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This is an important feature of the economics of tour wholesaling.


A) Fixed costs are greater than variable.
B) Low returns on equity are likely.
C) Cash flow is not important.
D) It has relatively low barriers to entry.
E) The average return on sales is high.

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The acquisition of a travel agency chain by a hotel company would be an example of:


A) travel trade marketing.
B) exclusive distribution.
C) vertical integration.
D) horizontal integration.
E) intensive distribution.

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This is not a typical example of tour wholesalers:


A) American Express company
B) Sabre
C) Thomas Cook
D) both A and B

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MATCHING. Choose the item in column 2 that best matches each item in column 1. Match the term with the correct description. -Computerized reservation systems (CRS)


A) Travelers go online and within minutes have several quotes and often access to better deals than if they go through a travel agent
B) The travel intermediaries that package tours for a country or an area, and then sell them to retail travel agents wherever possible
C) A consultant and sales intermediary for airlines, hotels, railroads, car rental companies, and cruise ships who receives commissions from the carriers and other suppliers
D) Companies that arrange every aspect of a travel package and bring together all the elements of a trip for travelers
E) The leading organization for meeting and event professionals
F) Tours with a trained escort that travel with the group
G) The professional association for meeting planners
H) Global distribution system (GDS)
I) Fares offered between selected cities that requires tickets purchased 60 days in advance and a stay of at least 22 but no longer than 45 days
J) A set of strategies that enable
capacity-constrained service industries to realize optimum revenue from operations

Correct Answer

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These are the most influential trends in the travel agency industry except:


A) the creativity and new ways of doing business invented by travel agents as response to the cut in commissions from airlines, hotels, and other providers.
B) the increasing amount of online travel services.
C) the promising growth of travel agents over the recent years.
D) mergers and acquisitions.

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The automated back-office systems facilitate many small- and medium-sized travel agencies in the following manners except:


A) conduct low-fare searches in the GDS.
B) hire more staff.
C) automate the fulfillment of e-tickets and e-mail the itineraries to the travelers.
D) introduce quality controls.

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MATCHING. Choose the item in column 2 that best matches each item in column 1. Match the term with the correct description. -Yield management


A) Travelers go online and within minutes have several quotes and often access to better deals than if they go through a travel agent
B) The travel intermediaries that package tours for a country or an area, and then sell them to retail travel agents wherever possible
C) A consultant and sales intermediary for airlines, hotels, railroads, car rental companies, and cruise ships who receives commissions from the carriers and other suppliers
D) Companies that arrange every aspect of a travel package and bring together all the elements of a trip for travelers
E) The leading organization for meeting and event professionals
F) Tours with a trained escort that travel with the group
G) The professional association for meeting planners
H) Global distribution system (GDS)
I) Fares offered between selected cities that requires tickets purchased 60 days in advance and a stay of at least 22 but no longer than 45 days
J) A set of strategies that enable
capacity-constrained service industries to realize optimum revenue from operations

Correct Answer

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This is a key feature of the tourism distribution system.


A) There are more retail travel agencies than suppliers.
B) There is no direct distribution in tourism.
C) The wholesaling and retailing functions are done by the same companies.
D) Cruise lines are carriers and not suppliers.
E) There is no physical distribution.

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E

These were formed to help large corporations to make sure corporate policies are followed and the lowest possible fares are obtained.


A) travel management departments
B) travel consolidators
C) tour wholesalers
D) incentive travel planning companies
E) retail travel agencies

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A

MATCHING. Choose the item in column 2 that best matches each item in column 1. Match the term with the correct description. -Tour wholesalers


