Question 1

Gene Co., a pharmaceutical company, directs its management to increase production through an understanding of people. The company believes that if managers understand their people and adapt their organizations to them, organizational success will follow. Which management approach is Gene Co. adopting in this scenario?

Accepted Answer

A)   system approach
B)   management science approach
C)   classical approach
D)   contingency approach
E)   behavioral approach

Question 2

What connection exists between the managerial environment within which management functions and the system approach to management?

Accepted Answer

The main premise of the system theory is...

Question 3

Organization members routinely challenge the way business is done and the thought processes people use to solve organizational problems. This is known as ________.

Accepted Answer

A)   challenging of mental models
B)   team learning
C)   personal mastery
D)   challenging systems thinking
E)   learning experience

Question 4

Which of the following is true of Henry Gantt's method of management?

Accepted Answer

A)   The Gantt scheduling chart was found to be impractical and has fallen into disuse.
B)   It gave less importance to the human side of production than F.W. Taylor's method.
C)   Gantt believed that worker compensation should correspond only to production.
D)   He considered that studying employee motivation was the role of scientific management.
E)   It dealt with lower-level management analysis and not comprehensive analysis. E

Question 5

Lower-level management analysis concentrates on the "one best way" to perform a task. The process of finding this "one best way" is known as ________.

Accepted Answer

A)   higher-level management
B)   contingency management
C)   comprehensive management
D)   scientific management
E)   system management

Question 6

The ultimate objective of the human relations approach is to ________.

Accepted Answer

A)   find "one best way" of managing people in an organization
B)   analyze the impact of environmental factors on worker behavior
C)   increase production by analyzing mathematical models of human behavior
D)   develop workers' job skills and reduce the movements necessary for them to accomplish a task
E)   enhance organizational success by building appropriate relationships with people

Question 7

What value does the Management Science approach offer to managers today?

Accepted Answer

The management science approach suggests...

Question 8

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

Accepted Answer

A) True 
 B)False

Question 9

What is the behavioral approach to management?

Accepted Answer

The behavioral approach to management em...

Question 10

D&B Inc. conducted a review of its organizational practices and concluded that changes to the current system would result in increased efficiency. The company proposed a change in work timings and remuneration policies and implemented it for a trial period. When the employees were surveyed by their managers to discover their reaction to the changes, most employees noted that the new system boosted productivity, though a few reported that accommodating to the new system was difficult. However, management decided to go ahead and implement the new system. The actions of the management can be explained by Fayol's principle of ________.

Accepted Answer

A)   unity of command and direction
B)   lowering the importance of the subordinate role
C)   subordination of the individual to the general interest
D)   specialization of work
E)   esprit de corps

Question 11

Lynn is a manager in a company that manufactures optical fibre cables. She follows the Fayol principle of "esprit de corps" in her interactions with her team. Which of the following does this imply?

Accepted Answer

A)   Lynn's team members are independent.
B)   Lynn's team members are fiercely competitive.
C)   Lynn's team members enjoy working in a centralized hierarchical system.
D)   Lynn's team members receive orders only from her.
E)   Lynn's team members are harmonious and upbeat.

Question 12

Gantt believed in worker compensation that corresponded to production, through the piece-rate system, and overproduction, through the ________.

Accepted Answer

A)   staggered system
B)   bonus system
C)   pension system
D)   interest system
E)   profit system

Question 13

The use of mathematical models to investigate the decision situation is typical in ________.

Accepted Answer

A)   the classical approach
B)   lower-level management analysis
C)   upper-level management analysis
D)   management science applications
E)   motion study techniques

Question 14

The management science approach emphasizes "if-then" relationships: "If" this situational variable exists, "then" a manager probably would take this action.

Accepted Answer

A) True 
 B)False  False

Question 15

Frederick Taylor and the Classical school theorists believed there was "one best way" to approach management tasks. Which of the following schools of management thought could alternatively be described as "it all depends"?

Accepted Answer

A)   Behavioral
B)   Management Science
C)   Contingency
D)   Qualitative
E)   System

Question 16

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought. The management writers who participated in this effort are considered the pioneers of management study.

Accepted Answer

A)   behavioral
B)   management science
C)   classical
D)   contingency
E)   system

Question 17

________ to management emphasizes that what managers do, in practice, depends on the given set of circumstances.

Accepted Answer

A)   The classical approach
B)   The lower-level management analysis approach
C)   The management science approach
D)   The contingency approach
E)   The comprehensive management analysis approach

Question 18

Because of his writings on the elements and general principles of management, Henri Fayol is usually regarded as the pioneer of ________.

Accepted Answer

A)   strategic management applications
B)   organizational behavior
C)   business finance model
D)   operations management theory
E)   administrative theory E

Question 19

Managers use the Gantt chart to ________.

Accepted Answer

A)   encourage worker initiative
B)   conduct motion analysis of tasks
C)   retain productive employees
D)   monitor work schedules
E)   reward innovation by workers

Question 20

The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment. Which of the following approaches was developed based on these studies?

