Question 1

The purpose of most business reports is to

Accepted Answer

A)   present data.
B)   answer questions.
C)   solve problems.
D)   All answer choices provide purposes for business reports. D

Question 2

Yardstick reports

Accepted Answer

A)   are long formal reports used only in the manufacturing industry.
B)   do not include researched data.
C)   are rarely written or used in businesses today.
D)   examine problems with two or more solutions against set criteria.

Question 3

A summary should be as long as necessary to ensure that all illustrations, examples, and references used in the report or document are included within the summary.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following situations might require a progress report?

Accepted Answer

A)   The work of a committee preparing for an open house when a new wing of a hospital is completed
B)   The reporting of monthly sales figures for all divisions
C)   A study of whether a company should provide on-site childcare
D)   A one-page summary of a long article in The Wall Street Journal

Question 5

____________________ or recommendation reports attempt to solve problems by evaluating options and offering recommendations.

Accepted Answer

The answer of ____________________ or recommendation reports attempt to solve...

Question 6

What type of research source provides the best firsthand information?

Accepted Answer

A)   Web pages or articles
B)   Interviews
C)   Company records
D)   Databases

Question 7

You are an inventory specialist for a retail store. Your boss has asked you to compile a year-end report listing the merchandise sold each month through the company's website. In what format should you present this data?

Accepted Answer

A)   Memo or e-mail format
B)   Preprinted form
C)   Letter format
D)   Manuscript format

Question 8

Kendra just attended a sales conference in Baltimore. She must now write a report summarizing her conference. What advice should she follow?

Accepted Answer

A)   Mention every topic that was discussed at the conference.
B)   Begin her report by identifying the event.
C)   Use a chronological organizational pattern.
D)   Avoid the use of headings or bullets so that the reader does not become distracted.

Question 9

One of the most important steps in writing an informal report is that of

Accepted Answer

A)   gathering information.
B)   using the direct organizational strategy.
C)   using the indirect organizational strategy.
D)   incorporating figurative language.

Question 10

Which of the following statements about reports in today's business environment is most accurate?

Accepted Answer

A)   Business writers now deliver reports orally, electronically, or digitally.
B)   Efficient reporting plays an important role in helping organizations sift through data and make decisions.
C)   Business reports range widely in length, purpose, and delivery mode.
D)   All answer choices reflect accurate statements about reports in today's business environment.

Question 11

The manuscript format is appropriate for longer, more formal reports.

Accepted Answer

A) True 
 B)False

Question 12

Progress reports should include

Accepted Answer

A)   any background information if it gives the reader a better perspective.
B)   the purpose and nature of the project in the opening of the report.
C)   an explanation of the work currently in progress, including names, activities, methods used, and locations.
D)   A progress report should include all these elements.

Question 13

Which of the following is the best statement of purpose for a report?

Accepted Answer

A)   A wellness program will improve the health of all employees.
B)   Most companies offer voluntary wellness programs.
C)   Wellness programs have proven to be effective in improving the health of individuals.
D)   Establish a wellness incentive program for all employees. D

Question 14

In what order should you organize your ideas when you believe your audience will be agreeable to the suggestions in your justification/recommendation report?

Accepted Answer

A)   Announce the recommendation, explain the recommendation, identify the problem or need, and provide necessary action.
B)   Provide necessary action, identify the problem or need, announce the recommendation, and explain the recommendation.
C)   Identify the problem or need, announce the recommendation, explain the recommendation, and provide necessary action.
D)   Identify the problem or need, provide necessary action, announce the recommendation, and explain the recommendation.

Question 15

Reports that describe periodic, recurring activities or situational, nonrecurring events are

Accepted Answer

A)   justification/recommendation reports.
B)   informational reports.
C)   analytical reports.
D)   yardstick reports.

Question 16

You are writing a short informal report that will stay inside your organization. Which format would be most appropriate?

Accepted Answer

A)   Letter format
B)   Memo or e-mail format
C)   Manuscript format
D)   Preprinted form

Question 17

When you organize an informational report directly, in what order should the ideas be presented?

Accepted Answer

A)   Introduction/background, facts/findings, and summary
B)   Introduction/background, summary, and facts/findings
C)   Summary, introduction/background, and facts/findings
D)   The direct strategy presents ideas in any order for maximum effectiveness and flexibility.

Question 18

All reports should be written using a formal writing style.

Accepted Answer

A) True 
 B)False

Question 19

Your company currently processes its payroll internally but is considering the use of an external accounting firm. You are in charge of determining whether your company should proceed with this plan. What kind of report would you most likely write?

Accepted Answer

A)   Feasibility report
B)   Progress report
C)   Informational report
D)   Summary A

Question 20

Reports should be organized using the direct strategy when the readers are informed or supportive of the topic.

Accepted Answer

A) True 
 B)False

Exam 9: Informal Reports

The purpose of most business reports is to

Correct AnswerverifiedD

Yardstick reports

Correct AnswerverifiedShow Answer

A summary should be as long as necessary to ensure that all illustrations, examples, and references used in the report or document are included within the summary.

Correct AnswerverifiedShow Answer

Which of the following situations might require a progress report?

Correct AnswerverifiedShow Answer

____________________ or recommendation reports attempt to solve problems by evaluating options and offering recommendations.

Correct AnswerverifiedShow Answer

What type of research source provides the best firsthand information?

Correct AnswerverifiedShow Answer

You are an inventory specialist for a retail store. Your boss has asked you to compile a year-end report listing the merchandise sold each month through the company's website. In what format should you present this data?

Correct AnswerverifiedShow Answer

Kendra just attended a sales conference in Baltimore. She must now write a report summarizing her conference. What advice should she follow?

Correct AnswerverifiedShow Answer

One of the most important steps in writing an informal report is that of

Correct AnswerverifiedShow Answer

Which of the following statements about reports in today's business environment is most accurate?

Correct AnswerverifiedShow Answer

The manuscript format is appropriate for longer, more formal reports.

Correct AnswerverifiedShow Answer

Progress reports should include

Correct AnswerverifiedShow Answer

Which of the following is the best statement of purpose for a report?

Correct AnswerverifiedD

In what order should you organize your ideas when you believe your audience will be agreeable to the suggestions in your justification/recommendation report?

Correct AnswerverifiedShow Answer

Reports that describe periodic, recurring activities or situational, nonrecurring events are

Correct AnswerverifiedShow Answer

You are writing a short informal report that will stay inside your organization. Which format would be most appropriate?

Correct AnswerverifiedShow Answer

When you organize an informational report directly, in what order should the ideas be presented?

Correct AnswerverifiedShow Answer

All reports should be written using a formal writing style.

Correct AnswerverifiedShow Answer

Your company currently processes its payroll internally but is considering the use of an external accounting firm. You are in charge of determining whether your company should proceed with this plan. What kind of report would you most likely write?

Correct AnswerverifiedA

Reports should be organized using the direct strategy when the readers are informed or supportive of the topic.

Correct AnswerverifiedShow Answer

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D

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A

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