Question 1

Which of the following statements best describes a firm's commitment to its customers?

Accepted Answer

A)   The firm is responsible for offering domestic products to foreign customer markets.
B)   One's social responsibility to customers is clear-cut.
C)   Customers will only support companies who make a visible effort to keep prices low.
D)   Firms that offer real value will develop a competitive advantage and gain customer trust.

Question 2

The question "Is it legal?" establishes ethical behavior.

Accepted Answer

A) True 
 B)False

Question 3

Corporate ________ covers issues such as treating employees fairly and ethically.

Accepted Answer

A)   responsibility
B)   philanthropy
C)   diversity
D)   structure and strategy

Question 4

Which of the following terms describes someone who reports illegal or unethical behavior?

Accepted Answer

A)   Whistleblower
B)   Hornblower
C)   Watch tower sentinel
D)   Integrity watchdog

Question 5

All else being equal, socially responsible firms

Accepted Answer

A)   are viewed more favorably by consumers.
B)   enjoy significantly higher profits.
C)   often experience customer loyalty problems.
D)   fail to earn sufficient profits for their owners.

Question 6

Micah often takes longer lunch breaks than allowed. Melissa chooses to use her work computer to check out her personal Twitter account instead of using up her phone's data. Louis misrepresents his product to a potential customer. All of these are examples of unethical behavior.

Accepted Answer

A) True 
 B)False

Question 7

Your friend, Marco, offers to share with you a paper he wrote for his Introduction to Business class last semester. When you tell him that it wouldn't be fair, he reminds you of your habit of reading an entire book at Barnes & Noble without paying for the book. Which ethics-based question would be most helpful in evaluating these situations?

Accepted Answer

A)   Is it legal?
B)   Is it balanced?
C)   Who wins and who loses?
D)   Will I get caught?

Question 8

Corporate social responsibility describes the firm's

Accepted Answer

A)   exclusive responsibility to its stockholders.
B)   ability to plan for the unexpected.
C)   commitment to a management training program.
D)   concern for the welfare of society.

Question 9

A firm's net social contribution is a company report that measures the difference between its positive social contributions and its negative social impact.

Accepted Answer

A) True 
 B)False

Question 10

Laws that protect us from fraud, theft, and violence determine ethical behavior.

Accepted Answer

A) True 
 B)False

Question 11

One good reason for managing a business ethically is to help reduce employee turnover.

Accepted Answer

A) True 
 B)False

Question 12

An ethical dilemma refers to a situation where you must

Accepted Answer

A)   treat someone unfairly.
B)   choose between equally unsatisfactory alternatives.
C)   choose between a correct and an incorrect option.
D)   balance the concerns of profit and legality.

Question 13

Beer brewers, both large and small, often encourage their customers to drink responsibly. This reflects a compliance-based approach to ethics.

Accepted Answer

A) True 
 B)False

Question 14

To improve America's business ethics

Accepted Answer

A)   Congress must pass an ethics bill.
B)   ethics must be taught in every business school around the globe.
C)   a company's suppliers must be thoroughly investigated for ethical violations.
D)   company leaders should adopt and support a corporate code of ethics.

Question 15

A phone call to a government official by an employee of the Enron Corporation disclosed the deception and dishonesty of the firm's accounting records. This employee played the role of a

Accepted Answer

A)   whistleblower.
B)   horn blower.
C)   ethics officer.
D)   moral policeman.

Question 16

"Do what I say, not what I do" can be an effective code of conduct to instill corporate values.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following would most likely involve ethical concerns?

Accepted Answer

A)   Overstating an expense report
B)   Forecasting sales for the next year
C)   Developing the marketing plan for the next year
D)   Improving working conditions

Question 18

Purposefully understating your firm's income to avoid paying higher taxes is an example of

Accepted Answer

A)   an accepted business practice.
B)   tax accountants doing their job.
C)   illegal behavior.
D)   a firm's responsibility to its owners.

Question 19

Opponents of corporate social responsibility argue that when companies use their profits to promote social causes, they are not being fair to investors who provided the funds for the purpose of financial gain.

Accepted Answer

A) True 
 B)False

Question 20

Two recent studies found no correlation between academic dishonesty among undergraduates and dishonesty at work.

Accepted Answer

A) True 
 B)False

Exam 4: Demanding Ethical and Socially Responsible Behavior

Beer brewers, both large and small, often encourage their customers to drink responsibly. This reflects a compliance-based approach to ethics.

