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What theory is based on the premise that individuals have a psychological desire to have harmony between a message object, a message sender, and receiver?


A) Drive theory
B) Expectancy theory
C) Cognitive dissonance theory
D) Weber's law theory
E) None of the above is correct.

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Balance exists in a balance theory triad if two relations are negative and one is positive.

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Cognitive need arousal is closely tied to environmental situations or factors.

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The post-purchase dissonance effect is especially likely to occur when:


A) the decision is unimportant
B) the decision involves giving up positive features of a rejected alternative
C) the alternatives are very dissimilar overall
D) the decision involves little risk
E) All of the above are correct.

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People are usually very good at interpreting their own emotions.

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Ego-defensive attitudes help consumers approach pleasure and avoid pain.

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Provide a marketing example of an imbalanced triad.According to balance theory, how could a marketer benefit from this?

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Student answers here will vary.However, ...

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