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Virtual teams can be organized along functional or cross-functional lines.

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Using your own experience, or asking someone who has been part of an SMT, describe some of the self-managing activities of the team that made it a truly self-managing team as opposed to a traditional team.

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For a self-managed team to flourish, the...

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John is a member of a team whose members are dispersed throughout the country and gets most of its work done using e-mail and videoconferencing. John's team type is which of the following?


A) functional
B) cross-functional
C) virtual
D) self-managed

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Recall any experience you have had or currently have, working with individuals from different disciplines or technical specialties from yours. How did you get along with these individuals? Describe the positives and negatives of your experience.

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Norms get formed through:


A) critical events.
B) symbols.
C) both critical events and symbols.
D) neither critical events nor symbols.

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Directive leadership is typically the one best leadership style to use in all functional teams.

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A team charter is a document developed by management to specify the rules by which the team will be governed.

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What is team-centered leadership, and how does it differ from the leader-centered approach?

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The team-centered approach empowers team...

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If you have been part of an SMT, describe the benefits that you derived from being part of the team. Be specific, matching your description to the list in Exhibit 8.6.

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Which of the following statements regarding functional teams is NOT true?


A) The structure of the functional team is generally more hierarchical.
B) One of the drawbacks of using functional teams is that workers suffer from boredom due to the repetitive nature of their jobs.
C) There is no one best leadership style to use in all functional teams.
D) The use of functional teams has increased over the years.

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One of the disadvantages of cross-functional teams is the lack of coordination and the many problems that can occur when people from different functions come together to work on a project at the same time.

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Which of the following statements describes a team vs. a group?


A) A group implies a sense of collective responsibility.
B) A team focuses on individual performance and goals.
C) A team implies a sense of shared mission.
D) A team tends to have shared responsibilities.
E) C and d

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The terms "team" and "group" are used interchangeably because both require member interdependence.

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Team cohesion is increased when members agree on a common purpose and direction.

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Some performance outcomes that have been used to evaluate team effectiveness are innovation, efficiency, quality, and employee satisfaction.

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List the advantages and disadvantages of working in teams.

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Advantages: In a team situation it is po...

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Advocates of the self-managed team believe that autonomy through shared control over critical task-related decisions allow the team to perform better than conventional teams.

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Being a member of a team rarely makes it possible to satisfy more needs than if one worked alone.

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Which of the following is an advantage of teamwork?


A) being a member of a team makes it possible to satisfy more needs than if one worked alone.
B) major errors are likely to be avoided.
C) a work environment is created that encourages people to become self-motivated, empowered, and satisfied with their jobs.
D) all of the answers are correct

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The team member role in a SMT is ____.


A) interchangeable
B) fixed
C) specialized
D) flexible

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