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You work for a company that is marketing a new line of bathing suits. These bathing suits have a unique style that differs from other bathing suits, and you want to spread awareness among consumers and spark their interest. The bathing suit will be sold in stores nationwide. Probably the best promotion mix elements to use in your integrated marketing communications strategy are


A) personal selling and sales promotion.
B) advertising and personal selling.
C) advertising and sales promotion.
D) public relations and sales promotion.
E) personal selling and public relations.

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Explain what product placement is and discuss its growing popularity within entertainment media.

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A growing technique for reaching consume...

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A marketer's use of _____________ tends to be irregular.


A) advertising.
B) sales promotion.
C) public relations.
D) personal selling.
E) marketing.

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Virtual realities are still relatively new, but more people are gaining a familiarity with this technology. Competitors are beginning to emerge. Oculus Rift decides it is time to start releasing promotion that markets the advantages of its virtual reality headset compared to competitors. Oculus Rift is attempting to build


A) pioneer demand.
B) selective demand.
C) competitive demand.
D) comparative demand.
E) introductory demand.

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A communications channel is the vehicle used to transmit the coded message from the source to the receiver.

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Mister Sub offers customers a card that allows them to have a free sub for every seven that have been purchased and provides various discounts throughout the year. The primary promotional objective of programs such as this is


A) encouraging product trial.
B) retaining existing customers.
C) stimulating demand.
D) combating competitive promotional offers.
E) reducing sales fluctuations.

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Personal selling makes possible immediate feedback from consumers.

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You are the marketing manager for a company that makes and markets designer sunglasses. Recently, your boss suggested to you that the company should try to get its sunglasses worn by more actors and actresses in movies. He asked you to look into what it would take to make that happen. Which of the following promotion activities is your boss referring to with this idea?


A) Advertising
B) Personal selling
C) Public relations
D) Product sponsorship
E) Product placement

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Compared to advertising, what are the major advantages and limitations of personal selling?

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Personal selling has both advantages and...

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Companies tend to view promotion from many vantage points. Which of the following alternatives is most accurate?


A) Promotion costs cause product costs to be higher.
B) Promotion activities make up the bulk of marketing.
C) The role of promotion is to stimulate product demand.
D) Promotion should be directed toward numerous audiences.
E) Most promotional efforts are performed through advertising.

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John owns a small mechanics shop. He decides to invest in some local advertising. In one newspaper advertisement, he talks about how affordable his shop is compared to competitors. He also takes out a radio ad stressing that his shop's prices are much lower than competitors. However, when a new customer comes in to have some body work done on her car, she is shocked to see that the final bill is much higher than what it would have cost at her previous mechanic's. When she complains to John, he informs her that his shop provides the highest in quality services, which sometimes entails higher costs. John does not appear to have an effective


A) marketing information system.
B) integrated marketing communications strategy.
C) system of advertising.
D) channel of communication.
E) marketing plan.

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One of the biggest problems associated with ____ as an element of promotion is the high absolute dollar outlay often required.


A) personal selling
B) advertising
C) public relations
D) sales promotion
E) packaging

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____ is a broad set of communication efforts used to create and maintain favorable relationships between a company and its stakeholders.


A) Stakeholder management
B) Personal selling
C) Integrated marketing communications
D) Sales promotion
E) Public relations

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Certain types of promotion facilitate price competition.

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Promotional efforts designed to reduce the risk to consumers for using a product for the first time seek to


A) stimulate demand.
B) encourage product trial.
C) create awareness.
D) combat competitive promotional efforts.
E) retain loyal customers.

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Scenario 16.2 Use the following to answer the questions. The manufacturers of Whizz, a new laundry detergent, are developing their promotional plan for the first year. They know they want to use an integrated communications strategy and are considering the use of advertising through TV and magazines, coupons, public relations, sales promotion, and viral marketing. They are not sure when to use each of these methods, however, and have asked for your advice. Refer to Scenario 16.2. If the manufacturers of Whizz were to partner with Whirlpool to place a bottle of Whizz in each new washer that is purchased during the first year, this would be an example of


A) advertising.
B) sales promotion.
C) viral marketing.
D) packaging.
E) publicity-based public relations.

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Scenario 16.2 Use the following to answer the questions. The manufacturers of Whizz, a new laundry detergent, are developing their promotional plan for the first year. They know they want to use an integrated communications strategy and are considering the use of advertising through TV and magazines, coupons, public relations, sales promotion, and viral marketing. They are not sure when to use each of these methods, however, and have asked for your advice. Refer to Scenario 16.2. Since Whizz is a new product, which of the following promotional methods would you least recommend?


A) Magazine ads
B) Viral marketing
C) Television commercials
D) A price-reduction sales promotion
E) Public relations

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The process of putting one's thoughts (meaning) into signs (symbols) is called


A) decoding.
B) noise.
C) interference.
D) transmission.
E) the coding process.

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In what ways can promotion be used to reduce sales fluctuations?

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Demand for many products varies from one...

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Reba Vincent is employed as a consultant for Mary Kay Cosmetics. This illustrates


A) personal selling.
B) retailing.
C) public relations.
D) advertising.
E) sales promotion.

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