Question 1

When developing an ethical culture, there has to be a(n)  _____ element because every organization has employees that will try to take advantage if there is an opportunity for misconduct.

Accepted Answer

A)   rules-based
B)   statement of mission
C)   ethical
D)   compliance
E)   punitive

Question 2

Management's sense of the organization's culture

Accepted Answer

A)   is always the same as employees' perceptions.
B)   is usually easily adopted by employees.
C)   is always readily evident to employees.
D)   may be quite different from employees' perceptions.
E)   is always different from employees' perceptions.

Question 3

A values-based ethics approach to ethical corporate cultures relies on a(n)  _____ that defines the firm as well as how customers and employees should be treated

Accepted Answer

A)   set of laws
B)   explicit mission statement
C)   strong CEO
D)   ethical audit
E)   relaxed corporate culture

Question 4

A high concern for people but minimal concern for performance can best describe the _____ culture.

Accepted Answer

A)   caring
B)   apathetic
C)   exacting
D)   shareholder
E)   employee

Question 5

Which of the following is not a characteristic of an ethical corporate culture?

Accepted Answer

A)   Management and the board demonstrate their commitment to strong controls through their communications and actions.
B)   Every employee is encouraged and required to have hands-on involvement in the internal control system.
C)   Management conducts itself in a way that is not consistent with the code of conduct.
D)   Employees are expected to be in the communication loop through resolutions and corrective actions.
E)   Employees have the ability to report policy exceptions anonymously to any member of the organization.

Question 6

An advantage of the decentralized organization is that

Accepted Answer

A)   the focus is on formal rules, policies, and procedures backed up with elaborate control systems.
B)   there is a high level of bureaucracy.
C)   each worker knows his or her job and what is specifically expected as well as how to carry out designated tasks.
D)   it is adaptable and can quickly respond to external change.
E)   there is minimal upward communication. D

Question 7

Marcus is the top-performing development director his non-profit organization has ever had. He possesses countless tricks and tips to continue to bring in donations, positive publicity, and supporters. Marcus would likely have _____ over new development department staff.

Accepted Answer

A)   coercive power
B)   group power
C)   legitimate power
D)   expert power
E)   democratic power

Question 8

The apathetic organizational culture exhibits

Accepted Answer

A)   high concern for people but minimal concern for performance.
B)   little concern for people but a high concern for performance.
C)   minimal concern for people and performance.
D)   high concern for people and performance.
E)   no concern for maintaining a cohesive organizational culture.

Question 9

Ethical concerns in centralized structures can occur because of very little

Accepted Answer

A)   mobility.
B)   upward communication.
C)   scapegoating.
D)   downward communication.
E)   communication rigidity.

Question 10

The ability to influence the behavior of others by offering them something desirable is best described as

Accepted Answer

A)   coercive power.
B)   reward power.
C)   expert power.
D)   legitimate power.
E)   referent power.

Question 11

Which of the following statements about group norms is false?

Accepted Answer

A)   Group norms define the limit on deviation from group expectations.
B)   Group norms have the power to force a strong degree of conformity among group members.
C)   Management must carefully monitor the norms of all the various groups within the organization, as well as the organization's corporate culture.
D)   Sanctions may be necessary to bring in line a group whose norms deviate sharply from the overall culture.
E)   Group norms never conflict with the overall organization's culture. E

Question 12

Although both structures can create opportunities for unethical conduct, which organizational structure tends to be more ethical?

Accepted Answer

A)   Tall
B)   Flat
C)   Centralized
D)   Decentralized
E)   All organizational structures are equally ethical.

Question 13

No formal dress codes, working late, participation in extracurricular activities, gestures, and legends represent

Accepted Answer

A)   a complacent workplace.
B)   codes of ethics.
C)   a firm's organizational chart.
D)   formal expressions of an organization's culture.
E)   informal expressions of an organization's culture.

Question 14

To motivate employees, an organization offers _____ to _____ employees to work toward organizational objectives.

