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Exam 12: Managing Human Resources

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Question 31

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Competency-based pay systems are also called skill-based pay systems.

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Question 32

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At GoodSpeak Telecommunications, employees receive a cash bonus when they submit names of people who subsequently accept employment with the company. This is an example of which innovation in recruiting?

A) Trade group networking
B) Social networking
C) Employee referral
D) Cold call recruiting
E) Geographic networking

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Question 33

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The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

Explain the purpose of the selection process and identify four of the most frequently used selection devices.

A(n) ___________ is an arrangement whereby a student exchanges free or low-cost labor for the opportunity to explore a new field or gain valuable work experience in a particular field.

The term _____ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

Conolly Company uses internal recruiting whenever possible. This practice:

An exit interview is an interview conducted with departing employees to determine the reasons for their termination.

Artie's Pretzels is a small but well-known company that receives thousands of job applications every year, though it only fills about 50 positions annually. Company managers have learned that Artie's human resource practices are one of the driving factors that attract potential employees. Artie's Pretzels is an example of a(n) _____.

CASE Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees. -When making a performance evaluation, which of the following suggestions would NOT help Gregory?

With the _____, the organization and the individual attempt to match the needs, interests, and values that they offer each other.

_____ are people who work for an organization, but not on a permanent or full-time basis.

Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a series of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview?

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

_____ show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.

Training is typically used to refer to teaching people how to perform tasks related to their present jobs, while development means teaching people broader skills that are not only useful in their present jobs but also prepare them for greater responsibilities in future jobs.

According to MANAGER'S SHOPTALK in chapter 12, which of the following would improve your chances of getting the job?

What are some innovative approaches that managers can use to recruit the right people?

All of the following are goals of human resource management EXCEPT :