsibility over how they perform their work activities?

Accepted Answer

A)  innovation
B)  total quality management
C)  empowerment
D)  outsourcing

Question 7

Which of the following is an accurate definition of a self-managed team?

Accepted Answer

A)  a group of people who work interdependently and with shared purpose across space, time, and organization boundaries using technology to communicate and collaborate
B)  several professionals who independently address various issues that an organization may have, focusing on the issues in which they specialize
C)  a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities
D)  a team used only for a defined period of time and for a separate, concretely definable purpose

Question 8

In what order do managers typically perform the managerial functions?

Accepted Answer

A)  organizing, planning, controlling, leading
B)  organizing, leading, planning, controlling
C)  planning, organizing, leading, controlling
D)  planning, organizing, controlling, leading

Question 9

An organization's vision is a short, succinct, and inspiring statement of what the organization intends to become and the goals it is seeking to achieve.

Accepted Answer

A) True 
 B)False

Question 10

Managers at all levels and in all departments are responsible for planning, organizing, leading, and controlling.

Accepted Answer

A) True 
 B)False

Question 11

Novak is a CEO who wants to significantly improve the skills of his work force in many areas. Which of the following would he most likely endorse?

Accepted Answer

A)  the hiring of highly educated managers
B)  the creation of a department focusing on research
C)  the funding of a college specifically for his employees
D)  the production of cheap smart phones for students

Question 12

When a manager lays out the lines of authority and responsibility among different individuals and groups, the manager is

Accepted Answer

A)  organizing.
B)  leading.
C)  controlling.
D)  planning.

Question 13

Explain effectiveness. When is an organization said to be effective? Give two examples.

Accepted Answer

Effectiveness is a measure of the approp...

Question 14

The outcome of organizing is the creation of a strategy.

Accepted Answer

A) True 
 B)False

Question 15

Misaki is a middle manager. Considering this, which of the following would she most likely do?

Accepted Answer

A)  organize a training program that improves the service of employees
B)  make sure employees are filling out time cards correctly
C)  arrange a deal with a foreign supplier of magnesium
D)  study a report that analyzes how well departments are interacting

Question 16

Contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself is known as

Accepted Answer

A)  integrating.
B)  telecommuting.
C)  outsourcing.
D)  insourcing.

Question 17

Mi Jin is writing a newspaper article about the day-to-day running of a baseball team. For this report, she interviews people who do a wide variety of jobs. Which of the following jobs would Mi Jin describe in her article as showing technical skill?

Accepted Answer

A)  the manager studying analytics to determine the best lineup
B)  the batting instructor giving tips to a struggling player
C)  the veteran player giving an inspirational speech to the team
D)  a player telling a joke to ease tension and improve comradery

Question 18

Egg Head, Inc., is facing financial problems. In order to tackle the situation, the management has decided to reduce the number of middle managers by 20 percent to help them cut costs. This is an example of

Accepted Answer

A)  telecommuting.
B)  restructuring.
C)  outsourcing.
D)  empowering.

Question 19

Simplifying, shrinking, or downsizing an organization's operations to lower operating costs is known as

Accepted Answer

A)  restructuring.
B)  redistributing.
C)  renovating.
D)  reconditioning.

Question 20

The process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals is known as

Accepted Answer

A)  planning.
B)  leading.
C)  controlling.
D)  organizing.

Exam 1: The Management Process Today

The process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals is known as

Correct AnswerverifiedShow Answer

Which of the following management techniques involves giving employees more authority and responsibility over how they perform their work activities?

Correct AnswerverifiedShow Answer

A measure of how productively resources are used to achieve a goal is known as

Correct AnswerverifiedShow Answer

Misaki is a middle manager. Considering this, which of the following would she most likely do?

Correct AnswerverifiedShow Answer

Novak is a CEO who wants to significantly improve the skills of his work force in many areas. Which of the following would he most likely endorse?

Correct AnswerverifiedShow Answer

An organization's vision is a short, succinct, and inspiring statement of what the organization intends to become and the goals it is seeking to achieve.

Correct AnswerverifiedShow Answer

Low efficiency/high effectiveness situations arise when managers choose the

Correct AnswerverifiedShow Answer

In what order do managers typically perform the managerial functions?

Correct AnswerverifiedShow Answer

Mi Jin is writing a newspaper article about the day-to-day running of a baseball team. For this report, she interviews people who do a wide variety of jobs. Which of the following jobs would Mi Jin describe in her article as showing technical skill?

Correct AnswerverifiedShow Answer

Which of the following is an accurate definition of a self-managed team?

Correct AnswerverifiedShow Answer

Egg Head, Inc., is facing financial problems. In order to tackle the situation, the management has decided to reduce the number of middle managers by 20 percent to help them cut costs. This is an example of

Correct AnswerverifiedShow Answer

A short, succinct, and inspiring statement of what the organization intends to become is an organization's

Correct AnswerverifiedShow Answer

The outcome of organizing is the creation of a strategy.

Correct AnswerverifiedShow Answer

Managers at all levels and in all departments are responsible for planning, organizing, leading, and controlling.

Correct AnswerverifiedShow Answer

Explain effectiveness. When is an organization said to be effective? Give two examples.

Correct AnswerverifiedEffectiveness is a measure of the approp...View AnswerShow Answer

The company for which Maria works has announced that due to declining global sales, it will lay off 12 percent of its labor force. This is an example of

Correct AnswerverifiedShow Answer

Simplifying, shrinking, or downsizing an organization's operations to lower operating costs is known as

Correct AnswerverifiedShow Answer

Contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself is known as

Correct AnswerverifiedShow Answer

When a manager lays out the lines of authority and responsibility among different individuals and groups, the manager is

Correct AnswerverifiedShow Answer

Explain the term "strategy," and give an example.

Correct AnswerverifiedTo perform the planning task, managers i...View AnswerShow Answer

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Effectiveness is a measure of the approp...
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To perform the planning task, managers i...
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