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The second step in planning to meet guest expectations with foods and beverages is ________.


A) designing plate presentation
B) designing the menu
C) selecting service ware
D) selecting items to include on the menu

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Common benchmarks used to measure performance in food service operations include all of the Following EXCEPT ________.


A) sales per employee
B) employee turnover
C) sales per seat
D) daily seat turnover

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Timing is the sequencing of each task and activity to produce desired results.

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The guest experience is determined by a variety of interrelated factors, from menu design and place settings to plate presentation and style of service.

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On average, tourists spend 10%-15% of the total travel expenditure on food.

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Pairings of nonalcoholic beverages and foods should also be taken into consideration when designing and pricing menus.

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Escoffier was probably the most influential chef of modern times since he reorganized the work stations in kitchens, eliminating duplicate efforts.

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Research has shown that culinary tourists are less educated and spend less than other tourists.

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Labor and food costs are the largest controllable expenses for food and beverage operations.

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Perfuming is the practice of heating and cooking off alcoholic beverages in dessert recipes.

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Table d'hΓ΄te is a French term referring to a menu in which each item is priced and prepared separately.

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In the US, the level of blood alcohol before driving impairment occurs typically put it in the Range of ________.


A) about 0.25%
B) 0.08% to 0.10%
C) 0.02% to 0.04%
D) less than 0.40%

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The fifth and final step in planning to meet guest expectations is determining the plate pre sentatio n for all menu items.

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________ is the coordination of each required task and activity.


A) Rhythm
B) Yield
C) Timing
D) Flow

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Hotels may use F&B offerings as a marketing tool for all of the following reasons EXCEPT?


A) creating new business opportunities
B) attracting desired business
C) creating a desired public image
D) offering employee discounts

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Culinary tours have always been a significant component of the overall tourism industry.

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Prime vendor agreements are contracts that specify the item(s) wanted, including a brief description of quality and grade, the number, and the price.

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All of the following are restaurant market segments EXCEPT?


A) portion seekers
B) atmosphere seekers
C) service seekers
D) value seekers

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The median lifespan for restaurant operations is less than five years.

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There are food festivals dedicated to all of the following ingredients EXCEPT?


A) garlic
B) sauerkraut
C) asparagus
D) rosemary

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