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Problems where information is ambiguous or incomplete are which type of problem?


A) well- structured
B) nonprogrammed
C) ill- structured
D) programmed

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The basic premise for the decision- making model is that individuals differ along two dimensions


A) experience and communication skills.
B) personality and attention to detail.
C) degree of risk preference and position within the organizational hierarchy.
D) way they think and tolerance for ambiguity.

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Once a manager has identified a problem, the _________ that will be important in solving the problem must be identified.


A) decision criteria
B) scenarios
C) factor weights
D) discrepancies

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_________is used when managers make every decision, from the alternatives, based on a philosophy that you do make the best decision, no matter how long it takes.


A) Sub- optimizing
B) Satisficing
C) Optimizing
D) Escalation of commitment

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When decisions must be made with limited information because full knowledge of the problem is unavailable and the probability of outcomes is unknown, the condition of _________exists.


A) certainty
B) uncertainty
C) bounded rationality
D) risk

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Managers will often not choose the decision alternative that rational decision making indicates to be best because they have a "vague feeling" that another alternative will be better. Which of the behavioral factors that influence decision- making does this behavior reflect?


A) Satisficing
B) Intuition
C) Escalation of commitment
D) Bounded rationality

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Peggy Juarez uses a decision- making style characterized by low tolerance for ambiguity and a rational way of thinking. They generally turn out to be fast decisions of a short run nature. What style does Peggy use?


A) directive
B) analytic
C) behavioral
D) conceptual

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Application of Decision Making: A Contingency Approach It seems that all Dave accomplishes is making decisions. Every time he turns around, someone wants him to decide on one more thing. Just today the secretary came in and asked if she could reorder paper for the fax machine. Somehow that seemed like a decision he really did not need to deal with. If he could avoid those types of decisions, then when the foreman came in with the news of a major piece of equipment that needs repair, in which the repair bill will be almost as much as a new machine, Dave could focus more time and attention on the more complicated issues. -Dave relies on rules of thumb or past experience to make decisions. Based on this tendency, he will most likely


A) seek a creative solution.
B) select the first solution that works.
C) conduct extensive to find the best alternative solution.
D) none of the above

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Which of the following is not allowed in a brainstorming session?


A) clear definition of the problem
B) large number of alternatives
C) recording of all alternatives
D) criticism of poor ideas

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Creativity is formed when the elements of creative skills, expertise, and _________intersect.


A) experience
B) personality
C) task motivation
D) none of the above

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_________is selecting the first minimally acceptable alternative.


A) Rational decision- making
B) Bounded rationality
C) Satisficing
D) Unbounded rationality

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When managers assign probabilities to outcomes that may result, they are dealing with risk.

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Which of the following is the most effective number of people to have in a group?


A) 3- 7
B) 3- 12
C) 5- 7
D) 2- 10

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Discuss how rules, procedures, and policies differ.

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Rules- explicit statements that leave no...

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Satisficing is the tendency for managers to seek solutions that are satisfactory and sufficient.

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Which of the following is not an advantage of group decision making over individual decision making?


A) more complete information
B) fewer alternatives due to groupthink
C) increased acceptance of the decision
D) increased legitimacy

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Which of the following styles of decision making is characterized by individuals who prefer complete information and consider several alternatives?


A) conceptual
B) directive
C) behavioral
D) analytic

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A decision is a discrepancy between an existing and a desired state of affairs.

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Application of Decision Making: A Contingency Approach It seems that all Dave accomplishes is making decisions. Every time he turns around, someone wants him to decide on one more thing. Just today the secretary came in and asked if she could reorder paper for the fax machine. Somehow that seemed like a decision he really did not need to deal with. If he could avoid those types of decisions, then when the foreman came in with the news of a major piece of equipment that needs repair, in which the repair bill will be almost as much as a new machine, Dave could focus more time and attention on the more complicated issues. -Dave should be spending more time making _________decisions and less time making _________decisions.


A) programmed; policy
B) rule; policy
C) nonprogrammed; programmed
D) programmed; nonprogrammed

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Explain how decision- making in Japan is different from American decision making.

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Japanese decision- making is more group ...

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