Correct Answer
verified

Opponents of corporate social responsibility argue that when companies use their profits to promote social causes, they are not being fair to investors who provided the funds for the purpose of financial gain.

Correct Answer
verified

"Do what I say, not what I do" can be an effective code of conduct to instill corporate values.

Correct Answer
verified

Correct Answer
verified

Laws that protect us from fraud, theft, and violence determine ethical behavior.

Correct Answer
verified

Corporate ________ covers issues such as treating employees fairly and ethically.

Correct Answer
verified

Which of the following would most likely involve ethical concerns?

Correct Answer
verified

Which of the following statements best describes a firm's commitment to its customers?

Correct Answer
verified

All else being equal, socially responsible firms

Correct Answer
verified

Purposefully understating your firm's income to avoid paying higher taxes is an example of

Correct Answer
verified

The question "Is it legal?" establishes ethical behavior.

Correct Answer
verified

To improve America's business ethics

Correct Answer
verified

A firm's net social contribution is a company report that measures the difference between its positive social contributions and its negative social impact.

Correct Answer
verified

Two recent studies found no correlation between academic dishonesty among undergraduates and dishonesty at work.

Correct Answer
verified

Which of the following terms describes someone who reports illegal or unethical behavior?

Correct Answer
verified

One good reason for managing a business ethically is to help reduce employee turnover.

Correct Answer
verified

An ethical dilemma refers to a situation where you must

Correct Answer
verified

A phone call to a government official by an employee of the Enron Corporation disclosed the deception and dishonesty of the firm's accounting records. This employee played the role of a

Correct Answer
verified

Micah often takes longer lunch breaks than allowed. Melissa chooses to use her work computer to check out her personal Twitter account instead of using up her phone's data. Louis misrepresents his product to a potential customer. All of these are examples of unethical behavior.

Correct Answer
verified

Corporate social responsibility describes the firm's

Correct Answer
verified

Exam 4: Demanding Ethical and Socially Responsible Behavior

Beer brewers, both large and small, often encourage their customers to drink responsibly. This reflects a compliance-based approach to ethics.

Correct AnswerverifiedShow Answer

Opponents of corporate social responsibility argue that when companies use their profits to promote social causes, they are not being fair to investors who provided the funds for the purpose of financial gain.

Correct AnswerverifiedShow Answer

"Do what I say, not what I do" can be an effective code of conduct to instill corporate values.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Laws that protect us from fraud, theft, and violence determine ethical behavior.

Correct AnswerverifiedShow Answer

Corporate ________ covers issues such as treating employees fairly and ethically.

Correct AnswerverifiedShow Answer

Which of the following would most likely involve ethical concerns?

Correct AnswerverifiedShow Answer

Which of the following statements best describes a firm's commitment to its customers?

Correct AnswerverifiedShow Answer

All else being equal, socially responsible firms

Correct AnswerverifiedShow Answer

Purposefully understating your firm's income to avoid paying higher taxes is an example of

Correct AnswerverifiedShow Answer

The question "Is it legal?" establishes ethical behavior.

Correct AnswerverifiedShow Answer

To improve America's business ethics

Correct AnswerverifiedShow Answer

A firm's net social contribution is a company report that measures the difference between its positive social contributions and its negative social impact.

Correct AnswerverifiedShow Answer

Two recent studies found no correlation between academic dishonesty among undergraduates and dishonesty at work.

Correct AnswerverifiedShow Answer

Which of the following terms describes someone who reports illegal or unethical behavior?

Correct AnswerverifiedShow Answer

One good reason for managing a business ethically is to help reduce employee turnover.

Correct AnswerverifiedShow Answer

An ethical dilemma refers to a situation where you must

Correct AnswerverifiedShow Answer

A phone call to a government official by an employee of the Enron Corporation disclosed the deception and dishonesty of the firm's accounting records. This employee played the role of a

Correct AnswerverifiedShow Answer

Micah often takes longer lunch breaks than allowed. Melissa chooses to use her work computer to check out her personal Twitter account instead of using up her phone's data. Louis misrepresents his product to a potential customer. All of these are examples of unethical behavior.

Correct AnswerverifiedShow Answer

Corporate social responsibility describes the firm's

Correct AnswerverifiedShow Answer

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