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Exam 3: Designing and Analyzing Jobs

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Question 31

Multiple Choice

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Maria is the vice-president of operations for a company in the retail industry.She has 10 store managers and 200 associates.The associates report to the store managers and they in turn report to Maria.Management has a decentralized approach towards individual stores.This company has the structure of a

A) bureaucratic organization.
B) hierarchical organization.
C) flat organization.
D) boundaryless organization.
E) decentralized organization.

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Question 32

Multiple Choice

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Which of the following is true of work simplification?

A) It increases autonomy.
B) It often leads to lower job satisfaction.
C) Among educated workers it often leads to lower job satisfaction.
D) It enhances skill variety.
E) Among educated workers it often leads to lower job satisfaction and a demand for premium pay.

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Question 33

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Job analysis provides data on job requirements that can be used to develop

The definition of ________ is the formal relationships among jobs in an organization.

Making jobs more rewarding or satisfying by adding more meaningful tasks is primarily associated with

Jim was recently hired as an HR assistant.As his first project, his immediate supervisor requested that he put forward a proposal to develop job descriptions for some of the key positions within the organization.What do you think Jim would have identified in the proposal as the most common areas to be included in a job description?

Direct observation is often combined with which other job analysis method?

The National Occupational Classification is a reference tool for writing job descriptions and job specifications.It classifies occupations based on two key dimensions-skill level and skill type.

The final step in job analysis involves

Lee has been with a financial institution for over a year now as a call centre specialist.During his time, he has had the opportunity to work in two other departments.The organization adopts a similar technique with other employees in the call centre.This is known as

The subsection of the job description that describes contact with others inside and outside the organization is titled

The blueprint that shows the flow of inputs to outputs for the job under study is known as

An organization chart is often used to depict the structure of an organization.The chart is also used to

The section of the job description in which the major functions or activities are briefly identified is the

James Martini is the director of HR for Study Inc.He is working on a project to restructure the organization.At the moment, the organization has a top-down management approach with many levels of management.Jobs are highly specified with a narrow focus.The company wants to move into a more decentralized management approach with a high focus on teams and customer service.The organization is planning to move from a ________ organization to a ________ organization.

Job enlargement involves

The document that results from an examination of the duties and responsibilities and answering the question, "What human traits and experience are required to do this job?" is the

The process of systematically organizing work into tasks is involved in

Job analysis supports many key HR processes.Identify three (3) different HR areas where job analysis information is used and describe how job analysis information supports that area.For the last point, comment on the risk to organizations of not having up-to-date job analysis information.

The following data collection method of job analysis can be used structured, unstructured, or in combination.When structured, questions are read to job holders and supervisors and/or fixed response choices are provided.When unstructured, questions are posed to job holders and supervisors and/or general response choices are provided.This is called the