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Exam 11: Information Systems Sourcing

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Question 21

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More highly developed countries tend to offer higher levels of skills at lower costs.

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Question 22

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iCloud is an example of:

A) Offshoring
B) Insourcing
C) Farshoring
D) Cloud computing
E) Backsourcing

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Question 23

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To manage control yet realize the financial benefits that come with outsourcing, firms have created ____________subsidiaries to operate on their behalf and provide services.

____________was the first country to make IT outsourcing a total industry.

The initial reason organizations outsourced IT was:

Outsourcing of IT services began in 1949 with Eastman Kodak.

Cloud computing is a form of outsourcing in which IT services are provisioned over the __________.

Which of the following makes countries attractive for offshoring?

From the perspective of outsourcing clients, one of the best things about outsourcing are the 10-year long-term agreements.

Only large, multinational organizations pursue outsourcing arrangements.

In which of the following cloud types is each cloud managed centrally and none of the clouds are integrated?

Organizations choose to outsource IT activities for all of the following reasons EXCEPT:

Ensuring a cultural fit with an outsourcing provider is especially important when an organization is considering which one of the following?

Using outsourcing providers frees up a business's employees so that they can devote their energies to core competencies for the business.

Match the various cloud computing forms with their definition. $\begin{array} { | l | l | } \hline \text { Private cloud } & \begin{array} { l } \text { Data is managed within the comparyy's existing } \\\text { infrastructure }\end{array} \\\hline \text { Corrmunity cloud } & \begin{array} { l } \text { Data is marnaged for several companies who } \\\text { share a specific concem }\end{array} \\\hline \text { Public cloud } & \text { Data is managed by the cloud provider } \\\hline\end{array}$

Match the scenario with its sourcing option. $\begin{array}{|l|l|}\hline \text { Insourcing } & \begin{array}{l}\text { Bank One develops and deploys IS services } \\\text { using internal groups. }\end{array} \\\hline \text { Cloud Computing } & \begin{array}{l}\text { Rather than build data centers, Sysco } \\\text { "rents" an IS infrastructure and accesses it } \\\text { via the Internet. }\end{array} \\\hline \text { Onshoring } & \begin{array}{l}\text { A US pharmaceutical firm has established } \\\text { an IT support center in a rural part of } \\\text { Pennsylvania. }\end{array} \\\hline \text { Offshoring } & \begin{array}{l}\text { DHL entrusts 90\% of its IT development } \\\text { and maintenance projects to a large Indian- } \\\text { based company, InfoSys. }\end{array} \\\hline \text { Nearshoring } & \begin{array}{l}\text { Outsourcing giant Tata Consulting } \\\text { provides British customers IS services from } \\\text { Budapest, Hungary. }\end{array} \\\hline \text { Captive Center } & \begin{array}{l}\text { A German-based firm has developed a } \\\text { large subsidiary in India that handles all of } \\\text { its mobile application development tasks. }\end{array} \\\hline\end{array}$

If a company decides to make and develop IS, they are using which type of sourcing?

The purchase of a good or service that was previously provided internally, or that could be provided internally, is called:

Outsourcing an IT infrastructure will always save an organization money.

The reasons given for backsourcing are similar to the reasons given for outsourcing in the first place.