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Describe psychological reactance and provide a real-world example. Based on the notion of psychological reactance, why would public health officials have to be careful about the wording of health messages?

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Psychological reactance is a theory in p...

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Even though Bob cares deeply about the issue of drunk driving, he will process a message about the subject through the peripheral route if he is in a hurry.

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Distinguish between peripheral route processing and central route processing. What determines whether people are likely to process information through the central route compared with the peripheral route? Describe at least two important factors that help determine the route people take.

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Peripheral route processing and central ...

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Why do researchers believe that the reciprocation norm operates on the need to restore balance and not necessarily because of our selfish desire to receive recognition for our acts?


A) Because research supports the idea that we do not like to receive recognition for our acts of kindness
B) Because people only seem to reciprocate when the other individual is aware of the favour
C) Because research supports the idea that humans are not selfish
D) Because people seem to reciprocate even when the other individual will not know they returned the favour

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Which of the following is true regarding research on persuasion?


A) We are more likely to consider the arguments of strangers than those of peers
B) The sleeper effect refers to decreased persuasion from credible sources over time
C) We are more likely to vote for political candidates of the same-sex than of the opposite-sex
D) Incidental similarities always increase persuasion, regardless of situational factors

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When outcome relevance is _______, people are more likely to ___________.


A) low; engage in central route processing
B) low; engage in peripheral route processing
C) high; engage in peripheral route processing
D) high; use heuristics

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When you form an opinion on an issue you care deeply about, you are MORE likely to:


A) process information through the central route.
B) process information through the peripheral route.
C) be persuaded by the attractiveness of the source.
D) be persuaded by the attractiveness of the source and process information through the peripheral route.

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Would you always want an audience to focus intently on your message? Elaborate on why the use of distraction could enhance the persuasiveness of a message in some cases.

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As a communicator, it may seem counterin...

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The ____________ is a model which proposes that there are two routes, central and peripheral, that an individual may take when processing a message.


A) Elaboration Likelihood Model
B) Route Model of Communication
C) Hovland Model of Communication
D) Heuristics Model of Communication

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Researchers gave participants one of three messages, each differing in the level of fear, about the dangers of not practicing oral hygiene. The message that resulted in the most improvement of oral hygiene had a(n) ________ level of fear.


A) absent
B) mild
C) very high
D) extreme

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You have designed a persuasive message to convince people to donate money to a charity for children's cancer. The message is designed to stir up thoughts of love and caring. Based on research presented in your textbook, this message will be more persuasive for:


A) older adults.
B) teenagers.
C) younger adults.
D) young men.

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Two key factors identified as important for central route processing are:


A) unbiased thinking and intelligence.
B) intelligence and motivation.
C) ability and motivation.
D) ability and intelligence.

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Dan is watching television and is highly motivated to process a message delivered by a political candidate. However, he is distracted by loud noises outside his house. In this circumstance, Dan is likely to process the candidate's message:


A) through the central route.
B) through the peripheral route.
C) through controlled processing.
D) by carefully considering the quality of the arguments.

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Attractiveness of the source becomes less important when:


A) the consumer values the credibility of the source.
B) the consumer does not have motivation.
C) when the source is the same gender as the consumer.
D) when the source is younger than the consumer.

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Suppose you are trying to persuade people to volunteer their time to help build houses this coming Saturday. Based on the commitment and consistency principle, which of the following represents the most effective strategy?


A) Leave a voicemail message describing the volunteer opportunity
B) Ask people to write their name on the volunteer sign-up sheet
C) Send people an email describing the volunteer opportunity
D) Send people a letter and email describing the volunteer opportunity

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Which of the following statements about fear-based appeals is FALSE?


A) Fear-based appeals attempt to provoke fear in order to change the behaviour of the audience.
B) The effectiveness of fear-based appeals varies.
C) Fear-based appeals seem to be most effective when they attempt to prevent a negative outcome.
D) Fear-based appeals seem to be most effective when they attempt to promote a positive outcome.

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An attempt to provoke fear in the audience in order to persuade them not to do something is known as a__________.


A) political persuasion
B) reactionary message
C) fear-based appeal
D) valence-based appeal

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Persuasion is always something to be resisted.

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The effectiveness of persuasive tactics may differ between individualist and collectivist cultures.

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The sleeper effect is less likely to occur if:


A) a person is informed of the source beforehand.
B) the source is not attractive to the consumer.
C) the product is straightforward.
D) the intelligence of the consumer is low.

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