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In a preliminary investigation report, the _____ section contains a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.​


A) introduction
B) recommendations
C) expected benefits
D) time and costs estimates

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_____ are the benefits that can be measured in dollars.


A) Tangible benefits
B) Intangible benefits
C) Ethical benefits
D) Agile benefits

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Strategic planning starts with a _____ that reflects a firm's vision, purpose, and values.


A) relationship diagram
B) feasibility study
C) performance assessment
D) mission statement

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Of the measures of feasibility, questions such as "Does management support the project?" and "Will the new system require training for users?" would help predict a system's _____.​


A) schedule feasibility
B) technical feasibility
C) economic feasibility
D) operational feasibility

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_____ means that a proposed system will be used effectively after it has been developed.


A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

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Case 2-1 ​Lara, managing director of an information technology firm, has received a big project from one of their highly valuable clients. However, the project received is different from the usual projects they handle. ​ -Lara is involved in many other projects so she appoints a project manager for this project to ensure that the project is completed on time. This is an example of _____.​


A) operational feasibility
B) economic feasibility
C) technical feasibility
D) schedule feasibility

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Feasibility analysis is an ongoing task that must be performed throughout the systems development process.​

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A SWOT (Strength, Weakness, Opportunities, and Threats) analysis contributes to the strategic planning process by examining a firm's _____ resources.​


A) technical
B) human
C) financial
D) logistical

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To avoid the problem of _____, a project's scope should be defined as clearly as possible.​


A) project dilation
B) project expansion
C) project creep
D) project drift

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Projects where management has no choice in implementing them are called _____ projects.


A) discretionary
B) nondiscretionary
C) appended
D) concatenated

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Which of the following is an example of an intangible benefit?​


A) A user-friendly system that improves employee job satisfaction
B) A new scheduling system that reduces overtime
C) An online package tracking system that improves service and decreases the need for clerical staff
D) A sophisticated inventory control system that cuts excess inventory

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Hardware-based security controls include _____.


A) password fields
B) online forms
C) system patterns
D) biometric devices

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Of the measures of feasibility, _____ assesses tangible and intangible benefits to a company in addition to costs.​


A) schedule feasibility
B) technical feasibility
C) economic feasibility
D) operational feasibility

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Matching Identify the letters of the choices that best match the sentences or definitions.​ -With this application, a supplier can use radio frequency identification (RFID) tags on each crate, case, or shipping unit to create a digital shipping list.


A) ​Schedule feasibility
B) ​Electronic product code
C) ​Customer relationship management components
D) ​Systems development
E) ​Electronic proof of delivery
F) ​Systems request
G) ​Just-in-time
H) ​Preliminary investigation
I) Organization chart
J) Case for action

Correct Answer

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Matching Identify the letters of the choices that best match the sentences or definitions.​ -It is a technology that is expected to overshadow bar code technology in the future.


A) ​Schedule feasibility
B) ​Electronic product code
C) ​Customer relationship management components
D) ​Systems development
E) ​Electronic proof of delivery
F) ​Systems request
G) ​Just-in-time
H) ​Preliminary investigation
I) Organization chart
J) Case for action

Correct Answer

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In a preliminary investigation report, the _____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility.​


A) appendix
B) introduction
C) recommendations
D) findings

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In a preliminary investigation report, the findings section includes a summary of a project request and a specific recommendation.

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_____ includes ongoing support and maintenance costs, as well as acquisition costs.​


A) CRC (Customer relationship costs)
B) TCO (Total cost of ownership)
C) JIT (Just-in-time costs)
D) RCT (Real cost of time)

Correct Answer

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A _____ must be achieved to fulfill a company's mission.


A) key performance factor
B) core competency
C) critical success factor
D) vision competency

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The objective of _____ is to gather data about project usability, costs, benefits, and schedules.​


A) mediation
B) fact-finding
C) project execution
D) project maintenance

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