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Data alone are of limited value to a company.

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List and briefly explain the most widely used business applications of computers.

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The most widely used business applicatio...

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Which of the following statements best describes the purpose of a management information system?


A) Provide management with feedback from sales meetings
B) Assist the human resources department with research on employee benefit costs
C) Provide the accounting department with budget information
D) Provide information on internal operations and external intelligence for use in decision making

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Which of the following is a storage device?


A) Flash memory card
B) Modem
C) Monitor
D) Scanner

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Brian is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Brian likely using to create the brochure?


A) Word processing program
B) Desktop publishing program
C) Presentation graphics program
D) Spreadsheet program

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Provide examples of ethical concerns regarding technology and information systems.

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Ethical concerns include st andards and ...

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Information systems that are designed to provide support for effective decision making are called operational support systems.

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In addition to making and receiving calls and text messages,smart phones allow users to surf the Internet,receive and send e-mail,check their schedules,and open and edit documents.

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Deciding how to prevent system failures along with the ability to continue operating if computer systems fail is called ________.


A) disaster recovery planning
B) information systems management
C) advanced computer security
D) virus protection

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A virus can remain dormant for a period of time on a computer.

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A firewall scrambles data,making it difficult for unauthorized users to view the data.

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Information is the result of processed data.

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Hans works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Hans is using a(n) ________.


A) information interface
B) expert system
C) enterprise resource planning system
D) decision support system

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A(n) _____ is an information system that quickly provides relevant data to help people make decisions and choose courses of action.


A) CIO
B) VoIP
C) decision support system
D) firewall
E) application service provider
F) virtual private network
G) WiFi
H) Intranet
I) malware
J) local area network
K) data
L) grid computing
M) expert system
N) executive support system
O) spyware
P) databases
Q) cloud computing
R) botnet

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Mario downloaded some company information into a spreadsheet so that he could work on it at home.When he returned to work,he inserted his memory card into his company computer.Within minutes,all of his hard drive files were corrupted.The most likely cause was a(n) ________.


A) computer virus
B) malfunctioning computer
C) bad operating system
D) intranet failure

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_______ consist of raw facts and figures that may or may not be relevant to business decisions.


A) CIO
B) VoIP
C) decision support system
D) firewall
E) application service provider
F) virtual private network
G) WiFi
H) Intranet
I) malware
J) local area network
K) data
L) grid computing
M) expert system
N) executive support system
O) spyware
P) databases
Q) cloud computing
R) botnet

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Explain the difference between an intranet and a virtual private network.

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An intranet is a physical network that l...

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An expert system is a computer program that imitates human thinking.

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A system that allows top managers to access a firm's primary databases is called a(n) _____.


A) CIO
B) VoIP
C) decision support system
D) firewall
E) application service provider
F) virtual private network
G) WiFi
H) Intranet
I) malware
J) local area network
K) data
L) grid computing
M) expert system
N) executive support system
O) spyware
P) databases
Q) cloud computing
R) botnet

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An expert system would most likely be used to ________.


A) retrieve sales data
B) determine the status of a customer's order
C) determine the optimal layout of a plant
D) access relevant data from the company's database

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