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Fisher-Price toys can be purchased at retail stores and through its shop-at-home catalog as well as at its Web site, www.fisherprice.com. Fisher-Price is engaged in which of the following practices?


A) multiple sourcing
B) disintermediation
C) cross-selling
D) collaborative selling
E) relationship marketing

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Lenox china, Estee Lauder perfume, Oneida flatware, and Martex towels are sold in a number of department stores, but not in all that might like to carry these brands. This is an example of _____ distribution.


A) exclusive
B) intensive
C) direct
D) selective
E) dual

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The manufacturer is the most appropriate member to control the distribution channel.

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Suppose the manufacturer of Prince tennis equipment will not let retailers carry its product line if the stores also carry products made by any of Prince's competitors. This would be an example of:


A) a tying contract.
B) an exclusive-territory policy.
C) an intensive distribution strategy.
D) exclusive dealing.
E) horizontal conflict.

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What kind of distribution channel does a company that prunes trees and removes dead branches use?


A) flexible
B) direct
C) hierarchical
D) administered
E) indirect

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Which of the following statements about vertical channel conflict is True?


A) The type of product being marketed has no effect on vertical channel conflict.
B) Channel conflict usually occurs in the marketing of business products.
C) The main source of vertical channel conflict is scrambled merchandising.
D) Vertical conflicts typically occur between producer and wholesaler or between producer and retailer.
E) None of the above statements about vertical channel conflict is True.

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The Kroger supermarket chain operates a factory that manufactures cheese that is sold in the retail stores under the Kroger label. This is an example of a(n) :


A) contractual VMS.
B) administered VMS.
C) wholesaler-sponsored voluntary chain.
D) corporate VMS.
E) franchise system.

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Polo/Ralph Lauren manufactures the clothing in sells in its own retail stores. In this scenario, Polo/Ralph Lauren is an example of a(n) :


A) contractual VMS.
B) administered VMS.
C) wholesaler-sponsored voluntary chain.
D) corporate VMS.
E) franchise system.

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Which of the following statements about vertical marketing systems (VMSs) is True?


A) The horizontal marketing system is much more efficient than the VMS.
B) VMSs tend to increase duplication of marketing services.
C) There is a trend away from the use of VMSs.
D) VMSs give manufacturers monopolistic control over the channel.
E) None of the above statements about VMSs is True.

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If OceanView Flowers were to threaten to remove a retailer's right to distribute its line of lifelike silk flowers if the retailer carries any competing brands of silk flower, OceanView would be using:


A) a tying contract.
B) an exclusive-territory policy.
C) an intensive distribution strategy.
D) exclusive dealing.
E) horizontal conflict.

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Some producers establish direct channels because they want to control their product's distribution, even though a direct channel may be more costly than an indirect channel.

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When Gourmet Concepts, a company that makes and sells specialty desserts to restaurant chains, began operations, it had to design its distribution strategy very carefully. The first decision it had to make about its distribution channel was to:


A) specify the role of distribution in its entire marketing mix.
B) examine competitors' channels.
C) choose specific channel members.
D) determine the desired intensity of distribution.
E) select the type of distribution channel to use.

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Unilever is the world's largest manufacturer of ice cream. When the Anglo-Dutch company decided to invest in retailing ice cream, it developed ice-cream vans and kiosks that it would set up on the world's beaches. Unilever engaged in:


A) multiple sourcing
B) disintermediation
C) cross-selling
D) collaborative selling
E) relationship marketing

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A middleman:


A) cannot deal directly with ultimate consumers.
B) never takes physical possession of the product.
C) does not aid in the transfer of ownership.
D) can always be labeled as "full service."
E) is described by none of the above.

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For which of the following products would its manufacturer most likely choose selective distribution?


A) Oreo single-serving packages
B) Armstrong flooring
C) Energizer batteries
D) Steinway pianos
E) Florida orange juice

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Which of the following offers the greatest potential for vertical channel conflict?


A) Sears and a Goodyear tire store
B) Macy's department store and a bed-and-bath retailer
C) Procter & Gamble and Colgate-Palmolive
D) Kmart and a Hallmark Card Shop
E) Toys R Us and Mattel, a toy manufacturer

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Which of the following is an example of a contractual VMS?


A) Radio Shack stores owned by the parent company
B) Post cereals
C) Holiday Inn franchises
D) Kraft dairy products
E) all of the above

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Intensity of distribution refers to:


A) which element of the marketing mix is emphasized.
B) the number of middlemen used at the wholesale and retail levels in a particular territory.
C) whether a direct or indirect channel is used.
D) which forms of transportation will be used to distribute the product.
E) the amount of money spent on promotion.

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If there is a traditional channel for consumer goods, it is:


A) from producer to consumer.
B) from producer to retailer to consumer.
C) from producer to agent to retailer to consumer.
D) from producer to wholesaler to retailer to consumer.
E) from producer to agent to wholesaler to retailer to consumer.

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A _____ _____ _____ is a tightly coordinated distribution channel designed specifically to improve operating efficiency and marketing effectiveness.

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vertical m...

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