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Henderson suspects that the other team members may slack off, so he works late to put in extra time on their proposal. Henderson is engaging in


A) social compensation.
B) social facilitation.
C) social loafing.
D) deindividuation.

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Deborah has just joined a sorority at her school. She is unsure what she should wear when she goes to eat at the sorority's dining hall. Her concern reflects Deborah's uncertainty of the


A) informal role.
B) formal role.
C) informal norm.
D) formal norm.

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In conjunctive tasks, group performance is determined by the


A) sum of the performance of each individual in the group.
B) ratio of individual performance to group performance.
C) performance of the group member with the poorest performance.
D) performance of the group member with the strongest performance.

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Ringelmann's (1913) research demonstrates that


A) people exert less effort in simple group tasks than they would if working alone.
B) the presence of other people improves performance on simple group tasks.
C) groups tend to make more extreme decisions than individuals.
D) individual performance is impaired by the distraction of an audience.

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Describe three key structural features of groups.

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Group structure is often described with ...

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According to Wageman (2009) , the key condition for team effectiveness can be observed when


A) teams should be as large as logistically possible to facilitate a wide range of ideas and input.
B) team members should be independent of each other and, where possible, work in isolation.
C) the team should have an ambiguous overall goal so that they work hard to figure out a direction.
D) a reward system should provide for excellent team performance.

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Kelly always remembers the information about family affairs, finances, and so forth. Her spouse, Kirk, always remembers the information about world history, politics, and so forth. Together, they are able to remember much more than they would alone. They have developed a ____ system.


A) transactive memory
B) group support
C) electronic brainstorming
D) social facilitation

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Collaborative computing systems that facilitate a number of group decision makers in finding solutions to unstructured problems are called


A) group support systems.
B) social dilemmas.
C) SIDE supports.
D) transactive memory systems.

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_______ is the tendency for the presence of other people to increase performance on easy tasks and impair performance on difficult tasks.


A) Social loafing
B) Social facilitation
C) Group polarization
D) Groupthink

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John, George, Paul, and Richard are air traffic controllers. They encounter a stressful, anxious situation in which two planes might soon collide. Which of the following conditions would most encourage this group to display groupthink when pondering their next step?


A) A majority decision is more acceptable than a unanimous decision.
B) There are systematic procedures in place to handle such situations.
C) None of them is considered to be a supervisor of any of the others.
D) They are a highly cohesive group.

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The fact that many assaults are committed by people in disguise-and that these disguised assaults are often the most vicious ones-illustrates the concept of


A) social loafing.
B) entrapment.
C) deindividuation.
D) distraction-conflict.

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Brainstorming is an example of a(n) ____ task because the contribution of all members is important for a final product.


A) additive
B) conjunctive
C) disjunctive
D) unitary

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Karen is in a work group that has brought high-speed Internet to low-income neighborhoods. Every single coworker she has feels the task is exciting, inspirational, and world-changing. Karen's work group has high ____ cohesion.


A) task
B) interpersonal
C) expressive
D) instrumental

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Aggarwal and O'Brien (2008) studied hundreds of college students and identified several keys to reducing social loafing. Following statements are examples of the strategies they suggest except


A) breaking down complex projects into smaller components.
B) keeping cohesive groups.
C) selecting group members low in achievement motivation.
D) using peer evaluations.

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Jean-Paul works for National Public Radio. He has been assigned to run the fund drive to keep NPR on air in various communities. Suppose that keeping NPR on air in a given community is contingent upon the percentage of people living in the community who donate money. It is likely that


A) Jean-Paul will receive maximum donations from people with a collectivist orientation than from those with an individualist orientation.
B) Jean-Paul will be likely to get a greater percentage of donations from people living in the city than from people living in smaller close-knit communities.
C) whether the people Jean-Paul speaks with are in a good mood or a bad mood will have no influence on their willingness to donate.
D) if Jean-Paul is truthful and tells people that many others have already donated, people will be less likely to donate their own money.

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Teddy wants everyone in her department to perform better. Jerry wants to make sure he does better than everyone else in his department. Teddy has a ____ social value orientation, while Jerry has a ____ social value orientation.


A) cooperative; competitive
B) individualist; competitive
C) cooperative; individualist
D) competitive; individualist

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Latasha joined a campus group called "Young Republicans." Which of these outcomes is most consistent with the persuasive arguments explanation for group polarization?


A) In the attempt to fit in, Latasha adjusts her attitudes to be even more conservative.
B) Latasha self-categorizes as a Republican, and her political beliefs become more extreme as a result.
C) After receiving ideas she has not thought of before, Latasha will have more conservative beliefs.
D) In an attempt to convince others that she is a "good" Republican, Latasha persuades herself to be more conservative.

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Five students-Jaen, Chris, Juan, Jimmy, and Ray-move into a house together and discover they share the odd habit of drinking milk with ice every night before bed. They own several ice trays and make a pact to always refill the trays when they are emptied for the continual supply of ice. But they often do not have the time or energy to refill the trays, and after a few weeks, it becomes quite common for them to meet in the kitchen and discover that they have no ice. This would best be characterized as what type of dilemma?


A) Prisoner's dilemma
B) Normative dilemma
C) Tit-for-tat dilemma
D) Resource dilemma

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In Zajonc's model of social facilitation, "Facilitation" refers to the fact that the presence of others facilitates a performer's


A) ability to focus on the task at hand.
B) task performance.
C) evaluation apprehension.
D) dominant response.

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To an extent experiments demonstrates that people in groups loaf less when


A) they have a strong external control.
B) the task is challenging and interesting.
C) they are in a bizarre setting.
D) the task is part of the routine.

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