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Exam 10: Project Communications Management

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Question 21

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According to the guidelines provided by Practical Communications, Inc., a(n) _____ is a medium that is "excellent" for encouraging creative thinking.

A) phone call
B) e-mail
C) meeting
D) Web Site

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Question 22

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A facilitator can help the team solve any communication problems.

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Question 23

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Communication becomes simpler when you increase the number of team members.

People have different personality traits that often affect their communication preferences.

Which of the following is a guideline that project managers should follow when communicating with their teams through e-mail?

As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?

The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

Minutes must be a comprehensive report of the meeting that was scheduled.

Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications.

_____ involves determining the information and communications needs of the stakeholders.

Microsoft Office Enterprise Project Management Solution has a(n) _____ tool that provides a centralized and consolidated view of programs and projects.

Status reports can take various formats depending on the stakeholders' needs.

A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1) /2, where n is the number of people in the team, the team has _____ members.

_____ communication happens when two or more people to exchange information via meetings, phone calls, or video conferencing.

A(n) _____ is a document that guides project communications.

Project managers must assess the needs of the organization, the project, and individuals in determining which communication medium to use, and when.

_____ can create communication problems; words may have different meanings in different languages.

What are the guidelines for conducting effective meetings?

The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

The _____ analysis includes information such as the contact person for the information, when the information is due, and the preferred format for the information.