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Radio-listening statistics gathered by Arbitron are typically collected using


A) people meters.
B) telephone surveys of representative listener samples.
C) audiometers.
D) diaries placed in a panel of households.
E) personal interviews.

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Which of the following are NOT activities typically associated with "geodemographers"?


A) Conducting primary research
B) Tabulating census and other data for geographic areas
C) Updating census data through statistical extrapolation
D) Performing detailed analysis of census data
E) All of these are typically associated with "geodemographers".

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Cross-platform research will play an increasingly important role as researchers begin to harness the different sources of data (internal and external)that are becoming available.

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The key feature of a diary panel is that a representative group of individuals or households keeps track of purchases or products consumed over a period of time.

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The "National Panel Diary" (NPD)is an advertisement readership service.

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There is likely to be relevant,external secondary data on almost any problem a marketer might confront.

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A marketing manager has discovered that relevant,internal secondary data don't exist to support a decision process.The next step the manager should take is to


A) look for external sources for the relevant data.
B) see if good data can be obtained from published sources.
C) begin a primary data collection effort.
D) All of these are correct next steps.
E) look for external sources and see if good data can be obtained from published sources.

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Which source of standardized marketing information uses demographic considerations to classify residential neighborhoods?


A) Nielsen's PRIZM
B) NPD Group's online diary panels
C) Arbitron
D) GfK Group's Starch
E) Nielsen's Digital Voice

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The main concern of the Starch Readership Service is to provide information on the demographic characteristics of a particular publications readership.

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Which of the following is FALSE?


A) People meters attempt to measure the channels to which a television set is tuned and who is watching the television set.
B) Radio listening statistics are typically obtained through the use of diaries.
C) It is difficult to count the number of times that a website or web banner ad has been accessed.
D) All of these are false.
E) None of these are false.

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When using external secondary data from published sources,the fundamental problem is identifying and accessing what is there.The first step in this process should be


A) compiling the literature you have found.
B) begin the search process.
C) develop a list of key terms and authors.
D) identify what you want to know and what you already know about your topic.
E) enlist the assistance of a reference librarian.

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Which of the following is an example of how standardized marketing information can be used?


A) Profiling customers
B) Measuring product sales and market share
C) Measuring advertising exposure and effectiveness
D) All of these are correct.
E) None of these are correct.

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Which term describes the service used by researchers in an attempt to provide an overall assessment of the effectiveness of a marketing campaign across multiple media platforms?


A) Multi-media diaries
B) Cross platform services
C) Media-sponsored readership studies
D) Portable people meters
E) Google analytics

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Media exposure measured by unobtrusive mechanical processes is incredibly inaccurate.

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One of the oldest services for measuring exposure to,and readership of,print media is


A) Nielsen's Digital Voice.
B) Arbitron.
C) comScore's Mobile Metrix.
D) Webtrends.
E) GfK Group's Starch Ad Readership Program.

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GfK Group's Starch Ad Readership program could help an advertiser understand if a reader


A) remembered seeing an ad.
B) saw the advertiser's name in an ad.
C) read any or all of the ad.
D) responded to a number of items about the ad,such as taking an action.
E) All of these are correct.

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The Nielsen television ratings are computed from data gathered by means of


A) people meters.
B) telephone surveys of representative viewer sample.
C) smartphone apps.
D) gaming consoles that are attached to television sets.
E) None of these are correct.

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The main concern of the Starch Readership Service is to


A) provide information on the demographic characteristics of a particular publication's readership.
B) provide advertisers with insights concerning the effectiveness of their ads.
C) determine which magazines carry the most advertising.
D) evaluate the fit between a magazine's geographic distribution patterns and the type of advertising it carries.
E) link magazine readership with certain lifestyle characteristics.

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The availability of demographic,consumer-behavior,and lifestyle data by arbitrary geographic boundaries that are typically quite small is called geodemography.

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Effective segmentation demands that firms group their customers into relatively heterogeneous groups.

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