Question 1

Through active listening,we express understanding of the speaker's feelings.

Accepted Answer

A) True 
 B)False

Question 2

Researchers disagree concerning the significance and extent of gender differences in listening.

Accepted Answer

A) True 
 B)False

Question 3

In adjusting your empathic and objective listening focus,all of the following are recommendations EXCEPT:

Accepted Answer

A)  Punctuate from the speaker's point of view.
B)   Engage in equal,two-way communication.
C)   Seek to understand the speaker's thoughts only.
D)  Avoid "offensive" listening.

Question 4

Understanding means grasping both the thoughts that are expressed and the emotional tone that accompanies them.

Accepted Answer

A) True 
 B)False  True

Question 5

The understanding stage in the listening process involves

Accepted Answer

A)  decoding a message exactly the same way as it was encoded by the speaker.
B)   grasping both the thoughts that were expressed and the emotional tone that accompanies them.
C)   anticipating what the speaker will say next.
D)  tuning out the emotional element of the message and focusing only on the content of what is being said.

Question 6

Lately Evan has been voicing his belief to Elise that all of his teachers,his parents,and most of his Friends are "out to get him." In this situation,it's best if Elise engages in __________ listening.

Accepted Answer

A)  objective
B)   empathic
C)   inactive
D)  critical

Question 7

One way to ensure effectiveness in the understanding stage of the listening process is to paraphrase the speaker's ideas.

Accepted Answer

A) True 
 B)False

Question 8

Shabria tends to listen to bits and pieces of information that will enable her to attack the speaker when It is her turn to talk.Shabria engages in what types of listening?

Accepted Answer

A)  offensive
B)   defensive
C)   critical
D)  surface

Question 9

Match between columns
                        Premises: listening to the literal meaning of what you hear
attempting to feel what another person feels
listening with a view toward making some kind of evaluation
listening for understanding
detaching yourself from the interests of the other person when you listen
listening to the deeper or hidden meaning of what you hear

Accepted Answer

The Answer of empathic feeling listening and surface listening and is...

Question 10

Politeness in communication is the exclusive function of the speaker.

Accepted Answer

A) True 
 B)False

Question 11

Kimberly asks Doreen,"Do I look fat in this outfit?" An appropriate response from Doreen would be to engage in __________ listening.

Accepted Answer

A)  depth
B)   inactive
C)   objective
D)  surface

Question 12

At the evaluation stage of the listening process,one should

Accepted Answer

A)  evaluate the speaker's point of view immediately.
B)   assume the speaker is not a person of goodwill.
C)   avoid giving the speaker the benefit of any doubt.
D)  identify any biases,self-interests,or prejudices that the speaker may have.

Question 13

To get the most out of a lecture on the principles of communication,you should engage in__________ listening.

Accepted Answer

A)  empathic
B)   nonjudgmental
C)   depth-level
D)  subjective

Question 14

Listening with empathy involves all of the following except

Accepted Answer

A)  expressing an understanding of what the person means.
B)   expressing your ability to feel what the other person is feeling.
C)   trying to see the world as the speaker sees it.
D)  striving to be objective

Question 15

The text defines display rules as

Accepted Answer

A)  cultural rules that govern which nonverbal behaviors are appropriate and which are inappropriate in a public setting.
B)   culture rules that govern when to offer feedback and when not to offer feedback.
C)   social rules that emerge as people listen actively to others.
D)  social rules that govern how people should express empathy in private settings. A

Question 16

When you dismiss someone's argument as invalid based solely on their affectional orientation,it is an example of a __________ or __________.

Accepted Answer

The answer of When you dismiss someone's argument as invalid...

Question 17

Generally,effective listeners are effective managers.

Accepted Answer

A) True 
 B)False

Question 18

Succeeding at active listening may be accomplished by using three simple techniques: 1)__________ the speaker's meaning,2)expressing __________ of the speaker's feelings,and 3)__________.

Accepted Answer

paraphrasi...

Question 19

Which of the following is true about the relationship between culture and listening?

Accepted Answer

A)  Standards for appropriate feedback are basically the same across cultures.
B)   Listening in any culture requires attention to both verbal and nonverbal cues.
C)   Nonverbal cues tend to have the same meaning across cultures.
D)  Speakers from different cultures tend to have the same display rules.

Question 20

Hearing and listening are essentially the same process.

Accepted Answer

A) True 
 B)False  False

Exam 3: Listening In Human Communication

Through active listening,we express understanding of the speaker's feelings.

Correct Answer
verified

Researchers disagree concerning the significance and extent of gender differences in listening.

Correct Answer
verified

In adjusting your empathic and objective listening focus,all of the following are recommendations EXCEPT:

Correct Answer
verified

Understanding means grasping both the thoughts that are expressed and the emotional tone that accompanies them.