A) Travelers go online and within minutes have several quotes and often access to better deals than if they go through a travel agent
B) The travel intermediaries that package tours for a country or an area, and then sell them to retail travel agents wherever possible
C) A consultant and sales intermediary for airlines, hotels, railroads, car rental companies, and cruise ships who receives commissions from the carriers and other suppliers
D) Companies that arrange every aspect of a travel package and bring together all the elements of a trip for travelers
E) The leading organization for meeting and event professionals
F) Tours with a trained escort that travel with the group
G) The professional association for meeting planners
H) Global distribution system (GDS)
I) Fares offered between selected cities that requires tickets purchased 60 days in advance and a stay of at least 22 but no longer than 45 days
J) A set of strategies that enable
capacity-constrained service industries to realize optimum revenue from operations

Correct Answer

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MATCHING. Choose the item in column 2 that best matches each item in column 1. Match the term with the correct description. -Tour operators


A) Travelers go online and within minutes have several quotes and often access to better deals than if they go through a travel agent
B) The travel intermediaries that package tours for a country or an area, and then sell them to retail travel agents wherever possible
C) A consultant and sales intermediary for airlines, hotels, railroads, car rental companies, and cruise ships who receives commissions from the carriers and other suppliers
D) Companies that arrange every aspect of a travel package and bring together all the elements of a trip for travelers
E) The leading organization for meeting and event professionals
F) Tours with a trained escort that travel with the group
G) The professional association for meeting planners
H) Global distribution system (GDS)
I) Fares offered between selected cities that requires tickets purchased 60 days in advance and a stay of at least 22 but no longer than 45 days
J) A set of strategies that enable
capacity-constrained service industries to realize optimum revenue from operations

Correct Answer

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Online travel services such as Travelocity provide consumers the following benefits except:


A) access to airlines, hotels, car rental companies, cruise lines, and vacation offerings
B) last-minute travel packages
C) pricing information
D) personal consulting and expertise in themed tours

Correct Answer

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To avoid paying commissions to travel agents and online booking services, hotels are now trying to:


A) drive potential guests directly to their websites.
B) contract with CVB and Chamber and Commerce.
C) sell their inventories to tour wholesalers.
D) adopt vertical integration and purchase travel agents.

Correct Answer

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Tour operators offer the following main types of tours except:


A) hosted tours.
B) business trips.
C) independent tours.
D) package tours.
E) escorted tours.

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B

The following reflects some of the complexities that affect airline fares except:


A) the size of family.
B) advance purchase excursion fairs.
C) economy.
D) excursion rates.
E) youth fares.

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In reaching agreement with Yahoo! to handle Yahoo consumer booking, the global distribution systems Sabre and its subsidiary Travelocity are practicing:


A) vertical integration.
B) strategic outsourcing.
C) strategic alliance.
D) horizontal integration.

Correct Answer

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When suppliers and carriers employ indirect distribution, this means that they use:


A) horizontal integration.
B) advertising and promotion.
C) travel trade intermediaries.
D) selective distribution.
E) sales representatives.

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MATCHING. Choose the item in column 2 that best matches each item in column 1. Match the term with the correct description. -Advance purchase excursion fares (APEX)


A) Travelers go online and within minutes have several quotes and often access to better deals than if they go through a travel agent
B) The travel intermediaries that package tours for a country or an area, and then sell them to retail travel agents wherever possible
C) A consultant and sales intermediary for airlines, hotels, railroads, car rental companies, and cruise ships who receives commissions from the carriers and other suppliers
D) Companies that arrange every aspect of a travel package and bring together all the elements of a trip for travelers
E) The leading organization for meeting and event professionals
F) Tours with a trained escort that travel with the group
G) The professional association for meeting planners
H) Global distribution system (GDS)
I) Fares offered between selected cities that requires tickets purchased 60 days in advance and a stay of at least 22 but no longer than 45 days
J) A set of strategies that enable
capacity-constrained service industries to realize optimum revenue from operations

Correct Answer

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Which of the following is not a typical function of tour wholesalers?


A) tour administration
B) tour evaluation
C) tour marketing
D) tour hosting
E) tour planning and preparation

Correct Answer

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This is not one of the largest travel agencies today.


A) Hotwire
B) Navigant International
C) American Express
D) Carlson Wagonlit

Correct Answer

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