A) lowering the quality of ingredients below what customers expect to control costs
B) eliminating brick-and-mortar locations and offering delivery from a central kitchen
C) raising prices without improving on the quality of food
D) marketing itself as a high-end restaurant and competing with more refined restaurants in the area
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Essay
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Multiple Choice
A) Economies of scale
B) Economies of scope
C) Time compression economies
D) Economies of replication
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Essay
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Multiple Choice
A) Red Carpet Airline that offers complimentary drinks and meals, coast-to-coast coverage via connecting hubs, plush airport lounges, and high prices.
B) Plush Airline that offers international routes and global coverage, high customer service, high reliability, and high prices.
C) Just Right Airline offers high-quality beverages and meals, plush airport lounges, only a few connections via hubs domestically, poor customer service, and low prices.
D) Bottom Line Airline that offers no assigned seating, no in-flight amenities, no drinks or meals, no airport lounges, and low prices.
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Essay
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Multiple Choice
A) liquidation strategy
B) product diversification strategy
C) market penetration strategy
D) blue ocean strategy
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True/False
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Essay
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Multiple Choice
A) Reduce the manufacturing staff by half to save on labor costs.
B) Increase spending on product features.
C) Have a cumulative output that is greater than Playtime Inc.'s.
D) Eliminate several features that customers value to cut costs.
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Multiple Choice
A) high price, high comfort, high customer service, high concessions variety, low hours of operation
B) low price, high comfort, high customer service, high concessions variety, low hours of operation
C) high price, low comfort, low customer service, high concessions variety, low hours of operation
D) low price, low comfort, low customer service, low concessions variety, low hours of operation
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Multiple Choice
A) Bison Autos has a competitive advantage over Sparrow Inc.
B) Both Bison Autos and Sparrow Inc. have achieved competitive parity.
C) Sparrow Inc. can charge a premium price on its automobiles.
D) Bison Autos has created a higher value gap than Sparrow Inc.
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Essay
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Multiple Choice
A) Maintain prices but significantly increase spending on customer service and other amenities.
B) Lower prices but eliminate several of the features that have come to define Coastal Haven properties for consumers, such as complimentary meals and in-room massages.
C) Take advantage of economies of scale and scope by opening a chain of lower-priced economy hotels that leverage the Costal Haven brand image.
D) Raise prices without increasing spending on customer service or resort features.
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Multiple Choice
A) Chique Apparel offered clothing at a low price but failed to differentiate its product as being exclusive.
B) Cheap Apparel offered clothing at a price matching that of its competitors and, as a result, it had lower profit margins.
C) Goode Apparel offered clothing at a mid-range price but failed to differentiate its product as being of decent quality.
D) Top Drawer Apparel offered clothing at a higher price than competitors and, as a result, failed to make a profit.
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Multiple Choice
A) Learning effects are captured at one point in time.
B) Learning effects occur over time as output accumulates.
C) Learning effects are significant in all production processes.
D) Learning effects can produce diseconomies.
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Multiple Choice
A) the increase in value creation exceeds the increase in costs.
B) they can shrink the firm's value gap.
C) they can restrict the firm from claiming a premium price for its products.
D) the decrease in perceived value leads to an increase in costs.
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Multiple Choice
A) stuck in the middle.
B) buried at the bottom.
C) burned at the top.
D) caught in the transition.
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True/False
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