Correct Answer
verified
True

The understanding stage in the listening process involves

Correct Answer
verified

Lately Evan has been voicing his belief to Elise that all of his teachers,his parents,and most of his Friends are "out to get him." In this situation,it's best if Elise engages in __________ listening.

Correct Answer
verified

One way to ensure effectiveness in the understanding stage of the listening process is to paraphrase the speaker's ideas.

Correct Answer
verified

Shabria tends to listen to bits and pieces of information that will enable her to attack the speaker when It is her turn to talk.Shabria engages in what types of listening?

Correct Answer
verified

Match the term with the statement, which that best represents the definition of the term.

Politeness in communication is the exclusive function of the speaker.

Correct Answer
verified

Kimberly asks Doreen,"Do I look fat in this outfit?" An appropriate response from Doreen would be to engage in __________ listening.

Correct Answer
verified

At the evaluation stage of the listening process,one should

Correct Answer
verified

To get the most out of a lecture on the principles of communication,you should engage in__________ listening.

Correct Answer
verified

Listening with empathy involves all of the following except

Correct Answer
verified

The text defines display rules as

Correct Answer
verified
A

When you dismiss someone's argument as invalid based solely on their affectional orientation,it is an example of a or .

Correct Answer
verified

Generally,effective listeners are effective managers.

Correct Answer
verified

Succeeding at active listening may be accomplished by using three simple techniques: 1) the speaker's meaning,2)expressing of the speaker's feelings,and 3)__.

Correct Answer
verified
paraphrasi...
View Answer

Which of the following is true about the relationship between culture and listening?

Correct Answer
verified

Hearing and listening are essentially the same process.

Correct Answer
verified
False

Exam 3: Listening In Human Communication

Through active listening,we express understanding of the speaker's feelings.

Correct AnswerverifiedShow Answer

Researchers disagree concerning the significance and extent of gender differences in listening.

Correct AnswerverifiedShow Answer

In adjusting your empathic and objective listening focus,all of the following are recommendations EXCEPT:

Correct AnswerverifiedShow Answer

Understanding means grasping both the thoughts that are expressed and the emotional tone that accompanies them.

Correct AnswerverifiedTrue

The understanding stage in the listening process involves

Correct AnswerverifiedShow Answer

Lately Evan has been voicing his belief to Elise that all of his teachers,his parents,and most of his Friends are "out to get him." In this situation,it's best if Elise engages in __________ listening.

Correct AnswerverifiedShow Answer

One way to ensure effectiveness in the understanding stage of the listening process is to paraphrase the speaker's ideas.

Correct AnswerverifiedShow Answer

Shabria tends to listen to bits and pieces of information that will enable her to attack the speaker when It is her turn to talk.Shabria engages in what types of listening?

Correct AnswerverifiedShow Answer

Match the term with the statement, which that best represents the definition of the term.

Politeness in communication is the exclusive function of the speaker.

Correct AnswerverifiedShow Answer

Kimberly asks Doreen,"Do I look fat in this outfit?" An appropriate response from Doreen would be to engage in __________ listening.

Correct AnswerverifiedShow Answer

At the evaluation stage of the listening process,one should

Correct AnswerverifiedShow Answer

To get the most out of a lecture on the principles of communication,you should engage in__________ listening.

Correct AnswerverifiedShow Answer

Listening with empathy involves all of the following except

Correct AnswerverifiedShow Answer

The text defines display rules as

Correct AnswerverifiedA

When you dismiss someone's argument as invalid based solely on their affectional orientation,it is an example of a __________ or __________.

Correct AnswerverifiedShow Answer

Generally,effective listeners are effective managers.

Correct AnswerverifiedShow Answer

Succeeding at active listening may be accomplished by using three simple techniques: 1)__________ the speaker's meaning,2)expressing __________ of the speaker's feelings,and 3)__________.

Correct Answerverifiedparaphrasi...View AnswerShow Answer

Which of the following is true about the relationship between culture and listening?

Correct AnswerverifiedShow Answer

Hearing and listening are essentially the same process.

Correct AnswerverifiedFalse

Correct Answer
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Correct Answer
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True

Correct Answer
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Correct Answer
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Correct Answer
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A

When you dismiss someone's argument as invalid based solely on their affectional orientation,it is an example of a or .

Correct Answer
verified

Correct Answer
verified

Succeeding at active listening may be accomplished by using three simple techniques: 1) the speaker's meaning,2)expressing of the speaker's feelings,and 3)__.

Correct Answer
verified
paraphrasi...
View Answer

Correct Answer
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Correct Answer
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False