Question 1

The start-up phase of team implementation includes which of the following?

Accepted Answer

A)  Frustration and confusion about the new situation
B)  Extreme confidence and cohesion
C)  Intense team loyalty
D)  Teams think of themselves as a unit
E)  Informational or "awareness" training

Question 2

A team that never actually meets together in the same room is called a

Accepted Answer

A)  virtual team.
B)  quality circle.
C)  cross-functional team.
D)  product development team.
E)  management team.

Question 3

Which of these is the final phase of the team implementation?

Accepted Answer

A)  Start-up
B)  Reality and unrest
C)  Tightly formed teams
D)  Leader-center teams
E)  Self-managing teams

Question 4

Match the following:
-change

Accepted Answer

A)  reward based on plant performance
B)  enhanced performance, reduced costs
C)  first step in planning change to teams
D)  temporary cross-functional teams
E)  phase 1 of self-managing work team implementationF) create new product or service designsG) increase compensation for new skillsH) frustration and confusionI) organization ready to accommodate teams?J) mature, fully developed teamK) benefit of team in organizationL) starts at the top in every successful team implementationM) the last stage of planning implementationN) managers' frustration with new rolesO) explores readiness for team environmentP) teams that do the daily workQ) first teams created in the U.S.R) group with a common goalS) end result of months or years of planningT) reward based on team performance

Question 5

Three essential issues in promoting team success are top management support, understanding time frames, and

Accepted Answer

A)  changing organizational reward.
B)  rewarding individual performance.
C)  implementing member loyalty program.
D)  developing industry standards.
E)  creating a top-down structure.

Question 6

Before deciding to change to a team-based organization, top management needs to establish leadership, develop a steering committee, and conduct a(n) ________.

Accepted Answer

The answer of Before deciding to change to a team-based...

Question 7

Product-development teams are similar to _______ teams because when the product is fully developed and in production, the team may be disbanded.

Accepted Answer

The answer of Product-development teams are similar to _______ teams...

Question 8

The ______ team is a select group of employees, supervisors, and managers who work out the staffing and operational details to make teams perform well.

Accepted Answer

The answer of The ______ team is a select group...

Question 9

Management teams are teams that may never actually meet together in the same room, but instead rely on teleconferencing and other electronic information systems.

Accepted Answer

A) True 
 B)False

Question 10

During the ________ teams phase of team implementation, members are learning about self-direction and begin to think of themselves as a unit.

Accepted Answer

The answer of During the ________ teams phase of team...

Question 11

Training for management and team members is the major activity during the _______ phase of team implementation.

Accepted Answer

The answer of Training for management and team members is...

Question 12

To assist in making the decision whether to change to a team-based organization, what a steering committee does includes all of the following EXCEPT:

Accepted Answer

A)  visit with successful teams.
B)  explore the organization's readiness for the team environment.
C)  strongly advocate the use of teams.
D)  gather and analyze data.
E)  visit potential team sites.

Question 13

____ teams are combinations of work teams and problem-solving teams.

Accepted Answer

A)  Non-contact
B)  Infrastructure
C)  Product development
D)  Crisis
E)  Quality improvement

Question 14

Which of these is NOT a characteristic of a team?

Accepted Answer

A)  Complementary skills
B)  Profit motive
C)  Mutual accountability
D)  Small number of people
E)  Commitment to a common purpose

Question 15

In the reality and unrest phase of team implementation, team members and managers often report frustration and confusion about the new situation.

Accepted Answer

A) True 
 B)False

Question 16

Having a common purpose and common performance goals sets the tone and direction of the team.

Accepted Answer

A) True 
 B)False

Question 17

During the ____ phase of team implementation, teams become tightly formed to the point that their internal focus can become detrimental to other teams and to the organization as a whole.

Accepted Answer

A)  start-up
B)  reality and unrest
C)  tightly formed teams
D)  leader-center teams
E)  self-managing teams

Question 18

Which of the following statements best reflects the costs of teams to organizations?

Accepted Answer

A)  The increased bureaucracy
B)  The loss of creativity
C)  The difficulty of changing to a team-based organization
D)  Increased worker compensation claims
E)  Increased distance between employees and top management

Question 19

Match the following:
-steering committee

Accepted Answer

A)  reward based on plant performance
B)  enhanced performance, reduced costs
C)  first step in planning change to teams
D)  temporary cross-functional teams
E)  phase 1 of self-managing work team implementationF) create new product or service designsG) increase compensation for new skillsH) frustration and confusionI) organization ready to accommodate teams?J) mature, fully developed teamK) benefit of team in organizationL) starts at the top in every successful team implementationM) the last stage of planning implementationN) managers' frustration with new rolesO) explores readiness for team environmentP) teams that do the daily workQ) first teams created in the U.S.R) group with a common goalS) end result of months or years of planningT) reward based on team performance

Question 20

Mutual accountability is a promise that members make to each other to do everything possible to achieve their goals, and it requires the commitment and trust of all members.

Accepted Answer

A) True 
 B)False

Exam 10: Using Teams in Organizations

A team that never actually meets together in the same room is called a

Correct AnswerverifiedShow Answer

Product-development teams are similar to _______ teams because when the product is fully developed and in production, the team may be disbanded.

Correct AnswerverifiedShow Answer

The start-up phase of team implementation includes which of the following?

Correct AnswerverifiedShow Answer

During the ________ teams phase of team implementation, members are learning about self-direction and begin to think of themselves as a unit.

Correct AnswerverifiedShow Answer

In the reality and unrest phase of team implementation, team members and managers often report frustration and confusion about the new situation.

Correct AnswerverifiedShow Answer

Which of the following statements best reflects the costs of teams to organizations?

Correct AnswerverifiedShow Answer

Training for management and team members is the major activity during the _______ phase of team implementation.

Correct AnswerverifiedShow Answer

____ teams are combinations of work teams and problem-solving teams.

Correct AnswerverifiedShow Answer

During the ____ phase of team implementation, teams become tightly formed to the point that their internal focus can become detrimental to other teams and to the organization as a whole.

Correct AnswerverifiedShow Answer

Mutual accountability is a promise that members make to each other to do everything possible to achieve their goals, and it requires the commitment and trust of all members.

Correct AnswerverifiedShow Answer

Having a common purpose and common performance goals sets the tone and direction of the team.

Correct AnswerverifiedShow Answer

Match the following: -steering committee

Correct AnswerverifiedShow Answer

Three essential issues in promoting team success are top management support, understanding time frames, and

Correct AnswerverifiedShow Answer

Which of these is NOT a characteristic of a team?

Correct AnswerverifiedShow Answer

Before deciding to change to a team-based organization, top management needs to establish leadership, develop a steering committee, and conduct a(n) ________.

Correct AnswerverifiedShow Answer

The ______ team is a select group of employees, supervisors, and managers who work out the staffing and operational details to make teams perform well.

Correct AnswerverifiedShow Answer

Management teams are teams that may never actually meet together in the same room, but instead rely on teleconferencing and other electronic information systems.

Correct AnswerverifiedShow Answer

To assist in making the decision whether to change to a team-based organization, what a steering committee does includes all of the following EXCEPT:

Correct AnswerverifiedShow Answer

Which of these is the final phase of the team implementation?

Correct AnswerverifiedShow Answer

Match the following: -change

Correct AnswerverifiedShow Answer

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