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Exam 9: Project Human Resource Management

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Question 41

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According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present.

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Question 42

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Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed.

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Question 43

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_____ is at the top of Maslow's hierarchy of needs.

_____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings.

A RAM is used only to assign detailed work activities.

According to Blake and Mouton, project managers who use the _____ mode retreat from an actual or potential disagreement.

In the MBTI, the _____ dimension relates to the manner in which you gather information.

What are the five stages of team development according to the Tuckman model? Briefly describe each stage.

_____ refers to matching certain behaviors of the other person.

According to Thamhain and Wilemon, _____ is the legitimate hierarchical right to issue orders.

_____ is a technique for resolving resource conflicts by delaying tasks.

_____ power is getting people to do things based on a position of authority.

In the DISC profile, the letter "S" represents _____.

_____ should receive frequent performance feedback, and although money is not an important motivator to them, it is an effective form of feedback.

_____ involves building individual and group skills to enhance project performance.

Microsoft Project 2010 does not lend itself to project human resource management.

_____ is based on an individual's personal charisma.

Resource _____ aims to minimize period-by-period variations in resource loading by shifting tasks within their slack allowances.

According to Blake and Mouton, project managers who use the _____ method use a give-and take-approach to resolving conflicts.

In the Tuckman model, _____ involves the break-up of the team after it successfully reaches its goals and completes the work.