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Exam 13: Project Stakeholder Management

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Question 1

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A(n) _____ stakeholder is one who is aware of the project and its potential impacts and actively engaged in helping it succeed.

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Question 2

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_____ involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them.

A) Identifying stakeholders
B) Planning stakeholder management
C) Managing stakeholder engagement
D) Controlling stakeholder engagement

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Question 3

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_____ involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed.

A simple way to document basic information on project stakeholders is by creating a(n) _____.

A(n) _____ is a tool used to group stakeholders based on their level of authority and their level of concern for project outcomes.

Internal stakeholders include top management, other functional managers, and other project managers.

Project stakeholder management has only recently been identified as an entire knowledge area by the Project Management Institute.

What must be the contents of the stakeholder management plan?

_____ are individuals, groups, or organizations who may affect, be affected by, or perceive themselves to be affected by a decision, activity, or outcome of a project.

After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.

Communication and interpersonal skills are important for successful project stakeholder management.

A(n) _____ is a tool that helps clarify expectations and lists project measures of success as well as priorities, expectations, and guidelines related to each measure.

The stakeholder register is the output of the _____ process of project stakeholder management.

_____ can be classified as internal to the organization or external.

The main output of the identifying stakeholders process is the project charter.

The stakeholder management plan is always a formal document.

A(n) _____ stakeholder is one who is aware of the project and is neither supportive nor resistant.

Stakeholders might change during a project due to employee turnover, partnerships, and other events.

_____ is the new knowledge area identified by the Project Management Institute.

The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.