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What is a network that connects computers at different sites via telecommunications media?


A) a local area network
B) a Web-based network
C) a long-distance communications system
D) a wide area network

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A good technology plan provides employees with the tools they need to perform their jobs at the highest levels of efficiency.What is the first step in developing a good technology plan?


A) a situational analysis
B) brainstorming
C) a general needs assessment
D) the establishment of rules and regulations

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Knowledge management is much easier than information management.

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Cerner Corporation has created a system that helps emergency room physicians make decisions about what kind of treatment to give their patients.The system contains the medical records of more than 400,000 people who received treatment at more than 200 different emergency rooms.By comparing inputted information about a patient with information stored in the system,doctors can get a diagnosis and suggestions as to possible treatments.Which of the following best describes this system?


A) a transaction processing system
B) an information reporting system
C) a decision support system
D) an expert system

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Which of the following statements best describes knowledge management?


A) Knowledge management is the same as information management.
B) While companies have the ability to manage knowledge, most cannot manage information.
C) Knowledge management involves collecting, processing, and condensing information.
D) Knowledge management is more difficult to accomplish than information management.

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Which of the following best describes a local area network?


A) a group of computers linked together to share common data
B) a network that links multiple computers on different sites
C) a network that links multiple computers on one site
D) a cost-effective alternative to a mainframe system

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Which of the following is an information system that uses information technology tools to improve communications throughout an organization?


A) an information reporting system
B) a data channel
C) an expert system
D) an office automation system

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One of the important decisions managers have to make is whether to buy and commit to upgrading their computer equipment every couple of years.What is one way to avoiding having to buy costly upgrades that can quickly become obsolete?


A) a software infrastructure
B) application service providers
C) Web sharing
D) an Internet warehouse

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A computer program that copies itself into other software and can spread to other computer systems is called a software infestation.

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What are office automation decisions specifically designed to do?


A) maintain organizational culture
B) replace costly experts
C) improve organizational communications
D) analyze databases

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Which of the following is a management support system that is customized for an individual executive and provides specific information for strategic decision making?


A) an expert system
B) an information automated system
C) a decision support system
D) an executive information system

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What is knowledge management?

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Knowledge management is the pr...

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Which of the following are internal corporate-wide area networks that use Internet technology to link employees in many different locations and with many different types of computers?


A) functional networks
B) specialized networks
C) intranets
D) extranets

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Many companies have hired a chief information officer (CIO)to be responsible for managing all information resources.

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By limiting the number of times a person can use a type of software before registering as the authorized owner of that software,what types of issues are software companies addressing?


A) software piracy
B) software shrinkage
C) technological turnover
D) unfair access

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Australia's Health Insurance Commission processes 300 million health claims and makes annual payments of $8 billion of payments to clients.The company would store all of its more than three gigabytes of information in which of the following systems to support management decision making?


A) a data station
B) an information centre
C) a data warehouse
D) a data mine

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An enterprise portal is an internal website that provides proprietary corporate information to a defined user group.

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Enterprise portals can take one of three forms.Which of the following lists those three forms?


A) business-to-business, consumer-to-consumer, and consumer-to-business
B) B2B, B2E, and B2C
C) virtual, wired, and wireless
D) C2C, B2E, and C2B

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What kind of software system would be used for answering "what if" questions?

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a decision...

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What is a system that collects and stores the company's key data and produces the information needed by managers for analysis,control,and decision making?


A) batch operations
B) an office automation system
C) a management support system
D) a process control unit

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