Question 1

Behavioral consequences of organizational stress include all of the following EXCEPT:

Accepted Answer

A)  smoking.
B)  alcohol abuse.
C)  negative changes in attitudes.
D)  aggression.
E)  appetite disorders.

Question 2

Match the following:
-overload

Accepted Answer

A)  three-staged response to stress
B)  expectations exceed capabilities
C)  a person's ability to cope with stress
D)  negative stress
E)  a single upheaval in one's lifeF) Type A and Type B profilesG) Anything that induces stressH) concepts of eustress and distressI) sabbaticalJ) a set of expected behaviorsK) lower moraleL) task demands and role demandsM) inconsistent role demandsN) absenteeism and turnoverO) pioneered research into life changeP) fired from work, retirementQ) the specific job a person performsR) adaptive response to a stimulusS) misunderstood role expectationsT) how a person sees life

Question 3

An example of a(n)  _____ demand organizational stressor is a poorly designed office that doesn't allow a worker adequate privacy.

Accepted Answer

A)  physical
B)  personal
C)  task
D)  role
E)  interpersonal

Question 4

Which of these is caused by contradictory and competing time commitments between a boss and a spouse?

Accepted Answer

A)  Interpersonal demands
B)  Task demands
C)  Role overload
D)  Role ambiguity
E)  Role conflict

Question 5

_______ management involves activity to avoid overload, ambiguity, and conflict.

Accepted Answer

The answer of _______ management involves activity to avoid overload,...

Question 6

________ is any upheaval in an individual's life that alters his or her attitudes, emotions, or behaviors.

Accepted Answer

The answer of ________ is any upheaval in an individual's...

Question 7

Which of these is a set of expected behaviors associated with a particular position in a group or organization?

Accepted Answer

A)  Information node
B)  Stressor
C)  Role
D)  Catalyst
E)  Demand

Question 8

A group of family members or friends whom a person can use to combat stress is called a(n) ________.

Accepted Answer

The answer of A group of family members or friends...

Question 9

The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

Accepted Answer

A) True 
 B)False

Question 10

Match the following:
-role conflict

Accepted Answer

A)  three-staged response to stress
B)  expectations exceed capabilities
C)  a person's ability to cope with stress
D)  negative stress
E)  a single upheaval in one's lifeF) Type A and Type B profilesG) Anything that induces stressH) concepts of eustress and distressI) sabbaticalJ) a set of expected behaviorsK) lower moraleL) task demands and role demandsM) inconsistent role demandsN) absenteeism and turnoverO) pioneered research into life changeP) fired from work, retirementQ) the specific job a person performsR) adaptive response to a stimulusS) misunderstood role expectationsT) how a person sees life

Question 11

Two basic organizational strategies for helping employees manage stress are institutional programs and individual coping mechanisms.

Accepted Answer

A) True 
 B)False

Question 12

Discuss two ways in which individuals differ in response to stress.

Accepted Answer

1. Coping mechanisms: Individuals differ...

Question 13

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Accepted Answer

A) True 
 B)False

Question 14

Research on Holmes and Rahe's Life Change Scale shows that

Accepted Answer

A)  everyone who scores above 300 will experience major illness.
B)  this scale has received only mixed support.
C)  everyone has the same stress threshold.
D)  this scale is best suited to minority employees.
E)  only negative events affect your score.

Question 15

________ is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Accepted Answer

The answer of ________ is a general feeling of exhaustion...

Question 16

The general adaptation syndrome (GAS)  identifies three stages of response to a stressors:

Accepted Answer

A)  alarm, resistance, exhaustion.
B)  physiological, psychological, and emotional.
C)  low, moderate, and high.
D)  exercise, meditate, and relax.
E)  interpersonal, intrapersonal, and inter-group.

Question 17

The primary institutional programs for managing stress include all of the following EXCEPT:

Accepted Answer

A)  work design.
B)  work schedules.
C)  exercise.
D)  culture.
E)  supervision.

Question 18

Life change and life trauma are the two categories of life ______.

Accepted Answer

The answer of Life change and life trauma are the...

Question 19

All of the following are signs of burnout EXCEPT:

Accepted Answer

A)  putting in long hours, but getting little accomplished.
B)  dreading going to work.
C)  mental exhaustion.
D)  physical exhaustion.
E)  strenuous exercise.

Question 20

When a manager gives an employee several major assignments to complete on a strict deadline, _____ is likely to occur.

Accepted Answer

A)  role conflict
B)  role ambiguity
C)  role reversal
D)  role underload
E)  role overload

Exam 7: Managing Stress and the Work-Life Balance

Two basic organizational strategies for helping employees manage stress are institutional programs and individual coping mechanisms.

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All of the following are signs of burnout EXCEPT:

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Behavioral consequences of organizational stress include all of the following EXCEPT:

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Which of these is caused by contradictory and competing time commitments between a boss and a spouse?

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________ is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

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The primary institutional programs for managing stress include all of the following EXCEPT:

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Life change and life trauma are the two categories of life ______.

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The general adaptation syndrome (GAS) identifies three stages of response to a stressors:

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Discuss two ways in which individuals differ in response to stress.

Correct AnswerAnswered by ExamLex AI1. Coping mechanisms: Individuals differ...View AnswerShow Answer

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

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_______ management involves activity to avoid overload, ambiguity, and conflict.

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When a manager gives an employee several major assignments to complete on a strict deadline, _____ is likely to occur.

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Research on Holmes and Rahe's Life Change Scale shows that

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Which of these is a set of expected behaviors associated with a particular position in a group or organization?

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A group of family members or friends whom a person can use to combat stress is called a(n) ________.

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An example of a(n) _____ demand organizational stressor is a poorly designed office that doesn't allow a worker adequate privacy.

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Match the following: -role conflict

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Match the following: -overload

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________ is any upheaval in an individual's life that alters his or her attitudes, emotions, or behaviors.

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The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

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Answered by ExamLex AI
1. Coping mechanisms: Individuals differ...
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