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Discuss the differences between distributive and integrative negotiation. Describe the steps for achieving a win-win solution with integrative negotiation.

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Distributive negotiation is a competitiv...

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Work team effectiveness is based on two outcomes--productive output and marketplace acceptance.

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A task force or a crossfunctional team is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

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________negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

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Individual personalities emerge during the performing stage.

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The ________stage of development is a period of orientation and getting acquainted.

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A free rider is a person who benefits from team membership but does not make a proportionate contribution to the team's work.

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negotiation is a competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party.

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Which of the following is more common in large teams?


A) Member satisfaction
B) The development of subgroups
C) Agreement
D) Commitment
E) All of these

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InfoTech's new product team has a norm of backing up each of their computer's hard drives at the end of each working day. This norm developed because one day a computer virus infected the team's computer network and destroyed many important computer files. The cause of this norm was clearly:


A) an explicit statement.
B) carryover behaviors.
C) primacy.
D) a critical event.
E) none of these.

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A common dysfunction of teams is to be results oriented.

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Self-managed teams are______ teams.


A) temporary
B) permanent
C) ad-hoc
D) task force
E) none of these

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The________ style to handle conflict involves a moderate degree of assertiveness and a moderate degree of cooperation.

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Task conflict refers to interpersonal incompatibility that creates tension and personal animosity among people.

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During which stage of team development does team unity emerge?


A) Forming
B) Storming
C) Performing
D) Norming
E) Adjourning

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Amber is a member of a work team at Buchanon Dance, Inc. She often attempts to help disagreeing parties reach agreement. This is an example of which socioemotional role behavior?


A) Compromise
B) Follow
C) Reduce tension
D) Harmonize
E) Summarize

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The ________style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

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______is a role in which the individual provides support for team members' emotional needs.


A) A task specialist role
B) A dual role
C) A nonparticipator role
D) A socioemotional role
E) None of these

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An________ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

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As a general rule, large teams makes it harder to interact and influence others.

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