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Online transaction processing (OLTP) systems are the backbone of all cross-functional systems in a company.

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Is it better to have data that is too fine or too coarse? Explain.

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Generally, it is better to have too fine...

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A ________ is a subset of a data warehouse that addresses a particular component or functional area of the business.

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Thomas Davenport noted that a major grocery chain used less than ________ percent of its scanner data


A) 1
B) 2
C) 3
D) 4
E) 5

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Which of the following systems fosters innovation, improves customer service, and increases organizational responsiveness by sharing knowledge of products, product uses, and best practices?


A) Market-basket analysis
B) Regression analysis systems
C) Data-mining systems
D) Knowledge management systems
E) Expert systems

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________ refers to the relative level of detail that data represents.

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A(n) ________ is a data collection that is made to address the needs of a particular business function, problem, or opportunity.

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What are some of the obstacles to developing data-mining applications in the real world? Does this mean that data-mining projects should be avoided?

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In the real world there are many obstacl...

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The purpose of a(n) ________ is to extract and clean data from operational systems and other sources.

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Sometimes, large organizations break out ________ from their data warehouses so they can be used for a specific functional area of the organization like marketing or finance.


A) special groupings
B) Web services
C) database servers
D) OLAP applications
E) data marts

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________ analysis is a data-mining system that computes correlation of items on past orders to determine items that are frequently purchased together.


A) Market-basket
B) Marketing
C) Value chain
D) Data-mining
E) Shopping cart

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Operational data may not be suitable for more sophisticated analyses. What are the problems with operational data? What is a data warehouse and how is it designed to go beyond these issues?

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Basic reports and simple OLAP analyses c...

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________ measure(s) the impact of a set of variables on another variable.


A) Supervised data mining
B) Regression analysis
C) Unsupervised data mining
D) Neural networks
E) Cluster analysis

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OLTP provides the ability to sum, count, average, and perform other simple arithmetic operations on groups of data.

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Systems that focus on making data collected in OLTP useful for allowing multiple decision makers to collaborate are often referred to as


A) executive information systems.
B) data mining systems.
C) expert systems.
D) knowledge management systems.
E) decision support systems.

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________ is the problem of having many data points and generating the same number of equations to predict those points.

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Problematic data are termed dirty data.

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There are two general categories of data-mining techniques; supervised and ________.

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________ projects are risky because you never know how they will turn out. Even with a good model, bad luck may prevail.

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With cluster analysis, analysts create a model or hypothesis before running the analysis.

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