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Which of the following is NOT considered an organizational strength?


A) strong market position
B) dedicated work force
C) changing consumer tastes
D) technical expertise

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Which of the following statements about conceptual skills is most correct?


A) Conceptual skills are most important to first-line managers.
B) Conceptual skills are most important to middle managers.
C) Conceptual skills are most important to top managers.
D) Conceptual skills are equally important at all levels of management.

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On its website,Microsoft states,"At Microsoft,our mission and values are to help people and businesses throughout the world realize their full potential." This is an example of a ________.


A) mission statement
B) corporate culture
C) value judgment
D) stereotype

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The management function of ________ involves setting goals,developing a strategy to reach each goal,and designing plans to implement each strategy.


A) organizing
B) developing
C) planning
D) controlling

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Which of the following managers depend most on conceptual skills?


A) first-line managers
B) top managers
C) middle managers
D) marketing managers

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________ focuses on external factors,whereas ________ focuses on internal factors.


A) Organizational analysis; environmental analysis
B) Governmental analysis; environmental analysis
C) Environmental analysis; organizational analysis
D) Functional analysis; organizational analysis

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Scanning the environment for threats and opportunities is referred to as ________.


A) developing implementation tactics
B) devising strategy
C) environmental analysis
D) organizational analysis

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Which of the following would be classified as opportunities for an organization?


A) government regulations
B) new products on the market
C) new competitors
D) possible expansion of the firm

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A strategy is a broad set of organizational plans for implementing the decisions made for achieving organizational goals.

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Lynne Smith,chief financial officer for Web Industries,is working on a broad set of organizational plans for implementing the decisions made for achieving organizational goals.Lynne is developing a ________ for Web Industries.


A) mission
B) function
C) blueprint
D) strategy

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A ________ is a broad set of organizational plans for implementing the decisions made for achieving organizational goals.


A) mission
B) function
C) formula
D) strategy

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The means by which organizations and their managers measure success or failure at every level are referred to as ________.


A) tactics
B) goals
C) strategies
D) skills

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SWOT analysis allows managers and employees to assess ________.


A) organizational opportunities
B) environmental threats
C) environmental weaknesses
D) environmental strengths

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Which of the following managers are responsible for implementing the strategies,policies,and decisions made by top managers?


A) first-line managers
B) middle managers
C) supervisory managers
D) office managers

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Differentiate between strategic,tactical,and operational plans.

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Strategic plans reflect decisions about ...

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Which of the following plan and oversee the firm's accounting functions?


A) financial managers
B) information managers
C) production managers
D) human resource managers

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Identify the four leading causes of wasted time in the workplace as outlined in the text.

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The four leading causes of was...

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Crisis management involves planning for change.

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Systems by which a firm produces goods and services are called ________.


A) human resources
B) operations
C) information
D) departments

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Which of the following best describes business strategy?


A) A strategy for determining the firm's overall attitude towards growth and the way it will manage its businesses or product lines.
B) A strategy at the business-unit or product-line level that focuses on improving a firm's competitive position.
C) A strategy by which managers in specific areas decide how best to achieve corporate goals through productivity.
D) A strategy that assists first-line managers in making day to day decisions about motivating employees.

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