A) Goals are developed and handed down by a centralized top management team.
B) A compelling need for change is established.
C) The results of the approach are evaluated.
D) An approach to addressing the cause is selected.
E) All of the above are steps in a general planned change model.
Correct Answer
verified
Multiple Choice
A) Environmental uncertainty
B) Environmental flexibility
C) Environmental complexity
D) Environmental stability
E) None of the above
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) By developing training that focuses on the market
B) By developing training to meet strategic performance objectives
C) By delivering training to the right people
D) Both B & C are correct
E) None of the above
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) A profession that deals with reacting to changes in the external environment.
B) A profession and field of study that creates and implements planned change in organizations.
C) A profession and field of study that deals with creating and implementing new ideas in the organization.
D) A field of study and profession that deals with explaining serendipitous events.
Correct Answer
verified
Multiple Choice
A) Well structured and defined solutions to occurring problems.
B) Few problems.
C) Problems that occur often and unexpectedly.
D) A high degree of predictability.
E) All of the above.
Correct Answer
verified
Multiple Choice
A) All or most training developed in house,each phase handled by specialists,and needs developed from a decentralized HRD function
B) All or most training purchased from outside sources,each phase handled by specialists,and needs developed from a centralized HRD function
C) All or most training activities provided by outside trainers and training function's role is to select and manage training suppliers
D) All or most training developed in house,each phase handled by specialists,and needs developed from a centralized HRD function
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) Keep costs low
B) Develop new markets
C) Development of economies of scale
D) None of the above
E) All of the above
Correct Answer
verified
Multiple Choice
A) They could not afford the cost associated with certification.
B) They had attempted certification a few years earlier and it had been unsuccessful.
C) Sometimes a customer required a "down and dirty" mold which would not be allowed under ISO certification.
D) The owner was not interested in certification.
Correct Answer
verified
True/False
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
True/False
Correct Answer
verified
Multiple Choice
A) Differentiator.
B) Innovator.
C) Cost leader.
D) Market leader.
E) Market follower.
Correct Answer
verified
Multiple Choice
A) To be able to grow
B) To increase their market value
C) To centralize their strategies
D) To involve management
Correct Answer
verified
Multiple Choice
A) Has a more tactical approach.
B) Tends to be seen as overly analytical.
C) Deals with mostly middle management.
D) Both A & B.
E) Both A & C.
Correct Answer
verified
Multiple Choice
A) Developed a common knowledge and skill base in the area of the intervention.
B) Understood group dynamics and became skilled at working within groups.
C) Understood and became skilled at using a common problem?solving model.
D) Both A & C.
E) All of the above.
Correct Answer
verified
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