Accepted Answer

A)   punishment; force
B)   peer pressure; guilt
C)   incentives; encourage
D)   rewards; bribe
E)   threats; frighten

Question 15

The establishment of an ethics committee within an organization

Accepted Answer

A)   is usually highly informal.
B)   is usually organized around general business topics.
C)   might raise ethical concerns or resolve ethical dilemmas.
D)   usually always succeeds.
E)   usually increases ethical tension.

Question 16

The idea that people learn ethical or unethical behavior while interacting with others who are a part of their role sets is referred to as

Accepted Answer

A)   differential dissonance.
B)   cognitive memory dissonance.
C)   cognitive association.
D)   differential association.
E)   casual interaction. D

Question 17

Explain how corporate culture influences the ethical behavior of employees within an organization.

Accepted Answer

Corporate culture plays a significant ro...

Question 18

Expert power usually stems from

Accepted Answer

A)   a superior's credibility with his or her subordinates.
B)   the belief that a certain person has the right to exert influence and that certain others have an obligation to accept it.
C)   a person's ability to influence the behavior of others by offering them something desirable.
D)   a person's ability to penalize the actions or behavior of another.
E)   a person's perceptions that his or her goals or objectives are similar to another's.

Question 19

The exacting organizational culture is interested in

Accepted Answer

A)   performance but has little concern for employees.
B)   investors' impressions of profitability.
C)   maintaining a strong corporate culture.
D)   employees and performance.
E)   employees' impressions.

Question 20

How do societal expectations affect corporations and their ethical initiatives? Give an example of a company that had to alter a product or service because of society's concerns about its health, moral, or social impacts.

Accepted Answer

The answer of How do societal expectations affect corporations and...

Exam 7: Organizational Factors: the Role of Ethical Culture and Relationships

When developing an ethical culture, there has to be a(n) _____ element because every organization has employees that will try to take advantage if there is an opportunity for misconduct.

Correct AnswerverifiedShow Answer

Management's sense of the organization's culture

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A values-based ethics approach to ethical corporate cultures relies on a(n) _____ that defines the firm as well as how customers and employees should be treated

Correct AnswerverifiedShow Answer

A high concern for people but minimal concern for performance can best describe the _____ culture.

Correct AnswerverifiedShow Answer

Which of the following is not a characteristic of an ethical corporate culture?

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An advantage of the decentralized organization is that

Correct AnswerverifiedD

Marcus is the top-performing development director his non-profit organization has ever had. He possesses countless tricks and tips to continue to bring in donations, positive publicity, and supporters. Marcus would likely have _____ over new development department staff.

Correct AnswerverifiedShow Answer

The apathetic organizational culture exhibits

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Ethical concerns in centralized structures can occur because of very little

Correct AnswerverifiedShow Answer

The ability to influence the behavior of others by offering them something desirable is best described as

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Which of the following statements about group norms is false?

Correct AnswerverifiedE

Although both structures can create opportunities for unethical conduct, which organizational structure tends to be more ethical?

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No formal dress codes, working late, participation in extracurricular activities, gestures, and legends represent

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To motivate employees, an organization offers _____ to _____ employees to work toward organizational objectives.

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The establishment of an ethics committee within an organization

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The idea that people learn ethical or unethical behavior while interacting with others who are a part of their role sets is referred to as

Correct AnswerverifiedD

Explain how corporate culture influences the ethical behavior of employees within an organization.

Correct AnswerAnswered by ExamLex AICorporate culture plays a significant ro...View AnswerShow Answer

Expert power usually stems from

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The exacting organizational culture is interested in

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How do societal expectations affect corporations and their ethical initiatives? Give an example of a company that had to alter a product or service because of society's concerns about its health, moral, or social impacts.

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D

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E

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To motivate employees, an organization offers _ to _ employees to work toward organizational objectives.

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D

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Corporate culture plays a significant ro...
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