Accepted Answer

A)   the behavioral approach
B)   the contingency approach
C)   the system approach
D)   the management science approach
E)   the classical approach

Exam 19: Appendix 1: Managing History and Current Thinking

Correct Answer
verified

What connection exists between the managerial environment within which management functions and the system approach to management?

Correct Answer
verified
The main premise of the system theory is...
View Answer

Organization members routinely challenge the way business is done and the thought processes people use to solve organizational problems. This is known as ________.

Correct Answer
verified

Which of the following is true of Henry Gantt's method of management?

Correct Answer
verified
E

Lower-level management analysis concentrates on the "one best way" to perform a task. The process of finding this "one best way" is known as ________.

Correct Answer
verified

The ultimate objective of the human relations approach is to ________.

Correct Answer
verified

What value does the Management Science approach offer to managers today?

Correct Answer
verified
The management science approach suggests...
View Answer

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

Correct Answer
verified

What is the behavioral approach to management?

Correct Answer
verified
The behavioral approach to management em...
View Answer

Correct Answer
verified

Lynn is a manager in a company that manufactures optical fibre cables. She follows the Fayol principle of "esprit de corps" in her interactions with her team. Which of the following does this imply?

Correct Answer
verified

Gantt believed in worker compensation that corresponded to production, through the piece-rate system, and overproduction, through the ________.

Correct Answer
verified

The use of mathematical models to investigate the decision situation is typical in ________.

Correct Answer
verified

The management science approach emphasizes "if-then" relationships: "If" this situational variable exists, "then" a manager probably would take this action.

Correct Answer
verified
False

Frederick Taylor and the Classical school theorists believed there was "one best way" to approach management tasks. Which of the following schools of management thought could alternatively be described as "it all depends"?

Correct Answer
verified

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought. The management writers who participated in this effort are considered the pioneers of management study.

Correct Answer
verified

________ to management emphasizes that what managers do, in practice, depends on the given set of circumstances.

Correct Answer
verified

Because of his writings on the elements and general principles of management, Henri Fayol is usually regarded as the pioneer of ________.

Correct Answer
verified
E

Managers use the Gantt chart to ________.

Correct Answer
verified

The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment. Which of the following approaches was developed based on these studies?

Correct Answer
verified

Exam 19: Appendix 1: Managing History and Current Thinking

Correct AnswerverifiedShow Answer

What connection exists between the managerial environment within which management functions and the system approach to management?

Correct AnswerverifiedThe main premise of the system theory is...View AnswerShow Answer

Organization members routinely challenge the way business is done and the thought processes people use to solve organizational problems. This is known as ________.

Correct AnswerverifiedShow Answer

Which of the following is true of Henry Gantt's method of management?

Correct AnswerverifiedE

Lower-level management analysis concentrates on the "one best way" to perform a task. The process of finding this "one best way" is known as ________.

Correct AnswerverifiedShow Answer

The ultimate objective of the human relations approach is to ________.

Correct AnswerverifiedShow Answer

What value does the Management Science approach offer to managers today?

Correct AnswerverifiedThe management science approach suggests...View AnswerShow Answer

One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

Correct AnswerverifiedShow Answer

What is the behavioral approach to management?

Correct AnswerverifiedThe behavioral approach to management em...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Lynn is a manager in a company that manufactures optical fibre cables. She follows the Fayol principle of "esprit de corps" in her interactions with her team. Which of the following does this imply?

Correct AnswerverifiedShow Answer

Gantt believed in worker compensation that corresponded to production, through the piece-rate system, and overproduction, through the ________.

Correct AnswerverifiedShow Answer

The use of mathematical models to investigate the decision situation is typical in ________.

Correct AnswerverifiedShow Answer

The management science approach emphasizes "if-then" relationships: "If" this situational variable exists, "then" a manager probably would take this action.

Correct AnswerverifiedFalse

Frederick Taylor and the Classical school theorists believed there was "one best way" to approach management tasks. Which of the following schools of management thought could alternatively be described as "it all depends"?

Correct AnswerverifiedShow Answer

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought. The management writers who participated in this effort are considered the pioneers of management study.

Correct AnswerverifiedShow Answer

________ to management emphasizes that what managers do, in practice, depends on the given set of circumstances.

Correct AnswerverifiedShow Answer

Because of his writings on the elements and general principles of management, Henri Fayol is usually regarded as the pioneer of ________.

Correct AnswerverifiedE

Managers use the Gantt chart to ________.

Correct AnswerverifiedShow Answer

The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment. Which of the following approaches was developed based on these studies?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
verified
The main premise of the system theory is...
View Answer

Correct Answer
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Correct Answer
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E

Correct Answer
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Correct Answer
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Correct Answer
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The management science approach suggests...
View Answer

Correct Answer
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Correct Answer
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The behavioral approach to management em...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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False

Correct Answer
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Correct Answer
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E

Correct Answer
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Correct Answer
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