A) It should always be either right before lunch or right before leaving for the day.
B) It can be used for short appointments, such as a denture adjustment, if not used for an emergency.
C) It should be at least three units of time.
D) It should be reserved to work someone in for a routine appointment, such as a cleaning.
Correct Answer
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Correct Answer
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A) Numeric filing with color-coding, because it is the simplest and most efficient system for most practices
B) Using approximately one file guide for every 50 to 100 folders
C) Leaving at least 12 inches on each shelf or in each drawer for working space within each file
D) Placing an outguide to mark a folder's place when it is removed from the file
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Correct Answer
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A) Call list
B) Daily schedule
C) Ledger
D) Outguide
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Correct Answer
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A) Buffer period
B) Matrix
C) Emergency block
D) Bracket time
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Correct Answer
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A) Sorting
B) Storage and retrieval
C) Filing
D) Charting
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Correct Answer
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A) Only a patient of record that may be in pain and needs to be seen immediately.
B) The patient should come at the first available appointment.
C) The patient should be seen in the office at all costs so the dentist will not be charged with abandonment.
D) The patient should be referred to another dentist if they are not a patient of record.
Correct Answer
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Correct Answer
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A) Dental practices must strictly adhere to privacy procedures as set forth by HIPAA.
B) The dentist must follow a specific format when putting HIPAA policies into practice.
C) New staff members must be trained as soon as possible in HIPAA regulations.
D) Document of training must be included in the procedure manual.
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Correct Answer
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A) Emergency numbers
B) Frequently called numbers
C) Scheduling patients on short notice
D) Confirming patient appointments
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Correct Answer
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A) 4, 3, 2, 1
B) 3, 2, 1, 4
C) 2, 1, 3, 4
D) 3, 4, 1, 2
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Correct Answer
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A) After their nap
B) Right after lunch
C) Late in the day
D) In the morning
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Correct Answer
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A) Advance recall system
B) Telephone recall system
C) Written recall notification
D) All of the above
Correct Answer
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Correct Answer
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