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The migration trend towards micropolitan and suburban areas has caused a shift in where people work. This has resulted in a rapid increase in the number of people who .


A) leave the workforce
B) purchase second residences
C) work part-time
D) commute
E) telecommute

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Which of the following would be placed in the 'Publics' category in the microenvironment?


A) newly formed companies that become competitors in the industry
B) a retailer that agrees to sell the products manufactured by a firm
C) banks, investments analysts and stockholders influencing the company's ability to obtain funds
D) an advertising firm that develops a marketing campaign for a client
E) FedEx and UPS delivering packages for Amazon

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Cause-related marketing techniques are typically unprofitable for businesses, which is why it is a rarely used form of corporate giving.

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Which generational group is characterized as the most educated and the least materialistic?


A) Generation X
B) Millennial
C) Lost Generation
D) baby boomer
E) Generation Z

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Technology is a way of life for , the largest generational group.


A) Generation Z
B) Millennials
C) Generation X
D) Lost Generation
E) baby boomers

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In the context of income distribution, the middle class in the United States has grown in size over the past several decades.

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Consumers have now adopted a back-to-basics sensibility in their lifestyles and spending patterns.

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P&G "Tide Loads of Hope" program provides mobile laundromats and loads of clean laundry to families in disaster-stricken areas. This is an example of marketing.


A) social
B) charitable
C) ethical
D) environmental
E) cause-related

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Volunteers belong to a company's publics.


A) local
B) media
C) citizen-action
D) internal
E) general

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How do the different types of publics influence a company's marketing environment?

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A public is any group that has an actual...

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Reseller markets consist of .


A) firms that buy goods and services to assemble overseas
B) firms that buy goods and services to sell at a profit
C) firms that buy goods and services for further processing
D) government agencies that buy goods and services to produce public services
E) individuals who buy goods and services for personal consumption

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Walmart's microenvironment includes suppliers.

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Firms that develop strategies to change the environment are considered proactive.

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Which of the following has resulted from the increased educational levels of the Canadian population?


A) higher number of manufacturing jobs
B) lower mobility of the Canadian population
C) lower number of women in the workforce
D) greater number of women in the workforce
E) lower acceptance of technological changes

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A public is any group that has an actual or potential interest in or impact on an organization's ability to achieve its objectives.

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Which of the following is most likely true about companies that take a proactive stance toward the marketing environment?


A) They view the marketing environment as an uncontrollable element.
B) They design strategies according to environmental forces in the market.
C) They passively accept the marketing environment in its current state.
D) They believe that marketing strategies are bound by the current environment.
E) They develop strategies to change the marketing environment.

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Which of the following is an example of a local public?


A) a company director who is working to improve the organization's public image
B) a supplier responsible for sourcing most of the raw materials used in production
C) a bank that helps a company acquire loans
D) a federal regulatory agency that monitors business practices
E) a community organization that addresses welfare issues in its neighbourhood

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A consumer advocacy group challenges a firm's decision to build a new warehouse in a small community. The advocacy group is an example of a _ public.


A) citizen-action
B) local
C) media
D) government
E) financial

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Draw a comparison between the reactive and proactive approaches a company can take toward a changing marketing environment.

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Many companies view the marketing enviro...

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In adjusting to the economy, companies may be tempted to increase their marketing budgets.

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