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Backyard BBQ is a chain of casual restaurants that promises affordable barbecue using top-quality local ingredients. However, the company has struggled to achieve a competitive advantage because of its high overhead costs. Which of the following scenarios is most likely to result in a competitive advantage?


A) lowering the quality of ingredients below what customers expect to control costs
B) eliminating brick-and-mortar locations and offering delivery from a central kitchen
C) raising prices without improving on the quality of food
D) marketing itself as a high-end restaurant and competing with more refined restaurants in the area

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What does a firm that pursues a cost-leadership strategy primarily focus on?

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The goal of a cost-leadership strategy i...

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________ is best described as decreases in cost per unit as output increases.


A) Economies of scale
B) Economies of scope
C) Time compression economies
D) Economies of replication

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Why is keeping its costs the lowest in the industry not the only focus of a firm pursuing cost-leadership strategy?

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The low-cost leader needs to stay vigila...

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Which of the following describes an airline that is most likely stuck in the middle?


A) Red Carpet Airline that offers complimentary drinks and meals, coast-to-coast coverage via connecting hubs, plush airport lounges, and high prices.
B) Plush Airline that offers international routes and global coverage, high customer service, high reliability, and high prices.
C) Just Right Airline offers high-quality beverages and meals, plush airport lounges, only a few connections via hubs domestically, poor customer service, and low prices.
D) Bottom Line Airline that offers no assigned seating, no in-flight amenities, no drinks or meals, no airport lounges, and low prices.

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When a firm pursues differentiation strategy, what does it focus on?

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The goal of a generic differentiation st...

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Discuss the threats firms face when they pursue a differentiation strategy.

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The viability of a differentiation strat...

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In the multiplex industry, Vibrant Movies Inc. is an upscale multiplex that focuses on superior customer experience. The firm charges premium prices for its movie tickets and services. Global Cine Inc., in contrast, charges the lowest price in the industry with its no-frills approach. In between these two segments is True Movies Inc., which offers a customer experience comparable to that of Vibrant Movies at a price almost as low as that of Global Cine. What strategy is True Movies pursuing in this scenario?


A) liquidation strategy
B) product diversification strategy
C) market penetration strategy
D) blue ocean strategy

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A value curve that zig-zags across the strategy canvas indicates a focused strategy that is likely to achieve a sustainable competitive advantage.

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What are the pricing options available to a firm following a differentiation strategy?

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A company that uses a differentiation st...

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Unicorn Toys faces stiff competition from Playtime Inc., a rival firm with which Unicorn Toys has achieved differentiation parity. Both firms have invested in state-of-the art production facilities and have similar learning curves of 85 percent. Assuming neither firm can reduce the cost of its input factors, how can Unicorn Toys achieve a competitive advantage as a cost leader?


A) Reduce the manufacturing staff by half to save on labor costs.
B) Increase spending on product features.
C) Have a cumulative output that is greater than Playtime Inc.'s.
D) Eliminate several features that customers value to cut costs.

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The strategy canvas for movie theaters includes factors such as prices, comfort, customer service, concessions variety, and hours of operation. Which of the following value curves is most likely to represent a theater that successfully positions itself as a differentiator?


A) high price, high comfort, high customer service, high concessions variety, low hours of operation
B) low price, high comfort, high customer service, high concessions variety, low hours of operation
C) high price, low comfort, low customer service, high concessions variety, low hours of operation
D) low price, low comfort, low customer service, low concessions variety, low hours of operation

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Both Bison Autos and Sparrow Inc. incur a cost of $9,000 to manufacture a vehicle. However, the economic value created by Sparrow Inc. is more than that created by Bison Autos. What does this indicate?


A) Bison Autos has a competitive advantage over Sparrow Inc.
B) Both Bison Autos and Sparrow Inc. have achieved competitive parity.
C) Sparrow Inc. can charge a premium price on its automobiles.
D) Bison Autos has created a higher value gap than Sparrow Inc.

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What is a value gap?

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Economic value creation, V - C, is also ...

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In order to achieve a competitive advantage, the Coastal Haven Hotels, a chain of luxury beach resorts, wants to increase its market share. Which of the following strategies is most likely to do so?


A) Maintain prices but significantly increase spending on customer service and other amenities.
B) Lower prices but eliminate several of the features that have come to define Coastal Haven properties for consumers, such as complimentary meals and in-room massages.
C) Take advantage of economies of scale and scope by opening a chain of lower-priced economy hotels that leverage the Costal Haven brand image.
D) Raise prices without increasing spending on customer service or resort features.

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Which of the following provides an example of a firm in a red ocean?


A) Chique Apparel offered clothing at a low price but failed to differentiate its product as being exclusive.
B) Cheap Apparel offered clothing at a price matching that of its competitors and, as a result, it had lower profit margins.
C) Goode Apparel offered clothing at a mid-range price but failed to differentiate its product as being of decent quality.
D) Top Drawer Apparel offered clothing at a higher price than competitors and, as a result, failed to make a profit.

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Which of the following is an accurate statement about learning effects?


A) Learning effects are captured at one point in time.
B) Learning effects occur over time as output accumulates.
C) Learning effects are significant in all production processes.
D) Learning effects can produce diseconomies.

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Value drivers contribute to a firm's competitive advantage only if


A) the increase in value creation exceeds the increase in costs.
B) they can shrink the firm's value gap.
C) they can restrict the firm from claiming a premium price for its products.
D) the decrease in perceived value leads to an increase in costs.

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When a blue ocean strategy goes bad, a firm has neither a clear differentiation nor a clear cost-leadership profile. This situation is referred to as


A) stuck in the middle.
B) buried at the bottom.
C) burned at the top.
D) caught in the transition.

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When pursuing a Blue Ocean strategy, a firm in a crowded marketplace attempts to out-compete rivals on both cost and product features with the goal of gaining market share at the expense of other competitors in the same industry.

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